It was a perfect experience!!! Smooth, quick and easy. Nothing needed improving in my opinion. Thank you U-Hauldonnie S.
Downtown Indy Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Indianapolis, IN 46202
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
If I could provide zero stars, I would. This is an authorized dealer and clearly they are guided by greed. After I spend over $200 for my U-Haul because the owner charge me a day extra. However the vehicle was scheduled to be returned at 4:30 in the morning and I returned it at 6:30a. Afterwards, I was in offer a month free storage because I spent over $200 with U-Haul. I notify the owner of the offer and I signed up for it. I was then charge for one month of storage ($78). I called the owner and told him of the situation and he told me that the offer does not apply to his location because he's an authorized dealer. I showed him on the U-Haul website that his location was part of the offer. The owner, immediately rejected any compromises and said no refund will be issued because I already moved my things in the storage unit and that he could not make any adjustments to the contract. Finally, the owner also mentioned that if the payment was one day late, they immediately will auction your stuff off that is greed and shame on the owner. Pure evil and greed. Horrible place I would not recommend.antino T.
Mobile check in very difficult and took almost an hour to get all worked out and access to truck. Paid for an appliance dolly, was not in truck. Was told had to go back once store open to pick up. With the hour delay, travel and moving timeline, it was not feasible to drive all the way back and pick up. Very disappointed with this experience.Heath H.
Provide staff with customer service training. Upon driving the 20' truck into the lot, I angled to the left to avoid hitting the attendant's personal truck parked on the right, but ended up scraping against the gate. While I was driving the truck into the lot, it was raining & the attendant was standing where I could not see him. I jumped out of the truck and apologized & briefly explained what happened. The attendant did not respond, fiddled with the gate & chain, then threw down his cigarette and went inside without speaking to me. He eventually came back & guided me in backing up the truck to the trailer (during which I again had to pivot the truck frequently to avoid hitting his personal truck). While hitching up the trailer, the attendant chose a passive-aggressive approach and said, "this time be careful," to which I responded, "I was careful." He immediately began arguing with me, insisted his truck was not in the way because he drives 26' trucks around this lot, & threatened me with a police report & insurance claim. I told him he needs to do whatever he needs to do, it was a genuine accident, no lasting damage seemed to be done as the gate was functioning, & I had only been driving the truck for 20 minutes. I will not be using this location again.Sarah F.
The staff member was late to open the spot, my rental was switched at the last minute and the vehicle I rented was dirty when brought out to me. The queen mattress bag I had purchased was not in stock and then there was no gas in the vehicle when we left. Overall horrible experience!REBECCA B.