Évaluations des clients Experienced Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Experienced Automotive

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Shaughn T. le

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Be upfront about the ACTUAL cost instead of advertising $19.95 then charging $62 and then without even saying a word when I was handed the keys my credit card was charged $120. Then how about when the truck gets dropped off you don’t take another $91 for no reason. Don’t advertise $19.95 when the actual price fir 24 hours with a 10’ is closer to $300!!!

jason P. le

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The location and vendor is a 10 out 5 stars. The Uhaul app for android does not work to electronically check in or out. It simply wont load anything when I click the links. Using the Uhaul website works fine to check in/out, thank goodness.

michele N. le

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Le client n'a pas laissé de commentaire.

jason P. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

Joe G. le

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My phone App would not access your check in site and download my check in info so it cost me $20.00 which I thought extreme. I should have just kept the truck and returned it in the AM. A lot of money for hitting a button on the computer!!!!

Joyce K. le

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Le client n'a pas laissé de commentaire.

jason P. le

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Very polite and courteous staff. Very helpful to boot!

Dina M. le

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Great guy easy to work with, but I wish the location that was less than a few blocks away had 15 foot trucks

Tara B. le

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Still trying to get a call back on why I was charged $20 for an after hours drop off when I had a 5pm drop off and was there at 457pm.

tina R. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Very Small, hard to drop off a car trailer, no room to park, on a main road. Did this after hours and was very difficult.

ROBERT G. le

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Keep doing the same thing and you’ll do great Just like you have been. Thank you Mr. Germann

Erin L. le

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Although they charged my for these charges even after I spoke with them about the issue the gentleman was very helpful and agreed with me that this truck should have never been rented to me in this condition and he needed to take it out of service.

William C. le

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Le client n'a pas laissé de commentaire.

Brian R. le

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Truck did smell of smoke, but that was the last renter not the locations fault.

Michael B. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Christopher F. le

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Rod was great!

DAVE M. le

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Had to drop it off before work (6:00 am) to make the drop off time constraint as I could not miss any portion work that day. Struggled to get front tire straps off my car on tow trailer in dress clothes lying on the ground. Drop off location was closed when I got there so cannot comment on service or services.

Douglas R. le

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The interior of the truck cab could have been cleaner, but it wasn't enough to make me rate that the truck wasn't cleaned.

Christina M. le

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I loved being able to pick up the truck without someone present. Our only issue was that where the truck was parked (backed into a narrow space off the road) was impossible for us to put the truck back due to constant traffic. And there was not a lot of space to park the truck. We left it blocking a maintenance bay unfortunately. Better assigned parking for the trucks would be helpful for both the customer and the business to avoid the situation we were in.

Kevin D. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Nicholas V. le

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Le client n'a pas laissé de commentaire.

Dale B. le

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Le client n'a pas laissé de commentaire.

Nick L. le

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Be allowed to use the equipment that is in the vehicle without being charged for it. Such as the hand truck.

Sue T. le

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Read the email I sent to U-Haul. An absolute horrifying experience

Edward V. le

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Le client n'a pas laissé de commentaire.

James G. le

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Very professional staff

Angelina N. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Easy peasy

Brian C. le

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Le client n'a pas laissé de commentaire.