I originally had my reservation for a trailer in Columbia Illinois and received a text from U-Haul traffic department to call them. I called them at 3 PM the day before picking up the trailer and was told the trailer was not available at my location and I had reserved it for. The trailer was supposed to be at the same location as my storage unit that I was emptying. I drove in from out of state to pick up the trailer and had to go another 40 miles one way to pick up the trailer and another 40 miles to come back to empty my storage unit. Very disappointed in UHaul this time.Dave D.
Customer Reviews for Duff's Tire & Auto
(U-Haul Neighborhood Dealer)
Pour nous contacter
Pierron, IL 62273
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 12 h pm
Heures d'ouverture spéciales
- 12/9/2022 - 12/31/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Guys were helpful getting the trailer unhitched.Hugh G.
The owner was smoking when I got inside I have asthma. So was not a good start and kept smoking one after another if I could've found another truck somewhere I would've canceled. Then I got to the truck I had to for breeze it out it stunk so bad I had to clean my the things myself thank God I had my car to do that. But I needed it for just a piece of furniture to get I will not ever go back there or suggest this place everJULIE K.
Used this location 3 times great service easy drop offJEFFREY S.
Have the previous customer clean the back. I had to spend 20 minutes sweeping and moping the back of it and it took about 6 swifter moping pads to do it. I have pics. Other than that, it was recommendedable.Ted T.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.tim T.
Le client n'a pas laissé de commentaire.heather B.
Very simple to drop off.Terry L.
Le client n'a pas laissé de commentaire.Merl S.
Duff Uhaul was ok. Duff struggle with the billing and paperwork, said it was a new program. Probably needs some more training. My beef is with Corporate. I wanted to pick up the truck in Highland IL. The customer service agent argued with me when I asked for a truck in Highland. "That's just the way it is" I am the customer. I needed the truck, so I had to bend. I rate my experience with Corporate at best was a "D".Steven M.
Le client n'a pas laissé de commentaire.SCOTT K.
Le client n'a pas laissé de commentaire.chris D.
Le client n'a pas laissé de commentaire.NED J.
Le client n'a pas laissé de commentaire.Ryan K.
Didn't explain mileage, even though we were very clear on our destination resulting in a $30. Very dissatisfiedMichele L.
They made the check in process extremely friendly and quick....Lori W.
Le client n'a pas laissé de commentaire.Natalee R.
I had one trailer light out when I picked it up. I fixed that myself. Also, it would have been helpful to have a jack stand to set the trailer hitch on when I dropped it off. The guys at the shop were super friendly and accommodating.Matthew S.
I had to pay more money on mileage because I had to travel to another town to pick up and take truck back when I stopped at the uhaul place in highland on Wednesday far a Saturday pick up I thought they should have got the truck there far me to pick up it was a one day use that I had to pay far more mileage because of thisAnthony G.
They went above and beyond for us i couldn't suggest anything to improve their service. I would highly recomend their facility. We were up against a horrible time frame with no truck and Duffs came thru for us thank you so much for your service. Melissa Meyerkevin M.
great placebrit M.
Le client n'a pas laissé de commentaire.KENNY P.
Do a walk around, of the vehicle, when picking up. Clarify charges and any refunds...Jared B.
Le client n'a pas laissé de commentaire.Christine S.
Extremely professional very compassionate and friendlyNakita R.
Great service, thanks.KEN D.
I was pleased with the way everything was taken care of. I would like to speak to someone if you are available. My number is 618-654-6133.CORAL C.
After hours drop off available. Ample parking space was available as was the key drop box.Norman C.
Truck was ready and clean. Paperwork was done quickly and efficiently.Mark B.
Le client n'a pas laissé de commentaire.Doug W.
Le client n'a pas laissé de commentaire.matt S.
Le client n'a pas laissé de commentaire.ANTHONY F.
just check the brakes when you are driving a 15 footer. I hit the brakes and the truck would pull to the right. Also it is super noisy.carey A.
Le client n'a pas laissé de commentaire.chris D.
Le client n'a pas laissé de commentaire.SHARON L.
Le client n'a pas laissé de commentaire.KENNETH J.