Excellent serviceGARY T.
Customer Reviews for Dun Deal Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Ensure the truck that is being given to and paid for by the customer is in full working condition. I had a one way drop and had to drive 920 miles without AC and the transmission was shot so what should have been a 13 hour drive took 23 without rest, only to stop for gas. I also had to make excessive stops for gas because the truck was in poor shape. I've done this trip before and usually only stop for gas about three times. I filled this truck up EIGHT times. Also, I was given a quote where I had originally reserved my truck from which was not honored when my pick up location was switched. I am overall NOT PLEASED with this transaction at all.DERRICK JEROME J G.
Le client n'a pas laissé de commentaire.KARIN F.
Mitzi is a joy to deal with.HAROLD W.
Le client n'a pas laissé de commentaire.PAUL M.
Le client n'a pas laissé de commentaire.OLIVER P.
Super friendly and helpful!Fred P.
Le client n'a pas laissé de commentaire.FRED P.
This is absolutely the best experience I have ever had with U haul !!DONALD K.
Le client n'a pas laissé de commentaire.LARRY L.
Y'all are a good company and I do recommend Your companyTIMOTHY H.
Roadside Service takes way to long to get a hold of. Flat tire cost me a tremendous amount of time .LARRY TAYLOR L.
Excellent vehicleBRIAN D.
Le client n'a pas laissé de commentaire.THOMAS D.
Excellent and friendly customer service!!Le C.
Le client n'a pas laissé de commentaire.ROYCE B.
Reps were knowledgeable and friendly. Answered all questions and had some good advise for returning the truck.Dan C.
Maybe make sure the windows are cleanDavid H.
She was great! Stayed past closing to help us return the truck even though it wasnt expected until the next day. Took great care of us!Eric C.
Nothing, it was a very pleasant experience. Mitzy and I believe Karen were very helpful and pleasant.BARRY D.
Extremely nice and helpful. I wish all of my experiences in life could be like this one,Randy F.
The cleanest and most organized U-Haul location in the world. Excellent service à la clientèle. Good job everyone.Joachim W.
Nothing at all to improve, the owners were the sweetest, kindest people I've met in a long time! We will definitively go to this location the next time we need a Uhaul.MARK G.
Dropoff was on Sunday. Business was closed.EDWARD E.
Staff were friendly and very helpful.MONROE O.
Great service and good equipment. Thank youLAURA ESTES W.
Le client n'a pas laissé de commentaire.CYNTHIA J.
Le client n'a pas laissé de commentaire.TODD H.
Le client n'a pas laissé de commentaire.DEBORAH H.
Mitzi did a great job. I would definitely recommend to friends who have rental needs. Paul J Hanley. Georgetown TXPAUL H.
Le client n'a pas laissé de commentaire.JON W.
Best UHaul pick up I've had in decades of renting UHaul.Luke D.
Missy or Mitsy(?) should not threaten customers. I really don't enjoy being yelled at on the phone and then being told that corporate will be calling me every 5 minutes! Not cool!! I am sure nothing will be done about this but, I will never rent from this location again!!DONOVAN C.
Le client n'a pas laissé de commentaire.Karen D.
Mitzi provided first class service.Travis T.
Wonderful people! Very accommodating ðŸ˜ƒJon W.
Excellent serviceJOSE B.
Perfect experience, great friendly staffJOHN WILLIAM M.
Excellent service, keep up the good work.Peter R.
They were so helpful and sympathetic for what I'd endured. Mitzi was the best.Judith M.
Excellent service à la clientèle. Everything was ready to go when we picked up our order.MICHAEL SCOTT B.
Le client n'a pas laissé de commentaire.JOE M.
Mitsi assisted me in a van rental a month ago and I was pleased to work with her again. Mitsi was professional, courteous, and efficient. Also, she was very pleasant and attentive to detail, while wasting no time to complete our transaction. Merci.JOCELYN C.
Le client n'a pas laissé de commentaire.Ching-Hwa H.
Le client n'a pas laissé de commentaire.LOUIS I.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.Jocelyn C.
Le client n'a pas laissé de commentaire.TEODORO Q.
Le client n'a pas laissé de commentaire.Susan E.
Nothing at all. Wonderful people at a wonderful locationMICHAEL V.
Best U-Haul facility I have used. The place was super clean and organized. Mitzi, the facility manager was friendly and very helpful. Mitzi's number one priority was to provide the best customer service to me. Everything was perfect. I will use this U-Haul facility again. Thanks Mitzi...great job.JOACHIM W.
Le client n'a pas laissé de commentaire.John O.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.TRAVIS C.
No improvement is needed. Dun Deal Storage was excellent. Mitzi Fonseca and Karen Hensley gave outstanding service.John D.
Le client n'a pas laissé de commentaire.PEDRO G.
