Customer Reviews for Dunwoody Food Mart
(U-Haul Neighborhood Dealer)

792 évaluations

4639 N Shallowford Rd   Dunwoody, GA 30338

(678) 367-0274

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 9 h a.m. 4 h p.m.

Services dans cet établissement :

Pour nous contacter

(678) 367-0274

4639 N Shallowford Rd
Dunwoody, GA 30338

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 9 h a.m. 4 h p.m.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Vehicle was clean but not maintained its was little old check engine lights came up after around 30 miles driving! The lady at the office was nice and professional!! Easy check in and check out

Abdelhak A 
Évaluation :
1

I was charged twice for rental fees. I disputed, have not heard back.

Webb B 
Évaluation :
5

The van worked perfect for the move!

Byron M 
Évaluation :
4

Excellent customer service,

Sherifia W 
Évaluation :
4

I have rented trucks from this location numerous times in the past and have always been pretty much satisfied with the transaction. This most recent rental was a similar experience. The truck was a little dirty from a previous renter not cleaning it out, but a quick blow in the cabin and cargo area with my electric blower fixed that.

HARRY A 
Évaluation :
5

Great experience and helpful employees

Jhon A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DeOndra F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FNU K 
Évaluation :
1

This place doesn’t need to Represent U-Haul she was rude and lazy

Reco C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia S 
Évaluation :
5

Great staff! Great experience!

Alex S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRY A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dianne Y 
Évaluation :
2

Better truck and reasonable dealership

Stephon B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jay V 
Évaluation :
1

I have used other truck services earlier but Uhaul i used today was most worst experience i ever had. The location was not good. Staff was not supportive. I was told to do everything on my own. The first truck they gave me- seatbelt didn't work. The second truck was old and very hard to drive. I didn't like the service and made my day too bad.

Sai C 
Évaluation :
4

It's just minor - the interior of the cab was dirty and dusty. It was fine though.

CECILY S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marta R 
Évaluation :
3

Instructions were decently clear but still had some confusion. Otherwise easier than renting from home depot!

Sage S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ericka h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Titteh T 
Évaluation :
1

They charged me for a dent that was already there prior to me using it. Scam and waste of time.

Cedric C 
Évaluation :
3

Truck needed new tires as the current ones are balding. Suspension was ROUGH and I was bouncing around all over the place on the interstate. Cabin looks like it hadn't been cleaned in ages.

Nick J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D 
Évaluation :
1

They are fraudulent. I received a bill the following day stating that I didn't feel up the gas, that's a lie and provided POP (Proof of Payment) Don't trust others and make sure you take photos. What an experience this was. Customers - pay attention and don't trust anyone.

Leon S 
Évaluation :
1

They didn’t take care business they stalled me out

DEJUAN B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vikash G 
Évaluation :
1

The u-haul representative claimed I went 90 miles on the vehicle. He had a picture of the odometer reading. I realized afterwards that this was impossible. Two trips to my home would be about 56 miles. I think he lied to me.

Paul A 
Évaluation :
4

Truck reserved was not available. Smaller truck was provided.

Jeffrey B 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Abdelmajeed T 
Évaluation :
1

Terrible customer service during pick-up and drop-off. $47,28 for less than 6 hours and only 3 miles driven. $19,95 plus $0,99/mile must not apply at this location.

George O 
Évaluation :
1

Very slow service, no help loading/unloading trailer.

Tharen D 
Évaluation :
5

The owner of this UHAUL pickup location is very polite and helpful. Apart from difficulty in understanding the different components of the bill and how everything was laid out and charged, it was overall a smooth experience.

SANJOY A 
Évaluation :
5

Be more accessible for the rental of a truck

Mario A 
Évaluation :
1

Boooooo tomato tomato never rent from here

LaRaena B 
Évaluation :
5

They were amazing -Charles Moore-

Charles M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENYATTA H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Margaret B 
Évaluation :
3

The attendant was very, very good! Knowledgeable and helpful!

Victoria Y 
Évaluation :
5

All Good except costing. $ 19._ for vehicle, $ 15 for insurance and $ 10 for medium sized 2 tyre cart to lift heavy refrigerator etc is ok becoz it was planned(19._+15+10=45$). but final cost I paid is 60$+fuel. I drive 9 Miles so $9._+tax comes 60+fuel is a bit bigger amount for me

Jose P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert p 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Keidra M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

felix m 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Connie F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shailia B 
Évaluation :
1

Wheels weren't aligned in the truck. Tire blew out on the freeway and I almost swerved off the road. Roadside assistance said they would come in 30 minutes and it took over an hour. I called customer service and filed a complaint after I dropped off the truck and they still haven't returned my call

Christopher S 
Évaluation :
5

Overall experience was more than satisfactory, knowledgeable, professional and courteous. The gentleman out back was very friendly, polite and very helpful.

Linda B 
Évaluation :
2

The customer service is bad and the person who ran the location kept blowing up my phone at 8am demanding me to return the uhaul when my return time was at 11am.

