Évaluations des clients Dollar n Plus

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dollar n Plus

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Wei H. le

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Le client n'a pas laissé de commentaire.

Hugh S. le

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So convenient! We were able to rent a cargo van at the last minute on a holiday which was a lifesaver.

Hyung Kug C. le

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Le client n'a pas laissé de commentaire.

Jamie H. le

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Le client n'a pas laissé de commentaire.

victoria M. le

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I booked a 15 foot truck on Dunbar and you changed it without letting me know to a CARGO VAN with pick-up at UBC! This made the move of a 1 bedroom apartment an absolute nightmare! You're lucky the guy at the register was nice, otherwise I'd be dragging your ass like there's no tomorrow. What a joke! Never again!!

Rachel W. le

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Le client n'a pas laissé de commentaire.

Taylor D. le

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The rental van was unmarked, parked far away from the location such that we had to drive with the attendant to it, and the gas tank was empty when we received it.

Scot H. le

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The best rental experience we have ever had!!!!!!!

Noor N. le

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It felt strange and unprofessional to pick up a u-haul at the back of the dollar store. There should be a printed receipt upon rental, as well as clear dimensions/information about the car. I did not enjoy this experience at all.

django L. le

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Excellent service and a very fast check in/out. Top notch location. Thank you

Tyger P. le

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On the online reservation I didn’t ask for coverage but was charged for it anyways

Taylor S. le

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This is the first time I used a non-uhaul pickup location. I asked about how much gas was in it and was told to just take a picture. The contract link I was sent did not work. I was charged quite a bit for mileage and when I got home looked at my picture. I was charged for a starting mileage 71731 when my picture was at 71756. The uhaul truck was also a 15 minute walk from the pickup location. I feel like I paid for someone's undocumented usage. Of course, even with my picture, I dont really have sufficient proof. I will never use a non-uhaul pickup spot again. I am very disappointed.

Miguel V. le

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Ordered a 10' truck but got a 9' Van instead. Very disappointed with the service as well.

Brandon L. le

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There was literally furniture in the back of the U-Haul when we arrived, and we were told it was our responsibility to deal with it.

Arturo A. le

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Le client n'a pas laissé de commentaire.

Joao Victor G. le

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Le client n'a pas laissé de commentaire.

Ayman A. le

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Make the cost of gas clear. I also have emailed customer service about having been charged for insurance when I in fact opted out of this. They have not gotten back to me and I am quite upset.

Dongryeul S. le

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Nothing more

Nicolas B. le

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It was somewhat difficult to understand what the women at the dollar store was saying. Some thing where unclear, this could be improved.

Joseph L. le

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Staff was not Knowledgeable about the rental process when picking up. When we dropped it off and ai asked for a total they insisted they would email it to me. When I said I wanted the total Before I left rather than just finding some total on VISA I was treated VERY rudely

Michael D. le

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Provide free parking for customer car, while he/she drive rental car.

Robert Y. le

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Le client n'a pas laissé de commentaire.

Sharon L. le

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The van was in perfect condition, clean. The process was easy. Great service! I’ve used uhaul a lot, usually small trailers and that’s been good too. In the ubc to downtown area, however, this van was easier to use than towing a trailer.

Kevin T. le

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Staff at the location was very helpful and friendly. Made the paperwork and sign-in/out very efficient.

Espadilla M. le

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Ali the owner is awesome and always helpful. I always come to this location for my Uhauls. The staff are always very helpful.

Sobouti R. le

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Great customer service. Thanks.

Paul J. le

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The manager is very friendly, efficient and courteous

Nathan P. le

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My rental start time was for 2pm, but I did not receive the truck until 2:40pm. I was also charged an additional $174.73 on top of the regular rental charges, with no receipt for that transaction. The owners of the U-Haul location were very friendly and helpful.

Ali T. le

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I interacted with Ali, who is the U-Haul representative at this location. He was quite helpful and quick in providing the service to me. The van that I rented was also very clean.

Nilay Y. le

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Le client n'a pas laissé de commentaire.

Trevor N. le

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Le client n'a pas laissé de commentaire.

Sarah C. le

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Le client n'a pas laissé de commentaire.

Zack P. le

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Le client n'a pas laissé de commentaire.

Justin L. le

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Nothing to improve, the service was excellent!