Convenient location. Quick service. Equipment was in excellent condition. I am a happy customer. Will use this location again.Thomas P.
Customer Reviews for Englemans Texaco
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lexington, VA 24450
(Off I-81 just passed tractor supply on the left)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 5h30 pm
- Sam : 7h30 am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Joseph R.
Would definitely recommend this location. Had what I needed when I needed it. Owner very helpful.Peter M.
Le client n'a pas laissé de commentaire.donald E.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.Jonathan S.
Le client n'a pas laissé de commentaire.Sally R.
Le client n'a pas laissé de commentaire.MAURICE B.
Had sand in bed of truck Englemans was spraying out when arrived wasn't able to remove all the sand .Devin N.
Le client n'a pas laissé de commentaire.DAVID P.
Nothing. My experience went better than I ever expected. The pick up process went smooth and the people were friendly and helpful.John S.
Le client n'a pas laissé de commentaire.VINCENTWILLIAM P P.
Le client n'a pas laissé de commentaire.IVANKA D.
Le client n'a pas laissé de commentaire.Donna S.
Le client n'a pas laissé de commentaire.Vincent P.
Le client n'a pas laissé de commentaire.Patricia T.
The staff at Engleman's is top notch. Can't say the same for the staff at your location on Brainard RD in Hartford CT where I rented last week. They were inattentive and borderline rude. They also charged me for 2 packs of furniture pads (10 total) but received a total of 2 pads.PETER B.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Jonathan S.
Le client n'a pas laissé de commentaire.Mary L.
Le client n'a pas laissé de commentaire.James J.
If you are going to charge for insurance, please inform the customer BEFORE they bring the vehicle back to get their bill. This is not a good way to inflate your business profits. My State Farm covers me no matter what vehicle I am in. So probably will not go back.gregory F.
Le client n'a pas laissé de commentaire.Ross W.
The staff are very friendly. I would recommend this location to anyone!Michael H.
Very nice folks and extremely accommodating!Joe H.
I selected "Yes" for "was the equipment clean and well maintained?" because the trailer was in good working order. I did have to sweep out the trailer though, as the previous user probably hauled construction debris or something in it. The personnel at this location were friendly and got me hooked up and checked out quickly. The trailer rode very smoothly and I was never concerned about its' stability.Christian U.
He made it so easy, I was there 10 minutes tops, and on the road.Thomas W.
The owner runs a top notch facility and is very friendly and helpful!Anthony W.
I purchased 2 Queen Sized Mattress covers that were not available at this pickup location, and thus would like to receive a refund for those 2 items since they were not available.Daniel A.
The place is not clean and inviting for customer service. The price was much higher than what I agreed and paid online.Mohammed R.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.Michael P.
Quick, easy pickup and returnE. K.
Originally requested a 20 foot truck, ended up with a 15. My family and I were moving our entire home and the smaller truck wasn't going to work. They did offer an additional smaller trailer but that would not work, as we were towing a vehicle. We also requested an auto transport; however, the official request was not made and I was told to call a bigger dealership 2 1/2 hours away if they were not able to get one by the day I needed it. In all, I ended up with a smaller truck, and had to drive 1 1/2 hours round trip to get an auto transport from another dealer. In all, I ended up paying ~100 $in additional mileage fees. I realize they've been in business for over 45 years, but you wouldn't know it. They need to hire a consultant that can come in and clean that place up and get it organized. Given the option I would gladly go anywhere else but this Lexington location.Jason M.
The location was not well organized. The location had no representative on a Saturday at 1:30 in the afternoon.Richard W.
The place is very run down and not well keptErroll W.
The owner of this pickup location is very helpful and incredibly friendly. He is one of the nicest small business owners I have ever met.Carrie R.
The air conditioning was broken and we had to ride in 90 % heat for 4 1/2 hours!Sandra G.
Le client n'a pas laissé de commentaire.Susan C.
Le client n'a pas laissé de commentaire.Bill M.
Le client n'a pas laissé de commentaire.ANN C.
Garbage overflowing, return location closed.James B.
Easy transaction. Will do business with this location again.LLOYD F.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Rodney P.
This is the best u-haul rental experience I have ever had. Engleman's was great!Lisa D.
Le client n'a pas laissé de commentaire.Brandon R.
No one was there to assist. But it ended up being alright.Noah K.
Truck cab was disgustingly dirty. Interesting that your survey doesn't want to know how the company did as a whole.David L.
Your online reservation system is not so great. When I wanted to check on my reservation was on hold on 1-800 number for over 30 minutes and hung up. Called this location directly and they totally saved my rear. Polite, helpful and friendly - A+Michele G.
