Le client n'a pas laissé de commentaire.Debashis B.
Customer Reviews for Everett Supply & True Value Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Wow, what an amazing experience! The owner of the store was friendly, extremely helpful, and had a number of suggestions to make my move easier. I'm definitely using this location again.Matthew L.
the u haul costumer service was great when they called me to confirm my check out .AARON A.
Racist personal 🛑🛑🛑Albert C.
Le client n'a pas laissé de commentaire.Anthony F.
I made a new friend there. I am from out of town and do not know my way around. He called his wife not once but twice to get directions. If I need another rental , I will go out of my way to come see him. Everett Supply and True value. Great guy. 10/10julio H.
Al promptly greeted me warmly when I arrived at Everett Supply & True Value Hardware. The check-in and verification process for my moving equipment and truck was simple and quick. Al patiently assisted me with return instructions, and made sure that I was satisfied with the truck and that I felt comfortable in the drivers seat. The truck was clean and in excellent condition, I felt very safe! Thank you very much Al, it was a pleasure working with you and I enjoyed talking to you!Tamar B.
Al was awesome great guy! Also has anything you need at his store and loves to help!!! Will definitely be goin backeddie N.
Le client n'a pas laissé de commentaire.Lori R.
Service was perfect, keep it upLuis M.
I will be renting from this location in the future, the owner of the store has excellent customer service and the store is organized, and clean. Finding Parking for my vehicle was difficult, I recommend letting a future customer know to have someone else drop them off or to let them know there isn't parking available for their vehicle in advance, there is only street parking and it's a busy Main Street. Otherwise, I recommend this location.Judy L.
You guys are amazing, thanks for making everything easy and simpleGaspar L.
This is the best uHaul rental place in the city! The owner takes care of you like your family. I will never rent from anywhere else in Boston.Timothy V.
Friendly and efficientKerley D.
Alfred was so lovely! Very easy to rent the cargo van, and it was in great condition -- appreciated the back up camera!Myrita C.
Store owner Al was very helpful; not five stars only because location makes pickup and return of a 15' truck a tricky propositionKevin R.
Le client n'a pas laissé de commentaire.Katherine B.
Le client n'a pas laissé de commentaire.Antonio L.
Gentlemen was a pleasure to deal with Will recommend and repeat using with this location in the future.charlie L.
Cars were blocking the gate to drop off the truck when I returnedJason M.
Le client n'a pas laissé de commentaire.ROBERTO M.
Fantastic customer service and great workersVanessa W.
Le client n'a pas laissé de commentaire.Alison R.
Le client n'a pas laissé de commentaire.Octavie A L Nath M.
Le client n'a pas laissé de commentaire.abibat A.
Al was the best! So sweet and runs a fantastic business. The vehicle I rented was brand new and well maintained and even backed it out for us. Overall a great guy and will be back in the future.Elizabeth D.
No commentsThupten G.
Le client n'a pas laissé de commentaire.Ipek T.
Everything was great, fast & easy.Ian C.
Le client n'a pas laissé de commentaire.Rodger V.
Customer service was excellent, price was excellent and van was super clean and new. Great experienceOrlando M.
The gentleman went out of his way to help me, and even stayed open a few minutes past closing to accommodate my rental. Highly recommend this location!Mark M.
Le client n'a pas laissé de commentaire.Gerald A.
Good customer serviceahmad A.
Good customer serviceMadhav R.
Si friendly and the owner Alfred explain every detailSandra B.
Le client n'a pas laissé de commentaire.Mulatu W.
Le client n'a pas laissé de commentaire.Patrick R.
Thank you Me alfredo.great service.Yassine K.
Le client n'a pas laissé de commentaire.Tom L.
This location is great and the owner/manager made renting a uhaul from him easy and pleasant. He is a wonderful guy that made a stressful move so much easier. I will always go here for my uhauls. I will also come to the the hardware store as well for items I may need for the house and store I bought. Thank you so much for making my experience great.lauren D.
Le client n'a pas laissé de commentaire.Jackie R.
Le client n'a pas laissé de commentaire.SEAN W.
Can't thank Al enough! I booked online and there was a lot of uncertainty whether or not a truck would become available for my booking. After making a few calls to Al, he went to bat for me and pulled enough strings to ensure that he'd get me a truck. His efforts literally made it possible for an extremely busy month of my life to go very smoothly. Eternally grateful for everything Al did I'd 100 % recommend this uhaul location. Great experienceRhys P.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.Davide B.
I had originally booked my UHaul through the Somerville UHaul location but was forced to change the reservation to this location. It was more difficult to get to and resulted in a higher milage than anticipated. It was difficult to maneuver the truck out of the parking lot because the exit is on a very narrow residential street.Will C.
the truck was dirty and on low fuel and the right hand mirror did not stay in place. Any bump made the mirror move, making it dangerous to drive without a passengerDaniel S.
Le client n'a pas laissé de commentaire.David D.
The website let us book a self/mobile pick up at 8am but the owner keeps the keys inside and he doesn't open until 9am. It would be helpful if we could complete the entire pick up through self service. Also, it's very confusing to figure out how to get to the parking area bc it's on a one street and inaccessible from the main road. Also the owner (Alfred L) was rude - he told us to wait outside until he helped the next customer. Two other customers went in and he began helping them until I went back in and requested to be served. He asked my my last name and I got the feeling he did not want to rent to me as I am an Asian female. He honestly came off as racist and sexist. I will never rent here again.Emily C.
