Friendly service and knowledgeable advice regarding safe towing
KEVINGEORGE K.
Trailer Rental & Towing in Lexington, VA at Englemans Texaco
(Concessionnaire U-Haul dans le voisinage)
622 N Lee Hwy
Lexington,
VA
24450
(Off I-81 just passed tractor supply on the left)
(Off I-81 just passed tractor supply on the left)
Services dans cet établissement :
Pour nous contacter
622 N Lee HwyLexington, VA 24450
(Off I-81 just passed tractor supply on the left)
Services dans cet établissement :
Heures
- Lun au ven : 7h30 am à 5h30 pm
- Sam : 7h30 am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lexington, VA 24450
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Very pleasant and efficient manner. Within minutes processed out trailer off and on my way up. But I always go back to him when I'm in that area.
Michael H.- Rating:
- 5.0
I've rented several times from Englemans. It's always quick, convenient and easy.
Beau D.- Rating:
- 2.0
Owner was very friendly Site could use cleanup and organization
Carol L.- Rating:
- 5.0
store was helpful, efficient, and timely. Didn't take long to complete rental process. Completing paper work on line helped speed up the check out process.
Robert C.- Rating:
- 3.0
Well my experience was horrible. After reserving a much smaller truck. I arrive at the location Clarks Muffler only to find it closed. You would think they would have a better system in place to know when one of their locations is open or not. It was very disappointing to drive 30 mins to find the place closed. So I call customer service and the try to make it right by sending to another location. I get there and they are clueless and have no internet. So I have to call customer service again to try to figure it out. And take a much bigger truck at price for the smaller one. But very dissatisfied.
Gwenette B.- Rating:
- 1.0
They weren't there the several times I went
Keith M.- Rating:
- 4.0
Been renting there for years , great everytime
Audrey K.- Rating:
- 5.0
Excellent service, I would highly recommend.
Jack P.- Rating:
- 3.0
The gas station looked quite antiquated and very messy. Not an inviting atmosphere.
STEPHEN B.- Rating:
- 4.0
According to the guy at the turn-in place they overcharged me for the plug adaptor
jim S.- Rating:
- 5.0
Can't say enough good things about these guys
Will T.- Rating:
- 5.0
Super friendly folks who were very accommodating. Would definitely use again!
Anne W.- Rating:
- 5.0
Use these guys all the time
Will T.- Rating:
- 5.0
Englemans is great. UHaul calling to check if I've picked up or dropped off, claiming it's late when it's not, communication needs improvement. I can't help the fact that location was closed when we dropped the trailer off.
TERRI T.- Rating:
- 5.0
Equipment is well maintained. Van was completely clean upon pick up. Dealer was friendly and efficient. I appreciate the online registration. In my experience, Mr. Engleman is a great representative for U Haul organization. This has been a great experience. Hope to use this franchise again in the future.
John H.- Rating:
- 5.0
Apparently a fuse must have been blown because after we picked it up we realized none of the cell phone charger connections worked. This was an inconvenience as we had t drive it cross country that way.
Jessie K.- Rating:
- 5.0
The owner was great to work with, answered my questions, no hassle!
roger B.- Rating:
- 5.0
When I called the 800 number to reserve the tow dolly the lady I talked to was rude. I had to ask her three times how it works and all she kept asking for is my credit card. I explained to her that I needed to know where the unit was and she hissed at me. Very unprofessional and poor customer service. She finally answered my question at the end. When I'm dealing with vehicle issues and under all kinds of pressures the last thing I need to deal with is a unprofessional rude lady.
ANDREW P.- Rating:
- 5.0
Best uhaul place !! So so helpful when I realized our truck was too small .
nancy T.- Rating:
- 5.0
Truck was in good shape and the service was excellent. I am sure there are ways to improve the experience but I cannot think of anything at the moment.
Kirk M.- Rating:
- 5.0
Very nice staff ... Very accommodating ... Great customer service
Steve M.- Rating:
- 5.0
Everything was great.
Patricia I.- Rating:
- 3.0
Mobile pick up did not work. Location was closed. Tried to call Richmond for assistance, but spent 7 minute on hold before they turned the phones off for the day/disconnected my call. Had to drive 45 miles to my destination without the truck and drive back to pick up the truck the next morning.
Stephanie C.- Rating:
- 1.0
Uhaul should ensure locations keep actual inventory up to date. This location didn't have a 20ft truck as was requested, ordered, and confirmed via phone call one week prior with Uhaul. When arriving for pick up, only option was a 15ft, but the location couldn't give us a discount on mileage (as multiple trips would need to be made in a much smaller truck than anticipated), and suggested we call Uhaul directly to sort it out because they couldn't change mileage rates. We did and came back about an hour later per Uhaul's instructions/change to the appointment time only to be told that all the 15ft trucks had been rented. We protested as we had only been gone an hour (half of which was spent on hold waiting for Uhaul to pick up) and could easily see at least two 15ft trucks sitting in the parking lot outside. The individual we worked with very rudely said that we had left and it was basically our fault for not taking what they had when we could. But, they told us to call Uhaul to sort out the pricing/rates! After getting on the phone with a Uhaul representative again about this new issue, Uhaul corporate made a call to the location directly, and suddenly they came back out very friendly and said they had a 15ft truck available after all. We needed the truck and couldn't get anything else from another location close by (we asked Uhaul while on the phone), so we took the 15ft they had. But, overall very poor customer service and extremely rude. Lastly, no one was wearing a mask or practicing any type of social distancing.
Adam F.