Évaluations des clients Ease On Down The Road

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ease On Down The Road

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Julieta S.
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Awsome attention and professional.

ruth M.
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Carlos was great.very helpful.exellent costumer service very proffesional

Arlene H.
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I was charged for 2 days when I only had the cargo van for 24 hours.

juan carlos R.
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Le client n'a pas laissé de commentaire.

Edwin L.
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Carlos and company are the best!!!

Isreal D.
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Le client n'a pas laissé de commentaire.

leonardo R.
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Le client n'a pas laissé de commentaire.

ROBIN M.
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The whole rental process and availability of equipment was excellent; Carlos the clerk agent has outstanding customer service skills and he processed my order professionally with expertise and also explained the whole procedure to me in full detail.

lisnier L.
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Le client n'a pas laissé de commentaire.

RAFAEL L.
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Le client n'a pas laissé de commentaire.

Jose P.
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Le client n'a pas laissé de commentaire.

ADEL C.
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Excelente 👌

MARCO L.
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Le client n'a pas laissé de commentaire.

Julieta S.
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I believe there is nothing more cause your rep. was very professional and really got out of his way to accommodate us with our moving needs. Thank you much and see you next time....👍😁

Marco L.
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Le client n'a pas laissé de commentaire.

SANTIAGO A.
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Thank you, you are the best

Daniel C.
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The problem I had was with uhaul.com/share, not with the pick up location. It took me more than an hour to finally obtain the keys all because of your stupid website not working properly! And that's not counting the time I spent the night before trying to reserve it!

ANTENOR S.
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Keep up the good work

JORGE V.
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Le client n'a pas laissé de commentaire.

Hanet C.
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Every thing is perfect, no Ned Change any,thanks

Laudelino D.
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Le client n'a pas laissé de commentaire.

ricardo D.
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Great people and customer service ..

Alfonso L.
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This was a very quick and easy process. We did everything through the phone including the retrieval of the keys and mileage/gas check. I would definitely come back here again!

kelly G.
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The insurance protection was definitely not explained clearly and was extremely expensive. My belief was a one time fee NOT per day. Feel like I got duped. Total rip off on that item. Disappointed

Homero P.
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Le client n'a pas laissé de commentaire.

MAX B.
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Le client n'a pas laissé de commentaire.

Cristina C.
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Le client n'a pas laissé de commentaire.

jose G.
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Le client n'a pas laissé de commentaire.

Fidel E.
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Your Rep Carlos makes the rental experience very simple and very easy to understand, this is the reason why I keep coming back when I need a U-Haul for my business need, Thank you for your service. Merry X-Mas & Happy New Year 2021

Roberto B.
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NOTHING! The entire process was simple and easy. Carlos was super friendly and handled the process in a professional and proficient manner. The truck was great. This is the 3rd time I rent a truck through this location and will continue to do so as needed.

oslay M.
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Le client n'a pas laissé de commentaire.

Francisco Javier O.
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Excelente atención, todo transcurrió sin contratiempos, y muy rápido sin demoras.Les felicito.

Eduardo S.
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The Uhaul operation at Frankie's Pizza (Ease on Down the Road) is great. It was my first time working with the manager Carlos, who impressed me by his responsiveness, professionalism and willingness to help. I can deduce that he has added value to the operation.

Jose D.
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Le client n'a pas laissé de commentaire.

Javier R.
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Change the person working in the morning. You jave way more capable young lady and guy who knows how to work with people and go over the paper work. Your current person doesnt do any of it plus didnt even tell me there was an estimate charge... Or that he was even charging me 40miles. Please change the morning guy for someone like Yana. She was lovely and good at explaining the other gentleman didnt do.

Maribel T.
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Le client n'a pas laissé de commentaire.

Alberto M.
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I do not recommend this place at all I went to rent a truck for a few hours and when I went to pick it up it was open without a dolly that I had not rented later when I delivered it they said that all trucks come with a dolly which is not true because the dolly is rent apart separately and they accused me of having kept the dolly and they charged me it is a lack of respect I hope they give me my money back

Daniela R.
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The place where you go to pick up the truck it's a mess, not clean at all. The person who give you the keys don't even bother to go with you a show you where the truck is, you must go by yourself and check number per number on trucks to find which one it's yours. Don't even bother to go and check how the truck is with you and specify details that truck already has.

Daniel D.
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Service was prompt and smooth

Fabiola B.
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Nice and easy

JOSE A.
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All profecionar , the best.

Geninne D.
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The online check in was not very smooth. Took about 15 minutes to get my approval. The truck also sounded like something was off when you would break. Other than that it was ok.

caroline C.
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The customer rep Carlos was very nice and I was more than satisfied with this office. Thank you!

Ivan B.
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Im pretty upset I was obligated to pay a 20$ insurance. When I made the reservation I chose no insurance. Additional to that I wasn't informed that I would be charged the insurance. It was basically inputted & forced. When this is optional.

BERNARDO C.
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Good service and treatment in the U-Haul office. Thank Alejandro Hernández (6695 W Flagler St,Miami, FL 33144),for all the help. Without your help I would not have been able to move in on time.

Homero P.
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Great experience with the staff at Frankie's Pizza (ease on down the road)

Ed G.
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Was given ro me very dirty and with half a tank of fuel I returned it clean and with more fuel , but was overcharged

darien A.
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Le client n'a pas laissé de commentaire.