Le client n'a pas laissé de commentaire.KETEMA D.
Le client n'a pas laissé de commentaire.Haymanot T.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Paul D.
The building owner, Al, was very helpful and friendly! He made the rental process quick and easy. The online â€œchatâ€ with U-Haul was very difficult and confusing.DEBRA B.
Al was great! Don't improve a thing!India K.
Le client n'a pas laissé de commentaire.Luiz M.
Le client n'a pas laissé de commentaire.Timothy F.
Very easy and great service at pick up location. ThanksBrian C.
Le client n'a pas laissé de commentaire.Natasha P.
Le client n'a pas laissé de commentaire.Luiz S.
Give the receipt to the client because i didn't even got q receiptkatherine E.
This location was closed when I went to drop off. It was a bit tight to get in the parking lot.NATALIA C.
Le client n'a pas laissé de commentaire.Janet B.
Service was superb, with no glitches. The person who did the papework at True Value, I think his name was Freddo, was very kind and helpful.Gerardo L.
I was very happy with the communication , just a little confused with the $400 invoice but when I called they ackowledged the mistake and assured me the problem would be fixed. Overall it was very simple, and easy to rent out the truck.Hilda P.
At this location not a thing! Al was extremely informative and helpful. And he explained all the aspects of the rental, this was the first time I ever rented a U-Haul truck. Thanks ! A very easy experience!mary A.
Le client n'a pas laissé de commentaire.simone A.
It's just worrysum parking in back of a business and no way out except the way in if something was to happen.KIMBERLY M.
the service is excellent in this location !!! And Mr. Fredo gives excellent customer serviceEdison Arturo M.
Le client n'a pas laissé de commentaire.Akayla B.
Al was great to work with, very informative and eager to assist to ensure I had the unit that was best fit for our needs.Mark C.
Le client n'a pas laissé de commentaire.thais M.
great value and equiment. Vender was nice and explained everything I needed to know.Robert L.
Everything Was Amazing! Customer Service Was Great! Definitely Will Go There Again & Recommend Someone.Tatiana F.
Le client n'a pas laissé de commentaire.Emanuel L.
Al Lattanzi was a gentleman and a scholar. The van we rented was very clean and in perfect conditions. We will definitely recommend this place to family and friends.Efrain L.
The app doesn't work, I waited more than 30 min to be allowed access to the truck because of the poor application interface and couldn't return the truck easily also because of the app. The guy from the store was very helpful and thanks to him I could actually make the tripJonathan C.
great experience, helped us with all our needs.Alyssa S.
The owner of True Hardware/UHaul was extremely helpful and accommodating. He was pleasant and answered any and all questions I had. His assistance was greatly appreciated. I would highly recommend this location in the future, and plan to myself! I wouldn't change a thing! Excellent customer serviceAnnemarie C.
Open on time!Yvette J.
The place I went to should not be allowed to have U-Haul trucks the streets are way to narrow and they have parking on both sides of the street making it almost impossible to fit a uhaul in and out. I would be surprised if there not more problems happen with this locationJoseph S.
There was no parking and the 4 hours I was gone some one swiped the back passages side of my car. I want the information of the driver. I want that location to contact me with information so I can go through my insurance company ASAPKaleena S.
Le client n'a pas laissé de commentaire.carlos F.
Very friendly , excellent serviceBob P.
The owner was very courteous and professional - understood exactly what I needed in terms of truck size, and made the entire process very easy and comfortable - especially in these crazy times with the Covid. I highly recommend the location as well as they're adjacent to Boston as well.James M.
This U-Haul location was great! I had a really easy pickup.Ezequiel S.
This has been one of the best customer service experiences I have ever had. This team was helpful and made sure that I knew what was going on at all times. They called me to make sure I knew the time and place of pick up and to make sure I had everything I needed while having the best experience. Al Senior was kind, thoughtful, and made me feel like I was apart of the family. Thank you so much for making my move less stressful.CHELSEA B.
Al and his son were absolutely phenomenal! I was running late past their hours of operations where Al stayed a little afterwards to ensure we got the proper service. He is very personable and super sweet he made sure we felt welcomed! The uhaul was clean and worked perfectly!KAYLA B.
Le client n'a pas laissé de commentaire.carolyn L.
No room to park and no suppliesdonald M.
Le client n'a pas laissé de commentaire.debra H.
Le client n'a pas laissé de commentaire.Jorge M.
Le client n'a pas laissé de commentaire.laura F.
Excellent customer service and equipment. Fortement recommandé!Darlene P.
Alfredo was very kind to wait for me. I was running late, and the store was supposed to be closed. He waited for me to come. Merci.Shirin K.
Le client n'a pas laissé de commentaire.Loraine I.
Le client n'a pas laissé de commentaire.Matthieu N.
Al Lattanzi went out of his way to keep me informed and connected through the whole process. His personal customer service by calling direct was outstanding. You certainly do not feel like just a number. I recommend Al show many of the other Uhaul locations on how to conduct business because he does it the right way. Thanks Al!daniel V.
Very good!!!Sebastiao T.