Get your stuff in order.Jesse S.
Moving Truck Rental in Monroe, LA at Executive Climate Control Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Monroe, LA 71201
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 3h30 pm
- Sam : 8h am à 3h pm
- Dim : 8h am à 12h pm
Heures d'ouverture spéciales
- 6/26/2021: 8h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Monroe, LA 71201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Debbie was quite helpful and pleasant.Jihad A.
As an older person who is not so tech savvy, I had difficulty returning my vehicle after hours. The process was above my level of proficiency.VERONICA L.
The check in app makes you startnov3rClinton C.
Everything was great ðŸ‘ðŸ½CONSTANCE W.
Answer the phone when the customer calls instead of having to wait for such a long time. provide appliance dolly and furniture dolly requested instead of telling him we haven't had any for a while. make sure truck is full of fuel at pick up.Chris P.
I was not able to pick up truck due to reservations made person to person after store hours!! I am not happy about wasting my time.Miesha W.
Contact renters if equipment reserved is unavailable. Not having a dolly was inconvenient. Also check the entire property to make sure a drop off was done. I had to call back and confirm that I did, in fact, drop off the trailer.Babin G.
I ordered a 20 foot truck. I ended up with a 15 foot. I ordered it in one city and had to pick it up in another, of course at 99 cents per mile. I was not shown the electronic version of my gas beforehand, only after when I had to pay for three gallons. If I would have been shown this before I would have gased it up MORE myself. Instead I was only told that it was between one fourth and half tank full, which is how I returned if AFTER I had gased it up myself before turning it in. When I called to see if there was a 20 foot available I was told by the electronic phone system my wait would be between FORTY AND FIFTY MINUTES!!!! The staff at the pickup location were rude, and I had to make THREE TRIPS by getting a 15 foot, of course again at 99 cents per mile. When I originally called to confirm my online reservation (because I got kicked out of the system) I was told someone would call me to confirm, which NEVER HAPPENED. Then to add to all this messy, unorganized confusion I got an email saying MY RESERVATION HAD BEEN CANCELLED!!! Honestly, I don't know how my service and experience could have been worse. Oh, yes, I do. I could have been the people trying to pick their UHaul up after hours who weren't given an access code to the key box. Honestly, UHaul, you used to be a great and efficient company. What the heck happened?!?!?! Such a disappointment.Leah T.
Need to improve the online reservation of trucks to actually work. Reserved a truck online 3 weeks in advance and they didn't have one for meJohn W.
If you fire the woman that works here, this place would be great. She sits at her desk and yells at people that aren't wearing masks. And she's not wearing a mask herself. HypocriteJesse C.
You can improve your reservation system. I originally ordered a 6x12 enclosed trailer from Hi-lo auto sales in West Monroe on 05/20. When I arrived today 05/29 I was advised that there was not a trailer assigned for me, like it was no big deal. I travelled over 100 miles to move my daughter and now I had no trailer. They did give me a number to call. The woman who answered after 20 minutes was uncaring and kept saying she was in Oklahoma and not in Louisiana. I don't care where you are, help your customers who you have already messed over. Closest trailer was 60 miles away. I made a reservation over a week out and now am told I have to drive another 60 miles there and 60 miles back to get a trailer I was promised would be ready. Btw, where is my $50 from the guarantee it would be there? I finally had to find a smaller open trailer which made me take 2 trips, at 100 miles each way and just got done at 11:20 at night when I started this chore at 8am this morning. Uhaul has some serious issues with reservations. I feel I should be compensated with the new rental taken care of due to hassle I was out through unnecessarily. And I still want my $50 guaranteed compensation. Executive climate was friendly and helpfu, but high-low was a 0.Eric F.
Contract was canceled since they were busy came back later. Luckily they still had the trailer. I had rented a furniture dolly which they did not have. Blamed it on distributing center in Shreveport. Need to have equipment a customer ordered.Quincy D.
Nothing, you did a great job.Kenneth L.
This location helped us in a tight situation. I really appreciate the help and professionalism shown. I can't remember the lady's name, but I commend her customer service. To U Haul online: useless. To the in person service at Executive: Excellent! Thank You! DJDeborah J.
The on-site agent,Debbie,was very polite and helpful and everything went smoothly. I highly recommend this location and will use them again in the future!!Charlotte P.
Office clerk was extremely friendly,nice,and helpful. She was prepared for my pickup, I was out in and out in less than 5 minutes and that was without me checking in online.shaconya T.
Have the truck in the location that it was reserved for , not thirty miles away.Michael B.
They was really nice peopleKayetta B.
The representative was very professional, nice, I couldn't ask for.a better representative. Need more people like her.Debbie S.
We were told at tye rental office we had 40 miles before we would be charged milage. We drove 38 miles and was charged 38 dollars. If we had not been told in the office that we had 40 miles we would not have questioned the charge. As it is we will not be using Uhaul again. There are many other options.James S.
Make sure all materials that are requested are in one location.CORDELL B.
Have a human available. There was nobody there when I retired at 2pm. My truck wasn't due until 4pm and I was charged for late turn in Bc nobody was there to witness my return.Jeffrey M.