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Maria P
Customer Reviews for Dispatch Shipping & Courier
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The location is excellent; however, the signage is difficult to see from Oakland Park Boulevard. I relied on Google Maps to find the store. I think better visibility of the U-Haul brand would help rentals at this location. Possibly, park a larger truck along the south end of the parking area to increase visibility. The staff was friendly and accommodating. Very professional too.
James CIm a loyal customer n this was the Worse truck EVER!!!! Loud metal rattling under the body.. seat belt n tire light on.. loud noise from windows.. HORRIBLE HORRIBLE HORRIBLE
dawn pI almost missed the place since the office is in a strip mall but the rental and return was quick and easy. Only blip was being charged for an extra day and it's not this location you have to deal with but an accounting telephone number.
Mark HThe customer service that this location is incredible.. Excellent good service. Merci.
Victor SThe customer service was great!
eric bThe truck was clean, however, there was a leak in Mom's Attic due to previous damage (before I rented it) that caused some of my boxes to get wet.
Douglas RAwesome
Eric sNo comment. Genifer was excellent in the attention and was able to help me in everything. Merci
Maria SRoaches inside the main cabin area and in the back. Came home and found roaches in my furniture that was in loaded into the truck. Absolutely disgusting!
VICTOR HI'll be reaching out to further explain my review. This location was a glowing radiance of what the golden standard should be. My original reservation and previous location 801 S Andrews, Ave, Pompano Beach, FL 33069 we're an absolute mockery of customer service and branding. It was absolutely terrible and you are lucky to have partners like the 147 E Oakland location.
Christopher VI had a great experience renting with U-Haul. Friendly staff.
Jennifer LJennifer was amazing. Loved my U-Haul experience 😁
Nicole CJeniffer is very professional . Thank you !
Angelita VOutrageously high priced I paid $126 For less than 24 hours for a local move. Add gasoline and you're up to 160. Seven dollars to use the dolly. What a rip off. Won't be using you again.
Karl HAttendant was extremely courteous. Drop off was seamless. Will Def recommend family and friends to this location.
FIDEL MFolks at Dispatch were excellent. These rentals are an additional effort for them but handles me with concern and professionalism.
STEPHEN MGreat service, excellent customer service, transaction was quick and easy.
troy gI was charged almost $80 for not being able to fill the tank up back to a quarter tank.. I explained to the manager that we are in the middle of a gas shortage and had attempted to get gas at several locations with no success..He was unsympathetic and acted as he didn’t know what I was talking about..
JORDAN HStop taking advantage of your customers.
Kevin CKeep up the great service!
JACK FVery great customer service and smooth process clean truck and very easy service
LATIA BThey were very accommodating as I had to extend my rental
mark jAwesome people!! The best service in the area. Thank you Jennifer and Victor.
RONY Del encargado fue todo un profesional muy buena atención. Deberían de existir más personas como el gran carisma, sabiduría y amor a su trabajo Dios lo bendiga siempre saludos y bendiciones
Andrios RSteering in van was dangerous. Man tried to overcharge me when arriving even though I had done online check in. Then when I returned van they charged me extra for fuel when I had already put fuel in. I done 37 miles in the van I put 3,96 gallon back in they then charged me for another 8 gallons. In my working out that van does 3 mile per gallon. A Ferrari does more MPG than that.
Mark EThis was by far the best experience I have ever had with uhaul !!! The people here who run the facility were friendly and so helpful !! When I need another truck I would come here !! Thanks again for giving us hope in uhaul after some terrible experiences!!
Carolyn RExcellent operation. Very professional staff.
DELFINO RI didn’t even hire a vehicle
Kyle TJennie was extremely helpful and pleasant to deal with.
tomce gEverything perfect . Clean and neat !! Thank you
Hernan BHave used U-Haul several times and each time it was a seamless process with no problems. Vehicle in excellent condition, no surprises. This last rental experience was the best ever. Quick, pleasant service at a reasonable price.
william cThere was broken glass inside the cab as well as inside the drivers door, bc when trying to roll the window up or down u could hear and feel glass grinding. There was also a sound of "breaking glass" when rolling the window.
Jason PThe business that rents out the U-Haul equipment is very nice and professional. The staff at this location is top notch. My complaint is against U-Haul corporate and their IT department for not fixing their app and making sure it works properly. I spent 30 mins in the hot sun trying to get the app to work properly. I had to use the website on my phones web browser. I went to iTunes and according to other user reviews the app has not been working properly since May! Please make your software engineers fix the app and make sure it works properly.
Gary VI was everything ok and any problem at al .. Thank you
HERNAN bquick service thx
JOHN PI don't believe its the facilities fault . Uhaul is very poor on updating the inventory availability with every location . They need facts and not possible returns for reserved rental scheduled. Very dissatisfied. This dealer location tried and was very good. The whole Uhaul process was very poor from the company/ coporate level .
BRYAN GThe lady who received me was very communicative and we'll mannered. Excellent service à la clientèle
Nicole PPolite and professional.
DEBRA SMichelle was very friendly, professional and helpful. She made our whole rental experience GREAT!
DAVID CAllow option for trailer to be dropped at another u haul location
ROBERT KPersonnel was fabulous
Jeffrey TI only use this U-Haul location. The trucks are always in good condition and the service is always fantastic. Merci.
ELYA AVery friendly and accommodating personnel, it was perfect for my needs.
Roberto MThe best place to rent a Uhaul truck or trailer in Oakland Park, ask for Michelle or Jennifer, if they don’t have available, they will found something for you!
Rony DIt was a pleasure doing business with the people at this location. They were friendly and helpful. It was easy in and easy out. I would highly recommend this location. It's my new go-to.
Michele DThe manager went above and beyond to help me return my rental, she was awesome.
ANTHONY AFlexiblel, friendly and really know to care customers!!
ANGELO LExcellent attention and collaboration of the staff
MARIA SThe best service in Oakland Park, Michelle and Jennifer are awesome!
Rony DEverything was perfect. Truck was clean and ran well. Thanks for your time and for being so kind and accommodating! Really appreciate it!
Kate RI would only recommend if they are open. The task of getting keys and returning is long and tedious
ELEANOR SN/a
christopher wThis location was great, but there has got to be a better way of renting trucks than the surprise location change the night before your rental. I rented a truck at a location within walking distance of my house, but at UHaul's convenience I had to pick up a truck at a location of their choosing.
Michael Rthese ladies are the best
michelle yExcelent
Maria Svery friendly and helpful staff
Maria Sfriendly staff, very fast service, I recommend it 100 %
Edison RMichelle was super friendly and helpful. Highly recommend this location.
David WOrganized and professional
Todd RBox was almost impossible to open to get the key. Customer support was not helpful. App froze up many times while using. Uhaul smelled like cat pee. Awful experience.
Darin B