Évaluations des clients Effingham Motel

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Effingham Motel

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Thomas S.
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Pretty straight forward at this location

MATTHEW R.
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Le client n'a pas laissé de commentaire.

Leland H.
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Le client n'a pas laissé de commentaire.

WILLIAM B.
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Something was wrong with the wiring on the trailer. It shorted out everything in our truck and our truck died. Took trailer back within an hour. Hopefully we get refund.

Gerri W.
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Le client n'a pas laissé de commentaire.

DAN B.
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28 miles and 68 dollars--2 hours. wow

Adam K.
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Le client n'a pas laissé de commentaire.

Randall N.
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Le client n'a pas laissé de commentaire.

JAMES A.
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The lady was very nice. I would recommend them .

Robert W.
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Difficult place to return the item. Had to try to back up and turn it in a very small confined area.

DANNY H.
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We're grateful and appreciate being able to use the truck.

MARVIN F.
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None

Raymond K.
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Le client n'a pas laissé de commentaire.

KATHLEEN M.
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Le client n'a pas laissé de commentaire.

KIRSTEN B.
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Le client n'a pas laissé de commentaire.

John A.
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We decided after picking up the rental that it would be easier for us to drop off at another location. I called the 1-800 number to see about changing and was told I could not change it. This is an option, for an additional fee of course, that shouldn't be so hard to do, or just not at all.

ASHLEIGHDAWN C.
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Le client n'a pas laissé de commentaire.

pamela J.
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The employee didn't speak English. She called someone and they went through things on the phone. The woman that didn't speak English gave me the key and never showed me the truck, it didn't have a lock on it for the cargo door. Just not my traditional experience.

Rodney M.
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Le client n'a pas laissé de commentaire.

Karen R.
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The truck was clean and easy to access. We requested 60 moving pads, but the location only had 20 available, which were retrieved from a pile in a very dirty old garage filled with leaves, dust, and junk. There was no alert that we were only going to receive 20, which could have given us time to acquire more elsewhere.

Jill M.
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Le client n'a pas laissé de commentaire.

ANTHONY P.
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Awesome, quick and easy, I'll definitely use them again in the future.

jeff W.
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Le client n'a pas laissé de commentaire.

Robert L.
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Parking space at minimum as located in an “apartment”/old motel complex. When we returned the u haul my husband had to lift the trailer himself and move it out of the way of the vehicles located in the lot while the owner yelled at him. Ease of online reservation was a plus!

Mark N.
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Le client n'a pas laissé de commentaire.

KARSON P.
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Le client n'a pas laissé de commentaire.

Tyler P.
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Le client n'a pas laissé de commentaire.

Barbara S.
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The drop off location The Paradise Motel is not even open it is deserted and when u walk in the office there is a phone number to call for help with U-Haul. The second drop off location The Days Inn, the man was very rude and dismissive and told us he could only send a check for our deposit after we were told by the office in Chicago that we could get our deposit back in cash, since we paid cash. The last location the Effingham Motel she was sooooo nice and sooooo helpful and we were able to get our $100.00 back

KARSON P.
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Le client n'a pas laissé de commentaire.

lindall L.
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Le client n'a pas laissé de commentaire.

Donald S.
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Le client n'a pas laissé de commentaire.

Theresa M.
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Le client n'a pas laissé de commentaire.

LAWRENCE B.
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The lady in effingham was great. The u-haul web site and organization is very bad. Made a reservation 3 weeks before hand and came time to pick it up at another location i was told they do not have it. Called u haul and they told me effingham has it. But when I got there they did not. The lady helped me and worked things out.

Philip W.
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Le client n'a pas laissé de commentaire.

Trever F.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Nora H.
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It was hard to maneuver into the parking lot with the trailer attached, otherwise excellent

Kyle R.
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Le client n'a pas laissé de commentaire.

rivercity S.
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Le client n'a pas laissé de commentaire.

Carol H.
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get more trucks available,i needed a 24 ft,,,all they had was a 15ft, and aa sm trailor,,I couldn't get all my things in those,,now I have to move a second trip,im 70 years old and this moving is hard enough as it is,now I gotta go back and I cant afford another truck

Leon D.
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Le client n'a pas laissé de commentaire.

Rick J.
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Excellent customer service. They drove over 40 miles, one way, just to be sure my 2 26' trucks and transport trailers were conveniently placed for me to pick up. A+++

kkathy F.
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Le client n'a pas laissé de commentaire.

William R.
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Parking lot is a little tight to turn in, but manageable. The service was very friendly and knowledgeable.

Holli S.
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The lady who helped us was very nice and helpful, will rent from this location again!

james K.
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Le client n'a pas laissé de commentaire.

Kathy R.
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Did not have utility dolly when we got there for our move

Nidia T.
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Le client n'a pas laissé de commentaire.

pam J.
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They don't speak clear English. It was difficult to understand and they gave the wrong information for drop off. Told me I could drop it off at any Uhaul and assigned a location but when we went to drop it off they didn't accept larger tricks so we had to call Uhaul change drop off time and go to a different location. Plus the radio on the truck didn't work and they didn't tell us that.

Ann U.
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Le client n'a pas laissé de commentaire.

forever T.
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Let the company actually have a U- haul drop off with experienced professionals on the site that will oblige the consumer honestly and not a motel with a U haul sign dangling from the same hook as the motel sign.

David N.
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Le client n'a pas laissé de commentaire.

jose M.
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Excellent place. Great Job...

CUSTOM F.
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Le client n'a pas laissé de commentaire.

