Évaluations des clients Elite Kreations
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Elite Kreations
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Jose R. le
We use this location for our small business rental needs consistant good service!
Jennifer Lynn S. le
I’ve been using U-Haul’s for a long time and I know the owner at this location and he’s a very good person and yes I would go back but somebody messed up big time and took pictures of two different trailers that came in at the same time when was mine and tried to say that they were scratches on my trailer which I know there wasn’t because I did not get in an accident or hit anything they charge my account $215 and some cents and I did not appreciate it at all he said he did reverse it I don’t see it yet and now it’s gonna take 3 to 4 business days to put that back on my car
David A. le
best in town
Steven L. le
Every employee I was in contact with was very friendly and helpfull
Kendra H. le
Tell the customer to pad the entire damn van so they do not get charged the 150.00 for damages. I will never rent from uhaul again.
Robert W. le
For the convenience of uhaul I was given a larger truck than I needed. When the order was confirmed I saw that it was a bigger truck than order I falsely assumed that was the size available. When I got there they said this trucked needed to be in Watertown, I should have refused it but it didn't. In hindsight the truck was to large for our load, I am sure I spent more on gas than I would have and it was a larger truck to drive. I asked for some compensation for the gas to offset my additional costs knowing I helped them out by getting the truck to Syracuse. All I got was you should have refused it. That won't be a problem next time I will go to a competitor next time
Tina C. le
Great service very nice made me feel very comfortable being the first rental
Timothy S. le
Very friendly and helpful service I would recommend to anyone interested in renting a U Haul!
George A F. le
provide a driver at no extra cost ! Just joking, LOL !
John L. le
I had a time trying to find a transporter. One dealer said he could get me one but would not give me any conformation on it . So I went to another dealer witch led to some hard feelings!
gavin M. le
Robert handled everything for me and made arrangements for moving help on both ends. He was patient and answered any question I had. I would go back without hesitation the next time I needed to move
Cheryl L. le
Everyone day was very nice very efficient and explained everything to me before I even left when I went to drop the truck off I was a little late but were very nice about it
michael H. le
Local agent had to correct bill from 5 day to 4 day rental. Issue was with U-Haul software/program.
Daryl S. le
For the car towing trailer, nothing was mentioned about the side-door clearance allowance... my car door was unable to open with the recommended trailer, so I was unable to tow my car. If advisories could be included regarding the door clearance for these trailers, that would be very helpful.
Patrick H. le
Location was not so easy to locate and neighborhood was questionable
Dominick T. le
Robert was more than helpful when talking on the phone and in person. He was able to look up the availability of trailers for me even when the uhaul customer service line told me that they couldnt do it. He took the time to call around to find availability and even offered to drive a 3 hour round trip to pick up the trailer for me. One of the best customer service experiences I have ever dealt with in my life. Thanks again Robert
Nicolas S. le
Location is a gravel lot on a narrow street with steep slope. Need to cross 3 lane road to get to lock box.
Frank M. le
dropped off truck after hours.
Donald L. le
Simply the best around
Cheryl L. le
Good service