Douglas H.
Everything was very clean, smooth rental process.....the folks there were very friendly. AAA+++++
Évaluations des clients Elite Kreations
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Elite Kreations
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rebecca M.
Be sure to allow your system to reflect that one should not be able to book a truck for 12:00 noon when the location are at lunch from 12-12:30. However, they were accommodating and a pleasure to do business with. I would highly recommend this location for Uhaul rentals
leslie J.
staff are professional and dedicated.. no confusion and very effcient!
bethann G.
Great customer service. Highly recommend!
linsey J.
They assured me there was a ramp on this trailer because I told them I was moving a piano. There was no ramp so it made it more difficult for the movers. I'd like a refund, thank you.
Cecelia P.
No masks worn.
Kennedy T.
The truck I had almost seemed like it was braking on its own. I would remove my foot from the gas and after a moment it would almost hault and jump. It was maintainable but made me a bit nervous.
Pat P.
The trailer leaked when we hit rain in our travels. It ruined some of our belongings.
Michael G.
They were very helpful and courteous when my plans changed. Much appreciated!
Jonathon A.
Awesome customer service, awesome people quick easy and friendly! Nothing to improve on these guys are great!
Daniel F.
Coffee!😄
Kyle A.
Everything was fine! Very simple process!
Jason A.
I did not realize there was a deposit for the truck. I ordered the truck online ... Entered the card information and no money was taken so I figured there was no deposit needed. Did not find out until picking up the truck that there was one needed. I suggest that the deposit be taken at the time of the reservation.
CARLOS S.
the only thing is the I was over charger I have to pay 8 dollars more for gas but I make sure the when I return the truck it have more gas that what I had when I pick up the truck
David A.
Cost too much for what I needed it for
Kevin M.
Use Elite Kreations all the time. They do a wonderful job!
Grant O.
The team at Elite made everything very easy.
Juli H.
Disclose all costs. I was charged an after hours service fee I wasn't told about.
Donna J.
No improvement is needed customer service at Elite Kreations is excellent they are very friendly and helpful
MICHAEL M.
Everything was fine very helpful people and nice. Give them a 5. Thanks
James D.
Make sure the equipment is in good working order. Other than that awesome staff!! They help out alot and there friendly!!
Jeremy B.
They were the best!!!! They exceeded my every expectation. Every detail was taken care of. They were courteous and went out of their way to make everything go smoothly. No one could have ever made my u Haul experience better PERFECT
Gordy M.
More friendly
Katie S.
They charged us 43 for gas and took a picture that was not true stating we brought it back with less gas then it had they lied. The trucks mirrors were broken and it has scratches all over the truck. The worker asked my husband to wait while he ran to the corner store for change for himself not for us. This is the worst experience we have ever had with a uhaul location and we rent one at least once a year sometimes more so disappointed
Carol F.
The staff was fabulous and flexible as our long distance one way trip turned into a no go.
Anne R.
It was all good -- nice friendly people !!!
Fredrick P.
Have them explain that when you rent somthing you have to return within 24 hrs not tell them if you have it here befor noonyou wont be charged another day. On top of that your customer service guy was beryvrude I will never rent a uhaul again and will be sure to spread the worf
david S.
Great people great service !
Paul G.
Everyone was unbelievably nice, would recommend to everyone I know was just over all a wonderful experience
Brandon A.
The inside of the Uhaul smelled like animal urine.
james R.
The guy checking me out really doesn't no the system, it took over a half hr to pick up even with the self check in. Trailer wasn't the size I reserved online got a smaller one when I picked it up, the actual size wasn't even close to the size advertised 5'x9'. Really disappointed
Cheryl B.
Friendly and efficient staff, appreciated the help with the car dolly, will definitely use this location again.
John G.
Nothing, great as is!!
Zachery S.
Fast/Friendly service. Would recommend to anyone in need of moving services
james R.
