They where very rude when I went to pick it up and I couldn't pick it up with the app because they don't have the keys outside told me he couldn't take my card when I resved it online
Darrell S.
Englemans Texaco
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Lexington, VA 24450
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Asking any customer to drive 45 minutes to drop off is unacceptable. The fact that one location is not accepting rentals is “not accepting rentals†that should have been disclosed at the booking. However, it was not. If they needed us to park it somewhere in the same ZIP CODE. we wouldn't have had an issue. But to ask us to drive 45 minutes aways is rude and un professional. It is UHaul's job to move and adjust their lots for their customers and they failed. The customer service agents weren't helpful and was rude. Then offering to compensate us. Why not spend that money that you employ your employees with and have them move your equipment. When I called saying the contract we signed to be dropped off I was told that this was not a contract and only a “suggestionâ€. When I pay money to use a service, once money is transacted that is a contract. UHaul breached said contract and because we didn't want to be charged we had to comply. However, let it be known. That this was unacceptable - and I will be sure to share our experiences.
Aaron K.Great experience. Quick. Easy. Friendly service.
Erica S.Quick turnaround, spotless truck, very convenient location
E. K.Great business and friendly staff
Joey K.