Alicia B 
Évaluation :
4

Friendly customer service.

Fernando A 
Évaluation :
4

Everything went great. Truck clean, person I rented truck from was great. I didn't like the 20 after hours fee. Truck was picked up and dropped off on the same day. Besides that great experience

Christina B 
Évaluation :
5

Merci!

Alex S 
Évaluation :
3

The authorized dealer was nor polite and was very slow checking me in. When I inquired about the extra charge he raised his voice at me and when I asked him to respect me by lowering his voice, he got even disrespectful. I will never return to this location again!!!

Elizabeth W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUSTIN T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas P 
Évaluation :
1

I waited for a hour for my rental, it was not wiped down, I did not receive either of my dollies I rented, I was overcharged and they charged for the wrong truck. I rented a 10" and was charged for a 15" and have the pictures to prove all of this.

Ciara B 
Évaluation :
5

Always helpful... Been a customer for over 10 years Thx

MARKO B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S 
Évaluation :
3

I feel I was over charged and the truck was mechanical impaired and wasn’t clean

Corico C 
Évaluation :
2

Agent was extremely rude and curt.

Edwin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda r 
Évaluation :
3

No comment

Calon S 
Évaluation :
5

24/7 location!

Quamisha W 
Évaluation :
2

The truck was dirty, low gas and the staff at this location are rude!! I'll never use this location again, even though it is the closest to me.....

Dawn W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sammy C 
Évaluation :
2

I was sent over 10 miles from the location I rented from to pick up the truck, so an extra $20 for mileage $ for gas the cost of uber to het there and back. The location was not in an area I was comfortable being in.

Bobby B 
Évaluation :
1

I was running late and was told I could be up to 30 min late. I arrived 20 min late and was almost denied service because the store was closing. But...fortunately I got my truck after a little begging and stressing I was in close coordination about my timing throughout the day. I was unable to return the truck by closing time (the time truck was due) so I held it overnight and ensured I self checked it in "before" opening time the next day. Therefore I expected to pay for 2 days of rental fees. Well....they billed me 3 days and questioned my honesty even after i went through the self check in and dropped the key in the assigned box the day before. I also returned the truck at the gas level it went out on (1/4th tank). The bill came back at 1/16th tank and they invoiced me $54 in fuel related charges!!!! Fortunately i took a pic of the odometer and gas gauge to prove me right. Dunwoody Food Mart questioned my honesty and told me to call corporate. I called corporate and the rep, Nancy Davis was very understanding and politely verified all my claims as accurate and reversed the overbilling. She instilled my confidence to continue working with U-Haul but I will choose my next location more carefully and only use Dunwoody Food Mart if every other vendor in the reasonably near vicinity is out of stock. Take pictures of everything "just in case".

Craig E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anna l 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dylan G 
Évaluation :
2

I was doing an employee's job, checking in a truck. Self return should get a discount in lieu of a paycheck.

Christopher G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEANNA C 
Évaluation :
4

Only a language barrier, but the young lady was cordial

NELSON M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alison D 
Évaluation :
2

A/C was out - a full disclosure of a $20 after hour charge was never mentioned. The customer service was not good- I had to come back because the vendor had to take a lunch break

David A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John A 
Évaluation :
5

They made the entire process easy and pleasant.

Sheryle T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sree K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janice F 
Évaluation :
3

Good customer service

Jacqueline A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill C 
Évaluation :
5

Fast efficient clean friendly.

Carter C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Moses W 
Évaluation :
4

U-Haul put negative comment on my profile for not replying to an order I am trying to book on the app . That's what the app is for . So tht I don't have to call in there is no reason for making a negative comment . U can text to see if I want to book I saved my booking for later .

vishay s 
Évaluation :
2

I will give 1 star to u-haul at 6159 Roswell Rd, Sandy Springs, GA 30328 I had reservations for 26 feet truck and when i come at 8:30 they said that oops sorry but we don’t have this truck, and we don’t have another options. 30 minutes i try to call u-hall number and after woman help me and gave another address with 20 feet truck Ok

Andrii G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antagoes S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashok J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vigneshraj b 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David R 
Évaluation :
5

Efficient service, got my truck without any hassle or delay.

Carter C 
Évaluation :
5

Excellent customer support

Sikkendar B 
Évaluation :
1

Horrible customer service. Both people when I picked up and when I dropped it off were rude and un helpful.

Megan B 
Évaluation :
2

Not being so rude would be a start. Check out specs for truck not accurate. Told gas tank was full but actually only 3/4 when picking up. Trucks parked where it was very difficult to exit lot.

John T 
Évaluation :
5

Very nice personal service

Carter C 
Évaluation :
1

The representative asked us to take pictures of the truck for her. We had to take pictures of the truck, mileage and gas gauge. And I had to present the pictures upon returning the truck. I have never been asked to do this at any other Uhaul. This location was extremely unprofessional. Would NEVER recommend the facility to anyone.

Pamela M 
Non les évaluations ont été soumises pour cet établissement.

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