Le client n'a pas laissé de commentaire.bruce M.
Customer Reviews for Elite Kreations
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jamestown, NY 14701
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 9h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOELELEAZAR G.
Nothing. They where very professional. It was a fast in and out process besides filling out paperwork of course.Henry W.
Great to deal with. Very satisfied. Will use again and recommend to family and friends.linda J.
Was the first time I rent a U-Haul and it was an easy process. Well explained. Return was easy. Will be using them again.linda J.
Great servicesthomas G.
I have used UHaul many times.. This experience was by far the worst I have ever had.. There were so many things that were TERRIBLE!! First, I ordered it to be ready at 10am.. We did not get the truck until after 330pm.. When we arrived at the pick up location the truck was there. It was on EMPTY.. They even told me better put gas in it because I wouldn't get 20 miles.. Which they did not get gas or give me a credit.. I had to put over 90,00 $ in the tank to get us where we were going. The truck they gave us had a hole in the back tire, so we had to call road side assistance to fix it. Or they told me I could go to another town 40 min away to pick up another truck using my personal vehicle, gas and time... When we finally opened the back of the truck it stunk so bad of cow/horse manure that we had to air it out for at least a half hour before we could even start loading it.. I will never use Uhaul again.. NO one tried to make it right or even apologize for the horrible service!! And I will be posting about this to anyone who will listen..Joseph B.
Great customer service !! Quick in and out with no hasslegiovanni P.
The guy is a jerk. Everything he says comes across rude. You'd think the owner who makes the most money out of this business would at least fake a customer voice. I called to ask a question about items I needed to bring with me to my appointment in 20 min and It was made to be a big deal about the truck not being there yet so I showed up late so I didn't have to wait in cold and my truck was still not ready then it had puddles of nasty bleach mop water all over the floor. Great cleaning I had to keep windows down to breath. Then they didn't have a dolly I ordered online and failed to mention it until I had to drive back and add miles which I paid for to get a different dolly. Would of been nice to know. I will never spend my money here again.mary M.
Le client n'a pas laissé de commentaire.robert G.
Le client n'a pas laissé de commentaire.Theresa R.
Le client n'a pas laissé de commentaire.amber A.
Le client n'a pas laissé de commentaire.MARTA B.
Le client n'a pas laissé de commentaire.Tiffany C.
Le client n'a pas laissé de commentaire.ronald M.
Bob is always a true professional. I have rented trucks from him 3 times and each time I directly deal with him. His staff is very friendly and attentive. I was supposed to get a truck on Fluvanna and I spoke with the woman Amanda, put my information in the computer, was accepted. When I went to get the truck she was trying to say she didn't talk to me, and then told me she didn't have a truck and didn't even try to help me. I called Bob and he was like sure come down, I can get you a truck. So he turned an unhappy consumer into a rave review. So thank you for having people like him in your company. SharonSharon P.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.Jean T.
Not a level location for loading vehicle on car transport. Felt like everyone was in a hurry. Loading the vehicle was done on a busy street. I didn't think it was a safe location.Jerome H.
Everything was great!Wilfredo C.
Le client n'a pas laissé de commentaire.DAN A.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Jeffrey A.
Le client n'a pas laissé de commentaire.ELIZABETH R.
Le client n'a pas laissé de commentaire.Alisha E.
Very well satisfied with his people I'm going satisfied.barbara T.
I never used U Haul before, so I don't have any comment,, but I will be needing another one in a couple months.sandra R.
Le client n'a pas laissé de commentaire.Sara W.
Excellent service à la clientèle. Highly recommend this location, have gone to others and this is the best by far.bethanne L.
Le client n'a pas laissé de commentaire.Douglas C.
It's hard to comment about the staff or to make a recommendation when the employee was too busy to talk with me.MARK S.
Was very happy with the services very kind and very helpfulStephanie D.
Le client n'a pas laissé de commentaire.Wayne D.
Le client n'a pas laissé de commentaire.Timothy S.
Not sure you can. You guys were amazing and went out of the way to help me 3 days in a row.brian H.
Todo esta bienbrendaliz C.
nothing really great customer service and also great time. no issues on my side.kodi P.
Nothing! Robert, the owner, was very professional and down to earth.Mike M.
All very good!sandra R.
Le client n'a pas laissé de commentaire.Jeffrey A.
More trucks availablekathiria` G.
Excellent customer service!Kristin G.
Le client n'a pas laissé de commentaire.Patrick R.