Worker seemed to have difficult time using computer program, took over 30 mins to get trailer.
Connor R.
The truck was just what i needed to get my stuff moved.The staff was excellent! I will recomend this location to my family and friends for sure!
samantha H.
Great customer service prompt response and service zero complication
Beth M.
Nothing continue to be awesome
Andrew P.
This part has nothing to do with the place I rented from. But I can say in the future I will never use Uhaul ever again. I have used uhaul many times throughout the years. Uhaul charged me almost 400.00 combined with all the charges made to my debit card. You're company has caused my account to be overdrawn and has incurred me over 100.00 worth of bounced check fees and also made it so I am now unable to use my checking account to pay my electric bill and my cable bill. This is because you caused my automatic check payments to bounce. So not only do I have the bounced check fees at my bank but now I have returned payment charges on my utility companies. That today my cable was turned off for non payment and I had to borrow money from my mom to have my services turned back on. Since you're company made my payment arraignment null and void because my checked bounced. So due to that I had to pay my entire past due amount and my current bill due to what you guys have done to me. Not only that I tried to submit a picture yesterday of the gas gage because it was not on the mark the rental place claimed it was on. So my son sent me a picture and when I tried to go back into the link that I was told to use by the place I rented the uhaul from it said the link had expired and I could not use it. So on top of that you're company charged me 100.00 for gas! Are you kidding me right now! There in noway possible that we used 100.00 in gas we went 4 blocks during the move 1 time and then took the truck back!!!! Are you guys out of you're minds? The gas I hope was made out of gold!!!! I am so dissatisfied over my service this time that I would rather if I move again just use a truck and make 20 trips. It would be cheaper then this mess I just went through. Then I call Uhaul today and talk to a lady on the phone who was rude. Not only that but all but in the words pretty much calling me a liar about all the charges to my account and saying they only put 1 PENDING CHARGE on my account for 168 and some change!!! BOLD FACE LIE COMING FEOM HER MOUTH!!! I have the proof right on my phone in my banks app the date and time for every charge you're company pretty much stole from me. I can tell you this NOT ONE of the charges made to my bank account was in the amount of 168 amd some change!!!! So what uhaul is going to steal more money from me? Also NONE I REPEAT NONE OF THE CHARGES ARE PENDING CHARGES THEY ARE ALL CLEARED THROUGH MY ACCOUNT!!! I have already spoken and been to my bank and they have told me everything. So I would like to know how in the HELL are supposed pending charges going to drop off in 3 to 5 business days when they are not pending? Also why do I have to wait for money that was stolen from me by UHAUL!!! You sure as hell got over 400 in money from me all at 1 time and did not have to wait 3 to 5 business days!!!! I WILL NEVER USE YOU'RE COMPANY EVER AGAIN
Russell B.
Staff was exceptionally helpful
Anna T.
The people at elite creation are the best to work with! They are accommodating and kind. They are very friendly to talk to and so helpful! I highly recommend people going to them to rent for moving needs!
Dixie W.
Office people friendly...80 cents per mile seems a bit extreme ..I would be more inclined to rent if the price was only 19.95 plus fuel fill up. 1 dollar environmental fee???
John L.
Equipment was great and ready when I got there. Service was excellent and very accommodating when I ran into a complications. I will definitely use them in the future.
Jose R.
We use this location for our small business rental needs consistant good service!
Jennifer Lynn S.
I've been using U-Haul's for a long time and I know the owner at this location and he's a very good person and yes I would go back but somebody messed up big time and took pictures of two different trailers that came in at the same time when was mine and tried to say that they were scratches on my trailer which I know there wasn't because I did not get in an accident or hit anything they charge my account $215 and some cents and I did not appreciate it at all he said he did reverse it I don't see it yet and now it's gonna take 3 to 4 business days to put that back on my car
David A.
best in town
Steven L.
Every employee I was in contact with was very friendly and helpfull
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