Customer Reviews for Eli's Mobil
(Concessionnaire U-Haul dans le voisinage)

59 évaluations

17011 Lassen St   Northridge, CA 91325

(818) 717-8594

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 8h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(818) 717-8594

17011 Lassen St
Northridge, CA 91325

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 8h am à 1h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

To far away from our location

bernard G. 
Évaluation :
1

I purchased 24 packing blankets and a dolly with my order. They didn't have these items and couldn't take them off the bill because each time I was there their “boss” wasn't in and that was the only person who could do the change. I had to go purchase blankets at Home Depot. I spent 45 min on hold with uhaul only to have the operator hang up on me after answering. Overall a stressful experience. 1 star.

Enoch J. 
Évaluation :
5

Continue the work well done 👍

ALICIA M. 
Évaluation :
5

Very happy, highly satisfied customer, highly recommend!!! Steve was very respectful, professional and extremely helpful!!! Also, thanks to Steve it was very easy to rent and return the U-Haul - 9' Cargo Van!!! Very, very convenient too!!! The Cargo Van was brand new, nice, clean and ready for my reservation. Very nice service and so easy to use the U-Haul rent service for first time user like me. Thanks again Steve!!!!!!!!!! Great Service!!!!!!!! Thank you all!!!!!!

constantin P. 
Évaluation :
5

Please fix the ramp it was broken and hard to slide back into place.

Raymond J. 
Évaluation :
5

Very happy

Linda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gio T. 
Évaluation :
1

For some reason, my account was charged twice. I returned my vehicle on time, yet the next day you thought I still had it. I still have not received the refund for the extra charge and will be disputing this with my bank tomorrow.

Joseph W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert B. 
Évaluation :
4

The van was not clean. It had several pieces of trash in the main cabin.

Raul O. 
Évaluation :
5

The recent software update that caused the manager to sit on hold for -6* minimum to finalize payment for the rental was infuriating, it this falls squarely on U-Haul and not the rental location.

George R. 
Évaluation :
5

The pick up and drop off was very easy and the van was perfect

Autumn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina C. 
Évaluation :
4

The pickup and drop off was very quick and efficient. However, the lock on the rear door did not work and the Eli employee said he has asked his UHaul rep for a new lock several times. Summary, Eli's did a great job, the truck served its purpose, but the local UHaul rep needs to better support his/her outlets.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Temma W. 
Évaluation :
5

Very nice service and so easy to uhaul rent service for first time user like me.

Yong Hoon Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mario F. 
Évaluation :
5

Owner was courteous and helpful. I forgot one of the blankets and he let me come back prior to closing and return it.

curt E. 
Évaluation :
3

Location, eqt and rep were good...BUT I WAS OVERCHARGED!!! I was charged 14 $for SafeMove that I didnt order. Also charged 5 $for furniture pads that I didn't order. Told rep prior to signing contract that I didn't want either additional item and he attempted several times to adjusted it on his computer. However, I was charged for them anyway. I would like an immediate refund of this 19 $(+tax) for the UHAUL internal error. M. Deet mikedeet@gmail.com 720-290-3222

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Artur K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darren M. 
Évaluation :
5

It is easy to move.

changhee L. 
Évaluation :
5

Brett took excellent care of us. I will highly recommend this place to anybody I know looking to rent a uhaul. And this will always be my go to place for truck rental. Thanks again, Brett!

Vera G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V. 
Évaluation :
5

Nothing the gentleman was great!

Henry R. 
Évaluation :
5

Fees are outrageously high and it wasn't explained at all that we had to pay a per mileage fee AND we had to pay for the gas that was used. We would have filled up at the gas station where we rented the truck before parking it if we had known.

Michael T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

art D. 
Évaluation :
1

I dropped off the trailer on Friday 10 May. Steve said he would log the trailer in. I was called Friday night by U-Haul asking where the trailer was. I explained it was already dropped off. On Sunday 12 May, I called U-Haul to ask status...still not logged in as returned. I called Steve Monday 13 May. He said he forgot. Poor service

john S. 
Évaluation :
2

When I dropped off the truck I was told i would be emailed (same day) with drop off conformation, got nothing. next day i stopped by, boss was not there (it was sunday), had to force the guy at the counter to take my name and reservation # to give the boss so he could email me my drop off conformation, still nothing, l had to call Uhaul direct to get what I was promised and needed, people on the phone could barely speak english.

Robert M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JIMMIE MATHEW B. 
Évaluation :
5

Thanks Stiv

Gary N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy R. 
Évaluation :
5

Le service a été excellent. Here's a way you can improve it: Offer the customer a Haggen Dazs ice cream bar when he returns the truck sparkling clean. Either that or a Kit Kat. Oh, when you get a chance, watch EvolutionVsGod. Tomorrow's not promised for any of us.

JONATHAN K. 
Évaluation :
5

Everything was perfect. From pick up to drop off.

barbara S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

james G. 
Évaluation :
5

They were very accommodating on such short notice. I thought the u-haul I was going to get was a truck that might break down on the way back to where I was going, but I was pleasantly surprised that the gentlemen were looking out for my well being which is unheard of since I am a woman, I was treated like so and with care. I highly recommend going to these guys in Northridge.

carol L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALI J. 
Évaluation :
3

You relocating the truck so it would be where I want to rent it from, instead of telling me that I need to go to some other further out location to get the truck I wanted to rent.

bonnie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Godofredo D. 
Évaluation :
5

Thanks to Steve it was very easy to rent a u-haul. Very convenient too.

WINNEY A. 
Évaluation :
5

Steve and his employees were awesome to work with and I was extremely pleased with their professionalism.

Bobbi P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaime B. 
Évaluation :
4

I was charged 2 gallons extra for fuel, because the truck's fuel guage indicator online shows the tank was full when it wasn't (i have a picture of it) I filled it more than i used for the day and i still got charged 9,50 $ for 2 gallons

stephan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isahi S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHILLIP D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth T. 
Non reviews have been submitted for this location.

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