Le client n'a pas laissé de commentaire.Irene R.
Le client n'a pas laissé de commentaire.MONTY M.
Le client n'a pas laissé de commentaire.Clay R.
This was NOT our contracted location but when we arrived at the original location they told us to go to this new place! Soooo frustrating and no call or email telling us this was going to happen. Actually the conformation pick up email came in 24 hours AFTER we picked up the truck but still had the original location listed, not the one where we had to pick up the truckBrian V.
Le client n'a pas laissé de commentaire.Francis C.
This was the THIRD pick up location!!!! It was also over an hour away from the original location. This is pitiful We had reservations, a confirmation and payment in hand and the second location SOLD THE TRAILER BEFORE WE GOT THERE!!! They did adjust the price of the rental but the fact still remains, not convenient and had additional time and gas to get trailer.david E.
It's a franchise location, but the two store operators saw me pull up and didn't even bother to ask if I needed help unhitching trailer. I'm glad the app helped me drop off as the human wasn't useful.John C.
Le client n'a pas laissé de commentaire.Derrick H.
More after hours lighting neededJOSHUAEVAN H.
nice and helpful would always use this locationAmanda N.
not happy about the 3 day hold of my money. was moving and needed that 75 dollars for storage but uhaul held 150 for daysMICHAEL D.
The attendant happily disconnected the trailer from the car and got it put where they wanted it, but they weren't gentle with the equipment at all. And the location itself just looked like a gas station.Sydney R.
Fast, easy pick up of van. Van was clean and ready to go at scheduled time. Rates for in town move were fair. Made move much easier on us.Michael D.
Friendly service and knowledgeable advice regarding safe towingKEVINGEORGE K.
Le client n'a pas laissé de commentaire.Dean K.
Le client n'a pas laissé de commentaire.Gene L.
Very pleasant and efficient manner. Within minutes processed out trailer off and on my way up. But I always go back to him when I'm in that area.Michael H.
Le client n'a pas laissé de commentaire.Lucy Paige N.
Le client n'a pas laissé de commentaire.isaac J.
Le client n'a pas laissé de commentaire.Jerry L.
I've rented several times from Englemans. It's always quick, convenient and easy.Beau D.
Owner was very friendly Site could use cleanup and organizationCarol L.
Le client n'a pas laissé de commentaire.Mitchell S.
Le client n'a pas laissé de commentaire.FERENC K.
store was helpful, efficient, and timely. Didn't take long to complete rental process. Completing paper work on line helped speed up the check out process.Robert C.
Well my experience was horrible. After reserving a much smaller truck. I arrive at the location Clarks Muffler only to find it closed. You would think they would have a better system in place to know when one of their locations is open or not. It was very disappointing to drive 30 mins to find the place closed. So I call customer service and the try to make it right by sending to another location. I get there and they are clueless and have no internet. So I have to call customer service again to try to figure it out. And take a much bigger truck at price for the smaller one. But very dissatisfied.Gwenette B.
Le client n'a pas laissé de commentaire.Glenn J.
They weren't there the several times I wentKeith M.
Been renting there for years , great everytimeAudrey K.
Excellent service, I would highly recommend.Jack P.
The gas station looked quite antiquated and very messy. Not an inviting atmosphere.STEPHEN B.
Le client n'a pas laissé de commentaire.William J.
Le client n'a pas laissé de commentaire.MICHAELJAMES S.
Le client n'a pas laissé de commentaire.Patricia B.
Le client n'a pas laissé de commentaire.MARY A.
According to the guy at the turn-in place they overcharged me for the plug adaptorjim S.
Le client n'a pas laissé de commentaire.Aaron M.
Can't say enough good things about these guysWill T.
Le client n'a pas laissé de commentaire.william Y.
Le client n'a pas laissé de commentaire.Theo S.
Super friendly folks who were very accommodating. Would definitely use again!Anne W.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.thomas B.
Le client n'a pas laissé de commentaire.Melissa B.
Le client n'a pas laissé de commentaire.Stephen L.
Use these guys all the timeWill T.
Englemans is great. UHaul calling to check if I've picked up or dropped off, claiming it's late when it's not, communication needs improvement. I can't help the fact that location was closed when we dropped the trailer off.TERRI T.
Equipment is well maintained. Van was completely clean upon pick up. Dealer was friendly and efficient. I appreciate the online registration. In my experience, Mr. Engleman is a great representative for U Haul organization. This has been a great experience. Hope to use this franchise again in the future.John H.
Le client n'a pas laissé de commentaire.Tamala N.