Mitzi is very helpful and friendly. She consistently provides great assistance with all of our storage units and equipment rentals.MARK C.
Very nice staff! Overall a very pleasant experience! Merci.ERIC P.
Le client n'a pas laissé de commentaire.Jim D.
Fabulous service! Thank you for a great experience.LAUREN M.
Outstanding customer service.BEVERLY G.
Le client n'a pas laissé de commentaire.WILLIAM B.
Great people running this location. Enjoyed the transaction.CRAIG O.
The staff at this location are amazing. They were quickly and professionally processing several customers at once yet giving each of us personal attention and care.ROBERT A.
Outstanding personalized service from Mitzy and Karen!MYLES G.
Le client n'a pas laissé de commentaire.ROBERT F.
Mitzi was awesome to work with. She was very helpful in deciding which dolly I would need. The rental was on very short notice and she came through for me. Everything was very clean. She wiped down the truck (against Covid 19 virus). The price is the same no matter where you rent U-Haul so I recommend Mitzi at Dun Deal.DONNA S.
Give Mitzi a raise!LORI M.
Same as aboveHerb H.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Donald W.
Le client n'a pas laissé de commentaire.Cordell G.
Everything was excellentRichard D.
First I reserved online weeks in advanced just for them to call few days prior saying my location was not available so had to drive an additional 30 mins to a new location on the day to pick up a truck just to have that location closed down and then called uhaul just tell me the closest location is 45 mins away! So it took 4 hours more than intended to even get a uhaul truck and since I am military it cost me precious time to get my uhual weigned for the military PCS I barely made it on time because of taking hours to get a uhaul on top of driving around 60-80 miles driving around to locations that they "say" is available and I pass hundreds of uhaul locations why in the hell I have to drive so much just to pick one up! fix your system or I am never using uhaul again. worst moving experience to date and I used to love using uhaul. If neighborhood dealers do not update their information on being open or closed down (COVID or family emergencies) then uhual needs to fix that system.Christopher P.
Mitzi is phenomenal; she is the epitome of stellar customer service. Merci.Kim W.
Le client n'a pas laissé de commentaire.Alan C.
Nothing ! Super awesome customer service and very nice peopleJessie G.
The truck spotless the breaks worked very well which is so comforting and air conditioning ice cold and the. Best uhaul experience being contactless.Rona F.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.kyle H.
Le client n'a pas laissé de commentaire.JOSE G.
Le client n'a pas laissé de commentaire.JOSE G.
Scheduling was easy and seamless. I called the location directly and Mitsy made my (after hour pickup reservation) for me. We arrived on time, but it took me 45 mins and 3 phones calls to check in online. I never got through to an agent via 800 U-Haul & finally gave up & called the 877 #. My app showed I was â€œchecked inâ€, but the first agent indicated there was a verification issue and had to transfer me. The 2nd rep indicated my checkin wasn't complete despite my side app showing I was. He indicated there were additional steps I needed to follow, which I didn't have visibility to on the app. He had to resend my checkin and I had to start all over by attaching a photo & pictures of my DL. By this time, I was VERY frustrated. I wouldn't say he was the friendliest, but his involvement moved me through completing the checkin so I could carry on with my move. Unfortunately, the app challenges, caused us to be delayed by nearly an hour. This not only impacted my family, but the other family that we purchased the sectional from.renee D.
Wonderful neighborhood store.Buddy W.
Super easy mobile checkout and checkin. You should consider labeling the after hours key drop box. I hope I put them in the right place.John R.
Le client n'a pas laissé de commentaire.Tim W.
Efficient, professional & very customer friendly operation. Appreciated being able to rent a new vehicle!!Craig H.
Le client n'a pas laissé de commentaire.Donald H.
Very friendly and helpful peopleMichael C.
Truck needs new windshield wiper blades.Steven M.
Le client n'a pas laissé de commentaire.Kathleen M.
Le client n'a pas laissé de commentaire.Walter S.
Le client n'a pas laissé de commentaire.Lori K.
Online Rental process was not user friendly and the overall process was unorganized. Had hoped after talking to a person to confirm my reservation that rental was all set. But when I checked in a few days later, I was told there were no 10' trucks available for the day of rental. After multiple phone calls everything was cleared up.Vivian B.
The couple that helped us with pick up and drop off were amazing. Such sweet, kind people. One of the best customer service experiences we have ever had.Shannnon S.
Le client n'a pas laissé de commentaire.Stephen J.
Le client n'a pas laissé de commentaire.DAVID K.
The customer service is top rate. It may be the best customer service I have ever received. Thanks so much!Lori K.
Advertise the online registration portal and improve its capabilities to allow for faster service.William W.
Le client n'a pas laissé de commentaire.Thomas W.