Le client n'a pas laissé de commentaire.
Theresa R.
Customer Reviews for Elite Kreations
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Bob is always a true professional. I have rented trucks from him 3 times and each time I directly deal with him. His staff is very friendly and attentive. I was supposed to get a truck on Fluvanna and I spoke with the woman Amanda, put my information in the computer, was accepted. When I went to get the truck she was trying to say she didn't talk to me, and then told me she didn't have a truck and didn't even try to help me. I called Bob and he was like sure come down, I can get you a truck. So he turned an unhappy consumer into a rave review. So thank you for having people like him in your company. Sharon
Sharon P.Not a level location for loading vehicle on car transport. Felt like everyone was in a hurry. Loading the vehicle was done on a busy street. I didn't think it was a safe location.
Jerome H.Everything was great!
Wilfredo C.Very well satisfied with his people I'm going satisfied.
barbara T.I never used U Haul before, so I don't have any comment,, but I will be needing another one in a couple months.
sandra R.Excellent service à la clientèle. Highly recommend this location, have gone to others and this is the best by far.
bethanne L.It's hard to comment about the staff or to make a recommendation when the employee was too busy to talk with me.
MARK S.Was very happy with the services very kind and very helpful
Stephanie D.Not sure you can. You guys were amazing and went out of the way to help me 3 days in a row.
brian H.Todo esta bien
brendaliz C.nothing really great customer service and also great time. no issues on my side.
kodi P.Nothing! Robert, the owner, was very professional and down to earth.
Mike M.All very good!
sandra R.More trucks available
kathiria` G.N.D.
Joseph B.Excellent customer service!
Kristin G.None.
jason K.I used the after hours turn in. The lot was small and on a slant. The request to not block off the entrance or storage areas was difficult given the other trailers and truck that were on the lot. The truck cargo compartment door got stuck open on the ceiling and I think it was because it was on a hill as it didn't do that any time before. It took me 15 minutes to get the door to close after taking pictures.
Beau F.Better parking for customer.
raymond P.Great service!
james C.Very nice and professional.
mark S.we had to pull off and wait for roadside assistance because the 0 % oil life remaining warning came up on the dash. Very alarming considering we were traveling a lot of miles. Assistance came pretty quickly and informed us that the last maintenance was probably not updated when the oil changed... very inconvenient for us to have to sit in fear of the motor blowing or something so in the future they should make sure maintenance is updated when done. other than that very happy with the service at last minute traveling to other states... awesome!!!
Nickole W.This experience was an incredibly positive one. The owner and staff are friendly and accommodating. The only negative is that the location itself is not very accessible. Otherwise it is a great experience.
Daryl G.Have people know how to operate your systems
James R.The area for drop off is dark and unsafe.
Louise N.Nothing. The truck was there on time. It was clean and ready to go.
timothy H.This Uhaul Place is Excellent.
Robinson M.Love doing business with Robert Reedy. He is top notch!
Brice D.Very professional. Impressed by Covid-19 precautions by sanitizing complete truck.
duane C.This place has nothing it needs to do, that I saw! Great job guys!
edward S.Not rip customers off and then lie about it.
danielle H.put the correct mileage down and show them how to use the stuff in older uhauls incouldnt get the full use cause I didnt know how to use the lights and it smelled like stale beer
jacqueline F.Refund balance of deposit as fast as you took it out!
nathan K.Just not sure a 30 dollar truck plus deposit total 7995 went to 106 plus change when i brought it back with proper amount of gas and made sure nothing was messed with and yes we figure 30 miles bug just not getting it ???
Brigitte L.Wasnt given the truck I asked for and wasnt allowed to re rent it so couldn't finish moving
fred B.Initially I attempted to rent the trailer at U-Haul.com. I was told that the trailer I wanted to rent was not available locally. I was given alternate locations to rent. The locations listed were hundreds of miles away and some were outside the United States. I then drove to Elite Creations U-Haul in Jamestown NY where they had two of the trailers I wanted in inventory and rented one.
Paul J.As usual Elite Creations is right on point! So easy working with staff. They are friendly and aim to please! Merci.
Matthew T.The owners were friendly, quick, and prompt. This is the second time we used them to help our daughter move and it's been smooth both times. Je les recommanderais sans hésiter.
Lisa R.They worked with me when I had to keep rescheduling with understanding and without complaint, even when I had forgotten to cancel and it was a few minutes to closing. They're amazing with details and follow through, even called me the minute they found an off-site truck which ended up being a 2021 incredibly clean 15 footer with only 1600 miles on it. If they couldn't have found another 15 ft and had to bump me up to the next larger truck, they said they would only charge me for the 15 ft, if I was bumped down to the 10 ft, they would reduce my fee to the cost of they model. They were great to deal with. My best U-Haul experience of all. Thank you for all your hard work on my behalf! I urge anyone needing a truck to contact them and have the same experience I did!!
Brian R.Great service
Brian J.Everything was very clean, smooth rental process.....the folks there were very friendly. AAA+++++
Douglas H.Be sure to allow your system to reflect that one should not be able to book a truck for 12:00 noon when the location are at lunch from 12-12:30. However, they were accommodating and a pleasure to do business with. I would highly recommend this location for Uhaul rentals
rebecca M.staff are professional and dedicated.. no confusion and very effcient!
leslie J.Great customer service. Highly recommend!
bethann G.