Évaluations des clients Discount Mini Storage of the Villages

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Discount Mini Storage of the Villages

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Jennifer Q.
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Le client n'a pas laissé de commentaire.

Charles W.
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Excellent. Highly recommend this location

Marty L.
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I rented 26' truck. It got stuck at the very entrance to the rental location due to steep driveway. They did not tell me about that hazard. They couldn't help me get it free. A man stopped and said he rented same truck from same location recently with same result so I know they knew of the issue. He says that he paid $450 for tow truck to free him. Fortunately for me a man with big truck with a winch stopped and got us free. It was discouraging that they had no real concern that the truck was stuck on their own property I had not driven it even 100 feet but I was on my own to take care of the problem. Also, even though the truck appeared clean in fact behind the seats were a lot of dog hairs that made the truck smell bad when I opened it up the second day because of the humidity and moisture of a heavy rain the night before.

MARK A.
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Le client n'a pas laissé de commentaire.

Nelda O.
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The staff was wonderful

Timothy K.
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Le client n'a pas laissé de commentaire.

LATESHA B.
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I appreciate how kind the lady was to me. It did my heart good as I had just lost my mom and moving; i was overwhelmed! Her customer service was above 100%! Everything was done with ease and care. Thank you ma'am 😊😊

Richard D.
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Mileage rate could be lower

Richard D.
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Le client n'a pas laissé de commentaire.

Carmen G.
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Le client n'a pas laissé de commentaire.

Angel R.
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Great customer service, beginning to end!

Gail T.
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Le client n'a pas laissé de commentaire.

Gregory T.
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People easy to deal with... Very Polite and helpful.... Place very clean

Thomas H.
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Le client n'a pas laissé de commentaire.

Andy V.
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Le client n'a pas laissé de commentaire.

Virgiiinia H.
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This was my first time using this location and the ladies there were very professional and helpful. I'd definitely go back if I need to rent a truck again.

Christopher D.
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Le client n'a pas laissé de commentaire.

Leathia S.
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Le client n'a pas laissé de commentaire.

Bruce R D.
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Le client n'a pas laissé de commentaire.

Kevin W.
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Vehicle's condition and cleanliness were outstanding, best rental I've ever experienced. Staff were friendly and helpful, although one accessory reserved for was not in the vehicle. Only suggestion I'd make is to ensure regional U-Haul personnel are consistent in communicating operating hours and policies the same as the local rental office. Overall however, great experience and will use this location again and will refer others as well.

John M.
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Drop off was here is the key and we will check it later and email you a receipt later. I am more used to equipment being checked while present.

Robert J.
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The truck I rented needs some serious front end work . The whole drive from Florida to Georgia it felt like the thing was going to lose a wheel Or have a blow out . Aside from that it ran good was very clean .

Alexey V.
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Le client n'a pas laissé de commentaire.

Brian C.
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Le client n'a pas laissé de commentaire.

Lenore H.
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Extremely pleasant professional went through all the detailed information with us was a joy to work with

David M.
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The people that run this operation were GREAT. Because of underwriters mistakes, we had two delays in reserving a truck. She took my request and each day just moved it to the next day without question. I would use this location again if needed and recommend them to anyone in need of a Uhaul.

DANIEL K.
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Very easy to work with! They made my equipment return a pleasant experience!

Christopher R.
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She was excellent

LESTER B.
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Wonderful loved the free coffee excellent

Stephen R.
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Le client n'a pas laissé de commentaire.

James F.
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The confirmation sent me to the wrong location. I had to drive 9 miles further and back to my home. I had chosen a location 1/4 mi. from my home. The wrong location called 800# and found out right location. They quit U-Haul 3 wks. ago for this reason. Disc. Mini storage did a great job for me and gave me some discount. It put us over an hour behind. Will hesitate to use U-Haul again.

Raymond M.
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Nothing staff is friendly and helpful felt very relaxed

Michael A.
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Thank you for the wonderful customer service :) Outstanding!!!

jack S.
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Disappointed with the handling of the vehicle It was difficult to keep in the proper lane while driving

Joseph S.
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Le client n'a pas laissé de commentaire.

Gregory B.
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Le client n'a pas laissé de commentaire.

Bruce K.
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Le client n'a pas laissé de commentaire.

Karen H.
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Le client n'a pas laissé de commentaire.

norman B.
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This clerk was pleasant, polite, and efficient. Good Job! Thank you!

James B.
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Le client n'a pas laissé de commentaire.

Nigel B.
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there was no-one there when I went to drop off the truck. I had to leave the key in the drop box. According to the opening hours the location should have been open.

James B.
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Le client n'a pas laissé de commentaire.

dale S.
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Many of the locations in Florida refused to take the truck until I called Uhaul routing and they contacted the drop off location and ordered them to take the drop off.

Lori W.
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Le client n'a pas laissé de commentaire.

merna H.
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Le client n'a pas laissé de commentaire.

Marc O.
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The agent at the location was very nice as I arrived as she was leaving for lunch. She agreed to process my order for the truck which was much appreciated. The truck provided a shaking and bumpy ride throughout my 1000 mile trip. Not sure if that is normal given the truck but man was that tough on my body. All and all it got the job done. The trucks outside was pretty roughed up but not unexpected given the miles and use.

