Customer Reviews for Edge Tire Pros
(Concessionnaire U-Haul dans le voisinage)

100 évaluations

131 S Main St   Nephi, UT 84648

(435) 623-7064

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(435) 623-7064

131 S Main St
Nephi, UT 84648

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Gaylen E. 
Évaluation :
1

Being charged for fuel when I returned it with more fuel than I got it. It was given with 1/8 and I returned it with 1/3. Seems like a scam location.

Albert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rex K. 
Évaluation :
5

This a comment about what you did right. I needed a 5x8 covered trailer. You made sure there was one available. You also called me the day before pick up to let me know the trailer would be at the pick up location. I really appreciated those things.

DENNIS T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACI W. 
Évaluation :
3

Fix pot holes that fill with water in the drop-off yard.

Russell J L. 
Évaluation :
1

Your GOS IS OFF it took us 3 hours to get the uhaul that is a joke. It really made my move hard and your customer support could care less

Diane H. 
Évaluation :
5

If we have it clean when bring it back.Why can't these guys shovel the snow put of the trailer before I pick it up???😡

SAMUEL C. 
Évaluation :
4

I dropped the vehicle off the same evening I picked it up. I gave the attendant the keys and offered the mileage and fuel level (as I took a picture of them). He said he'd take care of it then my vehicle doesn't show complete until 10:54 the next day...? That is concerning to me.

ROBERT C. 
Évaluation :
4

Have employee go over different parts of the truck features. We could not locate the tow on off switch and had to call to find it.

Rachelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHANCE O. 
Évaluation :
4

The location I reserved a trailer did not have the trailer when I received even though it was supposedly guaranteed. Make sure the guaranteed equipment is actually ready. Thankfully this other location was able to provide the trailer.

Monte M. 
Évaluation :
5

It was a little slow I getting paper work done. But the experience was great friendly personnel made a day that ca be hard much more pleasant

Kathleen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nate P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jay O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
1

The clerk who help me with the rental, never came out with me to; help me hook the trailer, did not went over the equipment with me outside. Normally and always the clerk comes out to make sure the customer got what he/she is renting.

Raul C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa L. 
Évaluation :
3

Less than enthusiastic personalty at customer service counter. Asked to pickup in mt. Pleasent, utah had to drive 60 to Nephi, Utah to pick up trailer. Location was changed after i ordred trailer rental.

Dale M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John E. 
Évaluation :
1

Very poor setup to rent from uhaul. It's in a gas station. When I picked it up, the guy almost felt put out that he needed to help me. I've rented from u-haul a few times. They've always connected the trailer to my pickup truck. This place said it would be 25 $if we hook it up. Never came out to check the equipment or my hook-up. Then when I returned it. There was one gas station worker. Told me she didn't know how to return the trailer and that the person that did was out on a tow truck pickup. Didn't offer to help at all or call anyone. We ended up calling uhaul to confirm our drop off. I dropped it off in the exact location I picked it up. This is the worst uhaul rental place. I'd urge everyone to avoid it.

Dieter W. 
Évaluation :
1

I forgot to fold 2 blankets. Truck was clean. 15 $to gold 2 blankets is a rip off

Jason H. 
Évaluation :
4

Make sure the truck is at the correct pickup location. I was suppose to pick up the truck at a location about 1 mile from my house. I had to drive over 30 miles to this location.

Sandra B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reed B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KELLAN S. 
Évaluation :
5

Kent was awesome and very sympathetic that the Uhaul computer system forced me to drive much further than I had planned. I was very impressed with how he handled the situation and would work with him again.

Joseph E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john S. 
Évaluation :
2

The paperwork said to call when we got into town. The lady on the phone was not helpful. I had to wait around for a "uhaul person" to help me. When the person arrived at sight he said to drop it off by the other uhaul stuff. I could have done all that without them.

Dale O. 
Évaluation :
5

all good

JON P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sharon L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andy B. 
Évaluation :
1

Lady behind the counter stated she did not know anything about how to handle return and the “ guy” would handle it later. We retuned the truck at 2pm Friday the 26th. I then got an email with a new bill for an additional 115 $charge for “ being a day late “ and extra miles. The new invoice said I checked it in Saturday at 10:30am. The extra miles were due to the drop off location being 125 miles from where we moved. It was the closest location and I was told at pick up that I would Not be charged. I called the location and left a message but 2 days later still not call back. I will NOT use U haul again!

Kyle W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Colby C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrin M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
3

Train the employee what needs to be done in regards to renting or returning a uhaul rental.

Natalie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY G. 
Évaluation :
5

Very helpful staff in pick up and return!

rebecca B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adam H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

troy P. 
Évaluation :
2

Uhaul dealer not personable; thank goodness the national people were nice to deal with

BARCLAY P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pamela Y. 
Évaluation :
3

When I returned the equipment between 5 and 5:30 pm, neither of the 2 store clerks were familiar with any U-haul check-in procedures, what paperwork was needed, what receipts I needed, or the like.