Eduardo P.
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Excellent service

R Jeffrey V.
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Carlis and his staff were by far the most personable, courteous, and professional of any UHaul location I have rented from. They were extremely nice and thorough making sure I had the right equipment and making sure the truck I rented was to my moving needs. Thank you again, Carlis! Will most definitely recommend your location for all UHaul rentals.

Joice M.
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Nothing is needed to improve. Carlos was absolutely one of the best business representatives I have dealt with in a long time. Keep him he is an absolute gem.

marlon L.
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Very good

Jorge C.
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Carlos was very helpful

Yuri P.
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Le client n'a pas laissé de commentaire.

ANDREA J.
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This location was great. But my overall experience with uhaul was horrible. I made a reservation a week ago at the location at 8700 SW 137 CT for 10am on Saturday. When I got there they told me that the person who handles that wasn't there, they were on vacation. How am I supposed to get my truck if no one is there? Why is this location even on your website?? I then went on to make another reservation at 8590 SW 8 ST. I get there and the clerk tells me there's no trucks or vans left. Again, why is this location on your website?? I finally went to the 3rd location and was able to get a truck. I started my day at 2pm when I wanted to start at 10am. I wasted 4 hours because of your incompetent website. I spent $83 on the uhaul and I would like a reimbursement for my time wasted or at least a portion paid for. Please fix your website ASAP so someone else doesn't have to waste hours of their day.

edwin L.
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Very helpful staff!'

Roberto B.
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Le client n'a pas laissé de commentaire.

MARIEM C.
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Everything is perfect. Keep doing a good job

esteban P.
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The van light say you need chance oil

vicente H.
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Le client n'a pas laissé de commentaire.

jose A.
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Good staff

Mary C.
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Super easy. In and out quickly and easy.

Miguel B.
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Le client n'a pas laissé de commentaire.

Eduardo M.
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Hapy

Alexis R.
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Le client n'a pas laissé de commentaire.

Maria R.
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Inside cab was dirty - beach or construction sand. A/C fan only worked on High (reported when returned). Overall nice people and good location.

Armando L.
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Le client n'a pas laissé de commentaire.

Helen L.
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Was charged for insurance but wasn't even asked if I wanted it. Easy way to make an extra 20 bucks.

anna G.
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Le client n'a pas laissé de commentaire.

Mark W.
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Le client n'a pas laissé de commentaire.

alejandro P.
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Le client n'a pas laissé de commentaire.

MIGUEL C.
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Le client n'a pas laissé de commentaire.

alejandrro F.
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Le client n'a pas laissé de commentaire.

Delfin P.
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Amazing staff!

clauia M.
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Very professional and to the point. We had our truck ready in no time. Return was easy.

Maite S.
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There was no one really attending the uhaul rental section. People were coming in and in line waiting for their pizza pick up. After informing them I was picking up the truck was given a link to complete the information for the pick up and then upload a copy of the driver license. It was a very sunny day and not able to see what was on my screen on my phone. Had to wait for a while to get things sorted out. Finally, a very nice lady to care of everything for us.

ALEJANDRO R.
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Le client n'a pas laissé de commentaire.

Leonel R.
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Muy beno

Ivan O.
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Le client n'a pas laissé de commentaire.

fernando D.
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Le client n'a pas laissé de commentaire.

Daniel Mark C.
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Le client n'a pas laissé de commentaire.

Rodney J.
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Always a great experience when renting from this location.

MARIA R.
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Every time i rented from there is excellent service i will recommend

Yanesse A.
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FIRST, THEY HAD TO MODIFY AND GIVE ME ANOTHER TRUCK BECAUSE THEY COULD NOT FIND THE KEYS TO THE TRUCK, 2ND THE TRUCK WAS NOT WIPED DOWN AS OF CDC AND COVID-19 THE BACK DOOR WAS OPEN AND IT WAS POURING RAIN WHILE ALL THIS IM 8 MONTHS PREGNANT - THE GUY JULIO HORRIBLE ATTITUDE NEXT TIME I WOULD JUST GO STRAIGHT TO THE UHUAL STORAGE NOT A PIZZA PLACE UHUAL RENTAL !!!

Concepcion E.
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Le client n'a pas laissé de commentaire.

Diley V.
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Le client n'a pas laissé de commentaire.

LUIS L.
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Le client n'a pas laissé de commentaire.

Aurelio S.
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Your system online is very cumbersome and repetitive. I use different car rental companies and their process is user friendly and that's what you need in these challenging time.

steve V.
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Your location overcharged me $10.19. I can only think that was a gas issue. I filled the tank up exactly next door to avoid this overcharge. That to me is stealing, fraud and bad for future business. Will never use U-Haul and will talk only badly about U-Haul, which will always be the customers reaction to deceit like this.

Omar M.
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Le client n'a pas laissé de commentaire.

Orlando D.
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Julio Arguello, the GM at the site, did a great job managing everyone's time, explaining the entire process while factoring in social distancing guidelines. Well done Julio...

Carlos Eduardo A A.
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I was charged multiple times due to an error committed by your staff

David O.
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Le client n'a pas laissé de commentaire.

Carlos M.
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I think you must place a sign to locate the renting agent easily. The renting agent was very professional.

OSVALDO C.
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Le client n'a pas laissé de commentaire.

ELIESER S.
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Provide a slice of Frankie's Pizza!

Sergio R.
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Improve the area where your specialist works. Narrow place. The guy is very educated and skilled

Diane H.
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Location staff were very professional and accommodating. If I ever need to rent a U-Haul again, it will be at the pick-up through "Ease on Down the Road".

REBECKA P.
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Service was great!

Regla L.
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Great customer service!

Non reviews have been submitted for this location.

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