Despite reserving 3 trucks, U-Haul was only able to deliver on 1. I did not know this until the day prior to my arrival when they changed my reservation and notified me via email. I had to scramble to find 2 more trucks to haul equipment, Penske trucking was very helpful. Also at the location I picked up the truck, There were 2 other 26 foot U-haul trucks in the lot despite my being denied them the day previous.MARK A.
Moving Truck Rental in Dunwoody, GA at Dunwoody Food Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Dunwoody, GA 30338
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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the guy at the counter was not customer friendly at allReshma N.
The U-Haul experience was excellent. The people were super nice, fast and trucks were as expected. The location is great also. But the store itself and small strip mall where is like a tiny very shady area. People were loitering inside and outside of the store and the laundromat next door. It's the closet U-haul to my house and the owners are so nice, I just wish it felt safer. I would not let my 16 year old daughter go to this store alone.JAMEE M.
There is only one person at the store counter and they have to divide their attention between the UHAUL register and the normal customers. The employee that we did the return with had an attitude, but neither if them knew how to answer our questions.SCHEREZADE R.
Thank You!!THOMAS M.
It was such a quick and easy process to pickup and return the truck. Good customer service at the front desk.Jennifer N.
The truck windshield was full of bugs. I had to take it to a gas station and scrub off the bugs so I could see. Also the man working there did not want to hook up the trailer tow. I have rented from UHaul for years and have towed several cars during my move and UHaul has always connected the tow to the truck. I always prepared the tow to drive my vehicle on and off. He was very rude and impatient, saying it's not his job .STACY L.
It was a shady little convenience store full of video gambling machines and marijuana pipes for sale. I had reserved a dolly and blankets and they weren't in the truck. I didn't notice til I was gone. The lady wouldn't refund my money for the extra rental fee for them and said they were right there in the store, that I was supposed to take them. It was supposed to be a contactless pick up. How would I have known to come in and ask for these items? What was the point of me reserving them online if they weren't going to resupply them? Not using this location again when I move in a month. I look forward to never walking in there again. Also, uhaul customer service number left me on hold 15 whole minutes then was incredibly rude, even though I explained everything calmly.Biff C.
The guy at this Uhaul place was disrespectful and racist to me for no reason. I didn't appreciate that.CHASITY M.
It was so quick and painless compared to other rentals, the clerk was super courteous. Great experience.Myles C.
tell them to register on line bc he didnt like that i hadnt bc i didnt know to and he didnt like thatTERRY F.
Parking was not easy and he grumbled a lot as we coukd not park the truckSUCHISMITA N.
Better customer service. The representative was abrasive at pickup and return although he semi-apologized...TRACY B.
My reserved truck was not ready at the desired time. After calling customer service, they explained that I am owed a $50 credit, but I have not yet seen that applied. I was eventually given a larger truck at the originally reserved price. It got the job done.ADAM S.
Customer Service was excellentDEBRA H.
I was very pleased and satisfied with the service that was provided me at this location. I was also surprised and pleased at the ease at the time of my rental and returned of the equipment. Thank you again for the use of your equipment.HENRY B.
I was yelled at like a child for requiring more time because they didn't have another van for a customer coming behind me. I called in advance and would not exceed 24 hour but it didn't matter to them. Like movers not showing wasn't stressful enough... Go to a Uhaul Center!!! This small business thinks they are better than their customers.Erika E.
The location was convenient, but the equipment tie downs were broken inside the trailer and I had to improvise in order to secure my load. Their storage lot was very small and packed with other equipment. There was someone there to help me get hooked up which was nice. Upon return there was more room to back the trailer into a slot. The personnel in the store had zero personality had no empathy toward the poorly maintained equipment.Thomas E.
When I arrived they did not have the truck I had requested.NICHOLAS I.
int i = 0;rory B.
They did have some of the equipment I ordered with my truck (furniture pads, dolly). Great experience otherwise.Charles D.
Fire the lady that took my order. She was rude and unfriendly.Kirk G.
My truck was not available on time! It supposed to be ready at 7:30 for the 24/7 truck share but it was not readyAnthony D.
This uhaul location does not represent uhaul well at all. If this was my first time renting from uhaul this experience would make it my last time renting with uhaul. The vehicle was filthy and needed maintenance. The customer service was not good at all. There were other patrons waiting who also expressed there disdain for their experience with this location. In addition, there was bad weather on the day I returned the uhaul and was delayed by 1 hour because of traffic caused by the weather. I was charged a whole additional day full rental because of this 1 hour return delay. I would not rent with this location again under any circumstance!DARIAN L.