Le client n'a pas laissé de commentaire.Kimberly M.
Customer Reviews for Downtown Indy Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Indianapolis, IN 46202
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam et dim : 9h30 am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.jim P.
No instructions on how to drop truck off behind the iron clad gate. Had to leave it in the street in the middle of a bad neighborhoodRichard W.
Provided the wrong truck and couldn't get in the truckEmmanuel N.
I made reservations 2 weeks in advance and needed an appliance dolly for my move. When I arrived there was no dolly for me and the guy told me I would have to go to Lafayette Road to get one. I refused to pay the extra mileage in the truck to go the opposite direction I needed to go for U-Hauls mistake.Amanda C.
Have more truck options available, and able to be dropped off at multiple locations.Alexis T.
Le client n'a pas laissé de commentaire.Jim K.
Le client n'a pas laissé de commentaire.Thomas W.
The guy who came out to help unhook the trailer had me wait while he lighted a cigarette and smoked the cigarette while I was around him. Not very friendly.Duane C.
YALL OVER CHARGED ME!!!!!!!!!! AND I'M CALLING THE BB!! I'LL NEVER RENT FROM YOU AGAIN.Christy R.
The man at the gate had no insignia indicating he worked for uhaul and was smoking the entire time he was talking to me. I was very confused on how I was supposed to check in the equipment, and he communicated very little about the process.Tiffani M.
A really smooth transaction !john M.
Le client n'a pas laissé de commentaire.linda H.
Very nice facility. Rep. was inviting and quick in his service.ED R.
do not go to the uhaul place at west 18th street. I literally rented a uhaul didn't even haul what I needed because it didn't fit and Parked the van in the drive way. Where I parked each time, there was not one thing that could have hit this car unless something fell from the sky. I pull back in to deliver the van early and notice the guy looks directly at the headlight â€¦ come to my driver side and say that wasn't there! Then quickly started typing in to write up whatever. I'm like I didn't even hit anything there is no possible way I could have. The car has been parked for hours in the spot that he says is damaged was facing the building with no option for anything to hit it. after i go off I'm he tells me the system does it owns thing and will submit to insurance and insurance will take care and I don't need do anything! I'm like naw that don't sound right I rent all the time for my studio and this has never happened. My dad says just file to insurance. And he would have to prove that I hit it. I'm like ok. But I didn't. I feel like he was predatory because I was a woman. I go back to ask if everything was fine and he said ok. I look in my account and this dude charged me 211 dollars without a receipt for a 3 day rental they I only had for 3,5 hours and 2,5 hours was spent Parked I only found out about the amount after refusing to leave before I got one he wasn't gonna email it. After I made him email me I noticed guy charged my account twice! On purpose. He didn't even report it to insurance he just wrote in some damage number and then after he went to go put a sticker on it. Told me he couldn't print anything out when previously he did when I picked Up the vehicle Don't ever use this uhaul place or uhaul periodRaynesha D.
Great service. Agent took the time to understand that we had a truck from 1 pick up location and the pads were from another location. He was very efficient and helpful.Michael F.
They told me to go some where else two miles always or they would charge me. I went two miles away and was charged for going 1 mole over. Would never use uhaul again.SEAN H.