Le client n'a pas laissé de commentaire.James M.
I used the after hours turn in. The lot was small and on a slant. The request to not block off the entrance or storage areas was difficult given the other trailers and truck that were on the lot. The truck cargo compartment door got stuck open on the ceiling and I think it was because it was on a hill as it didn't do that any time before. It took me 15 minutes to get the door to close after taking pictures.Beau F.
Le client n'a pas laissé de commentaire.Samuel V.
Better parking for customer.raymond P.
Le client n'a pas laissé de commentaire.nate R.
Le client n'a pas laissé de commentaire.sarah G.
Le client n'a pas laissé de commentaire.Darlene B.
Great service!james C.
Le client n'a pas laissé de commentaire.arionna H.
Very nice and professional.mark S.
Le client n'a pas laissé de commentaire.Cynthia R.
we had to pull off and wait for roadside assistance because the 0 % oil life remaining warning came up on the dash. Very alarming considering we were traveling a lot of miles. Assistance came pretty quickly and informed us that the last maintenance was probably not updated when the oil changed... very inconvenient for us to have to sit in fear of the motor blowing or something so in the future they should make sure maintenance is updated when done. other than that very happy with the service at last minute traveling to other states... awesome!!!Nickole W.
Le client n'a pas laissé de commentaire.Brandon B.
Le client n'a pas laissé de commentaire.JAMESRICHARD H.
Le client n'a pas laissé de commentaire.Debra D.
Le client n'a pas laissé de commentaire.ellen B.
Le client n'a pas laissé de commentaire.debra D.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.AMY H.
Le client n'a pas laissé de commentaire.Mary C.
Le client n'a pas laissé de commentaire.JOSHUAT H.
Le client n'a pas laissé de commentaire.Patricia B.
This experience was an incredibly positive one. The owner and staff are friendly and accommodating. The only negative is that the location itself is not very accessible. Otherwise it is a great experience.Daryl G.
Le client n'a pas laissé de commentaire.gale M.
Le client n'a pas laissé de commentaire.debra D.
Have people know how to operate your systemsJames R.
Le client n'a pas laissé de commentaire.Jodie L.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.rory D.
The area for drop off is dark and unsafe.Louise N.
Nothing. The truck was there on time. It was clean and ready to go.timothy H.
This Uhaul Place is Excellent.Robinson M.
Love doing business with Robert Reedy. He is top notch!Brice D.
Very professional. Impressed by Covid-19 precautions by sanitizing complete truck.duane C.
This place has nothing it needs to do, that I saw! Great job guys!edward S.
Le client n'a pas laissé de commentaire.PATRICKJ R.
Le client n'a pas laissé de commentaire.Edith G.
Le client n'a pas laissé de commentaire.Jennifer Lynn S.
Le client n'a pas laissé de commentaire.Thomas M.
Not rip customers off and then lie about it.danielle H.
put the correct mileage down and show them how to use the stuff in older uhauls incouldnt get the full use cause I didnt know how to use the lights and it smelled like stale beerjacqueline F.
Le client n'a pas laissé de commentaire.doug F.
Refund balance of deposit as fast as you took it out!nathan K.
Just not sure a 30 dollar truck plus deposit total 7995 went to 106 plus change when i brought it back with proper amount of gas and made sure nothing was messed with and yes we figure 30 miles bug just not getting it ???Brigitte L.
Le client n'a pas laissé de commentaire.Alan A.
Wasnt given the truck I asked for and wasnt allowed to re rent it so couldn't finish movingfred B.
Le client n'a pas laissé de commentaire.Floyd C.
Le client n'a pas laissé de commentaire.Daniel O.
Initially I attempted to rent the trailer at U-Haul.com. I was told that the trailer I wanted to rent was not available locally. I was given alternate locations to rent. The locations listed were hundreds of miles away and some were outside the United States. I then drove to Elite Creations U-Haul in Jamestown NY where they had two of the trailers I wanted in inventory and rented one.Paul J.
Le client n'a pas laissé de commentaire.Linda C.
As usual Elite Creations is right on point! So easy working with staff. They are friendly and aim to please! Merci.Matthew T.
Le client n'a pas laissé de commentaire.james C.
Le client n'a pas laissé de commentaire.Judith K.
The owners were friendly, quick, and prompt. This is the second time we used them to help our daughter move and it's been smooth both times. Je les recommanderais sans hésiter.Lisa R.
Le client n'a pas laissé de commentaire.Scott T.
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