Daniel B.
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I called the phone number several times to make certain drop off location was open but no one answered the phone. I drove to location and parked the truck and again called, phone rang for several minutes with no answer. Just tried to CK office and surprised that they were open and a very nice young lady accepted the keys.

Joseph S.
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Le client n'a pas laissé de commentaire.

James T.
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Le client n'a pas laissé de commentaire.

Dean H.
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Le client n'a pas laissé de commentaire.

Joseph S.
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Le client n'a pas laissé de commentaire.

John C.
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The individual at the location wasn't notified that I was to pick up the truck that morning because I didn't get notified until 6pm the night before. Fortunately there was a 10 footer on site. but whwn I opened the truck there was a dolly and a number of pads in the truck which means it hadn't been looked at or cleaned out

Sabrina C.
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Le client n'a pas laissé de commentaire.

John O.
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Le client n'a pas laissé de commentaire.

Alan H.
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This location was 20 miles from my new home. I went by at least 6 other uhauls on the way.

Stephanie C.
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Le client n'a pas laissé de commentaire.

ROBERT N.
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Drop off with U-Haul app makes it simple & quick.

Dwaine H.
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firstly it seems like the employees are always on lunch. My pick up was bad I had to wait. I returned my truck at 2pm and they put it in at three. They charge me gas when I return the truck where the needle was. This means U-Haul sucks as a company

Richard C.
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Le client n'a pas laissé de commentaire.

Sean M.
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Le client n'a pas laissé de commentaire.

James O.
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Nothing to recommend as the service was excellent

Steven G.
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Drop off was no problem. 960 miles with no A/C in 98 degree heat for two days was the issue!!!

Mark S.
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Rude and didn't want to hear anything we had to say.

John F.
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Le client n'a pas laissé de commentaire.

dennis W.
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Le client n'a pas laissé de commentaire.

Robert S.
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Friendly professional staff.

Kathy A.
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More parking for larger trucks

Shawn H.
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Le client n'a pas laissé de commentaire.

Shawn H.
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Le client n'a pas laissé de commentaire.

PEDRO G.
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Everything was fine

Danielle T.
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They were closed for lunch 12-2. And the Entrance is steep especially when you have to cross traffic!

Wendy D.
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Le client n'a pas laissé de commentaire.

John F.
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Nothing. I dealt with 2 ladies. Both were extremely cheerful, pleasant and helpful.

Marc L.
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Le client n'a pas laissé de commentaire.

robert W.
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Gas station is right across the street.

Cheryl S.
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Le client n'a pas laissé de commentaire.

Tom S.
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Le client n'a pas laissé de commentaire.

CONWAY W.
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Le client n'a pas laissé de commentaire.

Roy G.
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Le client n'a pas laissé de commentaire.

Sean C.
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Le client n'a pas laissé de commentaire.

kelli S.
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Le client n'a pas laissé de commentaire.

Don M.
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I've rented trucks there a few times now and the staff is fantastic!

Janie T.
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The lady was very helpful and pleasant.

Wayne J.
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Le client n'a pas laissé de commentaire.

dan M.
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Le client n'a pas laissé de commentaire.

Mary L.
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Le client n'a pas laissé de commentaire.

Brian D.
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Le client n'a pas laissé de commentaire.

Scott M.
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You system changed the pick-up location. I got a text message, but while that text message contained the address, it did not mention the change. I'm probably not the only customer who does not have the original pick-up address memorized to notice the difference. Your text should at least tell people of the change. So we went to the wrong pick-up location. We were delayed and then directed to the changed location, which had the truck and dolly. But the "correct" location did NOT have the pre-ordered furniture pads per my reservation. So we had to go BACK to the prior location to get furniture pads. So your text messaging should be improved if the pick-up location changes AND your pick-up location should have the pre-ordered materials available. Not impressive.

Mario Z.
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Le client n'a pas laissé de commentaire.

larry M.
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Made reservation 2 weeks in advance spent 2 hours chasing down a dolly to move furn . Vehicle was not serviced had paid people waiting to load the truck was told at unsullied no need to do walk around truck I purchased safe move so I would be covered. I had get on road quickly I loaded the truck. When I stopped for fuel in Georgia looked at rear tires all rear tires bald uhaul sent out in a ragged truck over 600 miles that truck was rattling everywhere . When got to my home in North Carolina got my stuff out of the truck moms attic was leaking all over everything had some electronic stuff in moms attic I had double bagged in plastic. I haul could do the right thing and give me a full refund for putting my life in danger on I 95 I had to drive 11 hours with a truck that should not have left Florida . I spoke five different people to get this truck for my move I am a retired Army veteran I have 3 sons in the military. I took a lot of pictures of the vehicle condition make it right I have no problem letting the military know how uhaul takes care of their customers.

Patrick B.
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Le client n'a pas laissé de commentaire.

Randy C.
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Le client n'a pas laissé de commentaire.

Stephanie D.
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Le client n'a pas laissé de commentaire.

Dror E.
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Le client n'a pas laissé de commentaire.

Teresa O.
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Le client n'a pas laissé de commentaire.

Daniel T.
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Le client n'a pas laissé de commentaire.

Daniel T.
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Le client n'a pas laissé de commentaire.

Michael M.
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The only negative comment I have is that the driver's cab smelled of cigarette smoke.

Joseph M.
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Le client n'a pas laissé de commentaire.

scott K.
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Great office personnel, very friendly, very helpful.

Non reviews have been submitted for this location.

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