Roger F. 
Évaluation :
1

The clerk working in the store and the uhaul rental guy, were both beyond rude. When I got to the store and requested a dolly, the store clerk complained that she would have to log onto uhaul.com and that she didn't have time. I asked for a trailer instead and the clerk said the Uhaul guy was at lunch and couldn't help me. I asked if she could call him and the clerk said he doesn't do anything on lunch which was fine, I understand that. It was how rude she was in delivering this news that I had an issue with. I waited 15 minutes and went back to the counter to ask if the guy was back yet and all the clerk did was shrug her shoulder and point to the side...I had to assume she meant the guy standing behind her. In speaking to the uhaul guy, his questions about the rental and my information was unspecific and when I asked what he meant, he rolled his eyes before repeating his question. After getting the contract I asked which trailer, he said he didn't know, it was either the one in the front lot or the one in the back lot across the parking lot from the store. I work in customer service, I don't believe the customer is always right, but in this case I the customer was right, and the two clerks absolutely need to take a class in customer service or maybe not work in a customer service position. On a positive note, I do like your app to upload pre-trip photos, and the after hours app to return the equipment and photo uploads for return.

Melinda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy D. 
Évaluation :
3

They had no blankets like we requested. We had to drive 30 miles out of the way to pick up a closets uhaul.

Brant H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coleen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duztin S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ron S. 
Évaluation :
5

The equipment was in excellent condition. Had a very positive experience.

BOYD J. 
Évaluation :
5

Russ, the manager was very good. I'm not had good luck in the past with Uhaul due to Uhauls policies. Very skeptical about using them again, and the experience started out very bad. My reserved truck WAS NOT ready, ended up waiting for several hours only to be told the truck would not be available. I vented to Russ, taking out the frustration on him. He patiently listened, and ultimately worked out a solution for me getting me on my way. RUSS made the experience, not UHaul.

Tracy P. 
Évaluation :
5

Very friendly,efficient and helpful. Will use this location again. Merci.

Les B. 
Évaluation :
4

Location's software would not allow my full-size truck to pull a 6x12 trailer. The rental had to be done by customer service. I also noted that of the three available trailers, the other two needed repair.

STEVEN J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melissa C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leon R. 
Évaluation :
2

Uhaul was terrible to work with! I reserved online for 171 miles and 2 days. I even chose their preferred drop off location in order to save money, even though it was farther and more of a hassle. When picking up the rental they charged us the higher price and only gave us 1 day and 111 miles, not even enough to drive to the drop off location, let alone perform our move. We called and thought we had it all resolved after they got online and saw exactly the numbers I was claiming I made the reservation for. Then when we dropped off the truck they charged us, again, for the extra day and extra miles (that were all included in my original contract). I called customer service again and got a very rude girl who was very condescending and did nothing to help me even though they obviously charged me different than my original contract. She gave me a number and said I could call my bank and give them the number and they would take the charge off my card but that has to come actually from Uhaul, not me. I will never be using Uhaul again for anything. This has been totally ridiculous and they way they handled it was very disrespectful to me and very dishonest to what they advertised online.

Clair B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
4

AM radio did not work, other than that service was fine.

reed N. 
Évaluation :
5

Both locations had very helpful and informed staff.

Robert C. 
Évaluation :
3

I needed help unloading the car. At first he wanted to call a mecanic, whom I would have to pay, to unload. I refused and said I would rather drive some 50 miles to a U-Haul center and get help there. He finally assisted me unloading the car. The underneath safety chains are almost impossible to use on small cars. He also refused to give me the credit I was promised for turning in the trailer a day early. I had paid for 4 extra days. the actual tow was great.

steven J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

devin S. 
Évaluation :
3

Trailer was extremely dirty! If I had not of cleaned out the inside, all of my belongings would've had grease and dirt on them.

Jared H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad T. 
Évaluation :
4

The truck, although fairly new, did not drive smoothly. Front wheels seemed out of balance, in fact right front was actually an inner rear from a dually setup. The truck was clean. The service I received was very good. Friendly and professional.

COLIN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly H. 
Évaluation :
4

Fast and friendly. It was a good experience.

SCOTT J. 
Évaluation :
5

Both associates where soo easy to work with. They are the best in these days of rudeness!! A real pleasure!!!

Rosemarie R. 
Évaluation :
5

I followed the online reservation form, everything was just right. Looks like any improvements must have already been made. Merci!

Lee W. 
Évaluation :
5

The Nephi U-Haul went out of their way to help. My needing a vehicle was an immediate situation and they responded immediately. So, thanks to all!

ROBERT D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linford B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

taylor F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garn Russell N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dallin D. 
Évaluation :
3

Not accurate on moving blankets count. Everything else OK

David J. 
Évaluation :
5

Quick, friendly, professional. Even though I was late picking it up.

ERIC A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Levi H. 
Évaluation :
5

Best UHAUL experience ever. Every one was so friendly and efficient. Would recommend this location to anyone.

Russell H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

brad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Spencer G. 
Évaluation :
1

Hire someone who has better people skills and is less angry to help people.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catalina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melinda H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne K. 
Évaluation :
5

This Uhaul location in provided exceptional service. They were understanding of our situation (we were transferred from our original Uhaul location) and were very accommodating.

Nicole L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

The service was excellent. I have no suggestions for improvement.

Kathleen L. 
Non les évaluations ont été soumises pour cet établissement.

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