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Robert Herrington
Customer Reviews for Executive Climate Control Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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To get better some windows handle mind was broke and I didn't have a rear view mirror I feel like ever haul need a dolly including with a truck and no extra charge
Lydia Hudson🌟
Tywanda LeeEverything was wonderful. Very nice to get a newer van.
Pamelynski WilliamsThe app doesn't work. It took 45 minutes to get the equipment. I paid for a utility dolly yet there was not one in the vehicle. Returning it was also a pain in the dick as again the freaking app doesn't work.
Kourtney SimsBest location within 100 miles
robby MCDONALDTrucks were available and they were more than accommodating. Salute to this location.
KION COLEMANThey charge you without telling you what they are charging you for! Then they leave out important details that will cost you more money!!! COMMUNICATION IS HORRIBLE!!
Carlos ProfitGreat service
Danny GuevaraNothing everything was great and the service I got was great too thanks so very much
Mary NormanI have no recommendations. The staff were professional, friendly, & accommodating. The trailer was exactly what I needed and worked perfectly.
James HoustonThey were very patient with us
jacquline johnsonTHE LADYS THAT HELPED ME WERE SO WONDERFUL, they went out of there way to make sure I got the right trailer, and helped with connecting and disconnecting the trailer .THANK U SO MUCH
William OxleyThe truck needed to be maintenanced. It made an extremely loud screetching noise while driving the steering was also not straight (aligned). I was a little afraid that it was not safe to drive
Rakeida BrothersNeed appliance dolly. Great customer service.
Mary CarrollNothing. Service was great
Shawn JohnsonExtremely helpful customer service. Only complaint is I was told that I would have a truck with Cruise control and in fact, the truck I rented did not have cruise control.
Steven ScaliaIt was All Good and right on time!!!
jerry rossSuper friendly very nice genuine people :)
shelora evansOutstanding service and availability...
James RichardsonVery polite and professional
Sharon JamesVery nice and respectful told them what and how I received the truck
Scott BaumanExcellent customer service, very friendly, made my move easy!
Lindsey WilkersonThe sale person there was so helpful and kind and really attentive to her customers. I watched her with other customers and she seemed to have a love for people. She deserves recognition for her kindness. Great job
carolyn hubbardNo refund was giving got charged to much
corey williamsYour trailer needs a jack on it.
Mitchell JonesUHAUL Company over charged me and ripped me off! I will be contacting BBB!
keisha hallNothing everyone was nice and friendly.
michael GuiterrezThe quality of customer service at the Monroe, LA pick up site was superb. Amy, the office staff worker, went above and beyond to make every necessary accommodation for our needs. I would highly recommend this location, and Amy!!!
evon peetExcellent experience. Will definitely use them again !
ROGER FULLERTruck need work and it was a little dirty when I got it
Lydia HudsonThis uhaul facility is my go to. The owner is always nice and courtesies. They make the transaction effortless and I tell all my clients and friends this is a A+
Marlo MooreRien
Lasonya DeanYou will love them
Shaquita DanielNothing! Great Service
Shenterius YoungThanks for great customer service
shonta mcgrawEverything was great, Thank you 😊
Ermadeen FrostTruck=TM 3012R Head lights= drivers side low beam is weak. Passenger side low beam is ultra bright TPMS censor wasn't synced to the truck front left steer tire Steering wheel is of by 15degrees slanted to the left to steer straight , Truck needs a front end alignment...along with the steering boxes needs to be reset for the steering wheel to be straight when driving .. There is a searbelt warning icon on the left side of the dash.. no cruise control at all... Tow haul mode light stays on the right side of the dash gauges... Truck returned to uhaul at 208pm 9/24/23
paul davisThe truck was well worn not any reflection on the dealer but on uhaul. The truck had 120k miles on it but as I have noticed uhaul is keeping trucks way too long. This year I have used uhaul a number of times and found each truck needing replacement or repair. I appreciate uhaul features and understand pushing for profit but seems it would be possible to provide a little better rigs.
Larry MitchellJust keep doing what you are doing. Been friendly.
Donald DayThe staff was curious and knowledgeable of the equipment They took the time to answer all questions and made a wonderful experience
David BolandEverything was great! Very friendly staff! Great job ladies keep up the good work!
Rachael FunderburgNever saw anyone.
Jeffrey WhiteCustomer service is great at this location
brenda allenThe overall experience was great. The representative was pleasant and knowledgeable.
lindoln powellI am a disabled veteran and I wasn’t told I was going to be charged extra fees at drop off , that was very unfortunate and sad
Winzell RobinsonAmy was very professional and accommodating. Our agency appreciates all the help and understanding.
NEDHSA BusinessNothing, been using company and same location for years
zaquanya hardwellPerfect Customer Service
Ulonda HolmanMs. Amy is the GREATEST. She was responsive to every question. I will always rent from this U'Haul Vendor
Bernandette MclaurenThere was a mix up in info for my storage. The unit that was booked over the phone by someone else was not available for me, but the attendant went above and beyond normal assistance to help me. She cleaned out a bigger room so that I was able to get everything off of the truck and return it in time to avoid further fees. I truly appreciated her dedication !!
Lucinda Gallaher | Expérience généraleVery happy with them. Friendly as all get out LOL.
Greg Skipper | Expérience généraleThe only problem we had was the U hauls we're always in the way when backing up to the door , but the staff was there to make room other than that our experience was great will highly recomend your units.
Raymond JONES | Expérience généraleSuper nice owner
Holly Rhymes | Expérience généraleIf u remove your things before your due date and don’t inform them even if you call the next day they will charge you that month and will resale the storage you paid for
Shumekia Washington | Expérience généraleNice place to use and it's clean! Plenty of doilies and carts and 24 hr service!
david scott | Expérience généraleThis is the best storage company ever. The two ladies that work the office were super nice and very polite.
michellene jones | Expérience généraleI opened 6 boxes of my things I have feces from a rodents. I have throw away everything in those boxes. I will never rent nor will I suggest the inside storage.
Chandra Smith | Expérience généraleGreat service
Privacy Request | Premières impressionsGreat customer service, very helpful and knowledgeable
Privacy Request | Premières impressionsI actually used their non climate controlled Economy self storage . The people here are customer service all- stars!! Amazing customer service at both locations!!!!!!
Privacy Request | Premières impressionsHelpful staff, clean facility.
Privacy Request | Premières impressionsThe owner made sure to guide me into the location being that I was from out of town. An employee even helped me move my items into the storage room. Nice and clean. Highly recommend!
Privacy Request | Premières impressions