Not specific to the location. The electronic sign in and rental process was very very bad. It took at least 45 minutes to complete a 7 minute task. Your apps various screens do not talk to each other. Your Agent page locks you in and you cannot escape the screen without starting the "pick up truck" process from scratch. Your payment verification process is bad, your communication about what is required is not accurate. For example. If you take my credit card number why do you not have as a default to use the credit card information on file? If by some very small chance a person is actually reading this and has any intention of drastically improving the process i would be happy to provide more input. To take at least 45 minutes to perform the basic tasks is absurd. 1 persons opinion.
paul c
Dispatch Shipping & Courier
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Oakland Park, FL 33334
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Very friendly and professional service.
HENRY THorrible experience, nothing about this experience was good.
Daniel SGood evening, the page does not load my data and it took me an extra hour to pick up the truck and my move became complicated.
Enyerber RPleasant and efficient. Bravo!
BUENA D