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richard dillier
Customer Reviews for E Z Pawn & Audio & Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No one was there, he pulled in when I was at the door and told me to put the keys in the Dropbox. I turned the truck in yesterday 2 hours or less after I rented it...
mary hillisThe mobile site and app is horrible to use lots of complications. Our truck had leak in roof cab and steering was loose.
Matthew PFAFFThey were very understanding and patient with me from the first phone call to the drop-off procedure.
Bethany HarvyThere was no problem with the employees, just U-Haul. No communication, can't get ahold of anyone when trying to call customer service, etc. truck was a complete mess when I got it. Crushed food in all the cup holders.
Jordan FranksGreat folks. Fun to work. With. Highly recommend.
Jeff LofgrenI did not receive a confirmation email upon dropping trailer off using the app to provide pictures and location.
Kelli UntermeyerHave a full tank of gas…Gas tank was less than 2/3rds full…
Dwight McKeeOwner was somewhat rude but limited options forced my hand. Qualtiry trailer however.
KEETON ROSSGreat rental location. Very friendly and knowledgeable staff. Overall, a very pleasant and stress-free experience.
Steve BarachThe owner is a very nice guy very informative and made sure I would have no problems renting or with my uhaul. I would definitely recommend this location to my friends and family. I will be renting here again for all my uhaul needs. Definitely 5 star service!!
Ashley FowlerThe gentleman was a lying swindling cheat that promised one thing and then did another. Fuck him. I have given him 48 hours to fix the shit he told me I would not be charged for and he did anyway. It's not a uhaul problem.... No I'll be sueing him personally.
Heather BowerThe people where I picked up the trailer and where I dropped it off were very friendly and helpful. I would definitely recommend them.
GARY HAMELEverything went very smoothly. I don't know what else you could of possibly done. Great job U-Haul!!
Tanya PorterMake sure trailer running lights work- we have rented 3 trailers from you to date have ran mainly during the day but needed to run nights this last trip and could not do so - all brake lights emergency flashers and turn signals work but drop off location says running lights should be working and tried to charge us- we will not pay extra fees if person hooking up trailer is not making sure lights are in correct working condition
Deanna ClaytonRandy did a great job. Very friendly and accommodating. Je les recommande fortement.
Michael BuellSuperior customer service. Thank you.
CARL BARNESGreat customer service !! Would highly recommend this to anyone.:.
DUANE FALLSAn ABSOLUTELY wonderful experience!!! Randy is a very kind and good person!!! I would highly recommend this location for all of your moving needs!!!
Tammy GachotThey were super helpful and friendly. I had to reschedule our date and they were easy to work with; very accommodating. The only suggestion I could make for improvement would be to have later hours for drop off and pick up.
Conrad LehfeldtExcellent service
Adam JitmoudVery efficient and friendly
Chuck DayThe personal attention of Sheri and Randy was top notch. They were very helpful!
dotty sonnemakerFriendless people by far but I also love my former team in Conway
Becky GreenFast and courteous.
Michael PONCES.O.
Mike KirkpatrickThe associates were so friendly the truck looked like a new truck because it was so clean. They had the truck filled up . The store was clean as well! I'm not moving again but if I have to ever rent one I'm going there. And the blonde shoulder lengthish should get a raise she's a sweetheart to her customers. Thanks so much for making it easier!!!! Nothing but love✌️❤ Angelia Kimbrell
angie kimbrellRandy Cross and his crew were exceptional and enjoyable to work with. My only complaint is, and it is not against them, is that I was originally told U-Haul would deliver to my address in Arkansas and once I was committed to the UBoxes I then was told they would only deliver to the warehouse in Heber Springs Arkansas. I was then told it would cost $7000 to get it to my home address and Randy cross in Heber Springs was able to get it for $3200. There is no reason that a delivery could not have been made directly to my home as it has four-lane highways all the way into Mountainhome. So, that was very frustrating and very misleading.
Bruce MinerGreat service and people. Super friendly.
Tommy ForeThanks Randy in Heber Springs for great service and taking care of my Uboxes! Thanks Steve in Mountain Home for the Uhaul truck rental!
Dennis HopkinsNothing!!!! Top Rate Service!!!!
Phillip MillerIt was perfect!!
robert walkerThe only issue I had is that the app wanted to use my location. I made sure I had turned location services on and it still wouldn't work. Customer check in was a pain in the butt when it doesn't work. I wrote all the required info on a piece of paper after spending over a half hour trying to get the system to work. Tha establishment was well kept as far as I could see.
Daniel SalsburyNone needed.
gene paceWonderful!!! I'll send anyone needing your service your way!
SHERRY LANDERSTrailers need a jack stand.
Janet CoxThe people at E Z Pawn were extremely friendly and helpful. They were so easy to work with in arranging times for us to have access to our box. Good people.
DARLENE FREYThe vehicle was new and in great shape but sticky drink spilled in floor and what appeared to be pet hair all in floor and very buggy windshield. I cleaned and wiped it all out before returning. Vehicle ran great, new with only 2600 miles.
NANCY Adkisonno improvements needed. Thank You, Ron Talbert
Ron TalbertCould not access MyUhaul to complete drop-off. Website needs to be maintained better.
MICHAEL DAWSONExcellent customer service. I felt like a valued customer. The personnel at this location made my check in process simple and the process was completed in a very timely manner. The person checking me in was very kind and courteous.
BARRY WALDRON