Randall M.
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Le client n'a pas laissé de commentaire.

Janine C.
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Le client n'a pas laissé de commentaire.

Tamara N.
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Clean, friendly, fast. Great customer service. Will definitely use again

beverly L.
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I had a good experience with this location. There was also a young man that helped us make sure everything was connected properly

Tammy T.
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Le client n'a pas laissé de commentaire.

Lucinda S.
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We sat along side of the road for 3 hours waiting for a tow triUck because the wheel bearings went on one of the wheels,.

Donald L.
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Nothing the employee was very professional and friendly

Jeffrey C.
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Le client n'a pas laissé de commentaire.

Jamiu A.
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Satisfactory

Mike C.
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Not very knowledgeable had the fuel setting marked incorrectly and time was wrong also

Matthew G.
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Le client n'a pas laissé de commentaire.

BOB R.
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Le client n'a pas laissé de commentaire.

Brian P.
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Le client n'a pas laissé de commentaire.

Curt F.
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Le client n'a pas laissé de commentaire.

Katharine M.
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1 hr. delay pu time from original pu time OK it happens. Equipment ordered months ahead, not there at pu location, lost more time going to another location to get it ourselves. ALSO, VERY HARD to get mirrors adjusted properly on truck.

cindy B.
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Le client n'a pas laissé de commentaire.

ERIK B.
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The business was clean and well maintained, the staff was friendly and helpful and answered any and all questions I had and the equipment is in excellent condition and very well taken care of, I will definitely come back to this business any time I need moving equipment

Randy H.
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Le client n'a pas laissé de commentaire.

randy H.
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This is a Motel and had limited and tight parking spaces. I wanted a copy of the contract and the person staffing this location could did not know how to use the copy machine. This person barely spoke English. Very unorganized and not helpful. I had to call the U Haul help number to tell them I had turned in the trailer because I did not trust that the drop off location would get this done. U Haul has always been a trusted name but I would suggest you do quality inspections on your drop off/pick up locations.

Andrew T.
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The employees were so amazing and helpful. Would give a 10 out of 5 if possible.

Samantha G.
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Inform customers of the mileage they will be charged for. Due to a change of date I didn't realize I would have to pay for higher mileage.

amy K.
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Le client n'a pas laissé de commentaire.

BOB R.
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Le client n'a pas laissé de commentaire.

BOB R.
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Le client n'a pas laissé de commentaire.

Jamie G.
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I had reserved a truck to be picked up at 7 am in Altamont, IL. Instead, I was contacted right before pick up day to say I had to pick it up in Effingham at 10 am. I had already hired movers to help us that morning and the truck was not to be ready at that time. So I called the Effingham location and confirmed with them I could pick up the truck at 8 am. This would allow me to keep the time for the movers. However, then I was contacted by the Effingham pick up site that I couldn't pick up until 9-9:30 am. So I had to change plans with the movers. I showed up to get the truck slightly after 9 - and ended up waiting until 10 am for the truck to arrive. It was given to us with a large gash in one tire. I had to call a mechanic to come look at it and was told it was not safe to drive on. I contacted the area field manager - and he was able to get a mechanic to us to change the tire quickly so we could leave town almost on schedule. His help was the best part of our uhaul experience. We were very frustrated with changing plans at the last minute in addition to everything else we needed to get done with the move.

gorge H.
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Le client n'a pas laissé de commentaire.

Rick S.
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Le client n'a pas laissé de commentaire.

ALLISON B.
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Friendly service. No appliance dolly available. Parking lot crowded and confusing with hotel and car lot.

daniel N.
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Le client n'a pas laissé de commentaire.

Teo M.
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Le client n'a pas laissé de commentaire.

PERRY S.
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Le client n'a pas laissé de commentaire.

Nathan K.
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I ordered a 4x7 foot trailer and was given something smaller. When I got to my destination I realized it was smaller. Now the project I was picking up would fit. Had to drive anoth et r 40 minutes to pick up and trade out for a new trailer. Recieved no good customer support. And now I am being charged a wrongful destination drop off and a one way charge for something that was not my fault. If I do not reciever a refund I will be going to the better buisness beauro with this

BOB R.
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Le client n'a pas laissé de commentaire.

John K.
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Le client n'a pas laissé de commentaire.

Christopher H.
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Le client n'a pas laissé de commentaire.

shirley M.
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it was a little difficult to get to the hookup of the uhaul. but the uhaul staff was amazing. helped connect and disconnect. the uhaul staff was great.

Doug H.
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Le client n'a pas laissé de commentaire.

BOB R.
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Le client n'a pas laissé de commentaire.

Alisha C.
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Le client n'a pas laissé de commentaire.

dieterich S.
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Le client n'a pas laissé de commentaire.

BOB R.
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Le client n'a pas laissé de commentaire.

Jackie W.
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Couple was friendly and even cleaned the snow off the rental for us. We had no complaints and will use this location again if needed.

John C.
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Le client n'a pas laissé de commentaire.

RYAN M.
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Le client n'a pas laissé de commentaire.

INDURING FREEDO M.
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Please work with us. We rented a certain size because of our budget. We are a non profit food pantry and we have rented from U-Haul for 5 years now. Once a month we go to the food bank to pick up an average of 1200 lbs of food. We do not have a box truck so we rent from you. But this last time it costs us over $400 due to they only had a 26' truck. It costs us so much in fuel that it blew our budget. Please help us. This has happened before. Thank you in advance. Vickie Kight Executive Director 217-240-0059

Wayne S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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