Nothing to do with this location in particular. My overall experience with uhaul was less than ideal. I made a reservation for the location that is about 1 mile from my house to keep my mileage low. I called the location and said â€œyou are closed on Sunday, so is this going to still work outâ€. I was assured it would. I was called by uhaul the day before my move and was told that truck was no longer available to me because the location was closed on sundays and would not be able to be rekeyed. The location they were now sending me to (this one listed here), is 12.5 miles from my home - adding 25 miles to my overall mileage and a half hour to my travel time. I called back and the woman I spoke to was very rude but did offer to lower the mileage rate down to 79c... but only after major attitude and abruptly putting me on hold. I told her this wasn't good enough because it would still equate to $20ish more for me, and time. I said I would be looking for other arrangements. I hung up and began to restart my research but was unable to find something affordable and available with less than 24 hours notice. I called back and spoke with Cody, who was much more understanding of the situation. He took the time so do some math to figure out what I would have paid had I been able to pick up in at the original location and adjusted the cost of the truck mileage to reflect that. On the day of pickup, the app kept losing connection. Maybe this location needs a stronger signal? Lots of hoops to jump through with the app as well. Not very user friendly. Needed a third person to verify my identify? Strange. The truck was fine. Worked. Overall: bad customer service followed by decent human being customer service followed by lousy app interface. The price is the best around though so I guess you get what you pay for.
Location de camion de déménagement à Lanoka Harbor, NJ chez Experienced Automotive
Déménagement en provenance/direction de Lanoka Harbor, NJ 08734? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Experienced Automotive. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Experienced Automotive
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Lanoka Harbor, NJ.
Location de fourgonnettes et de camionnettes à Lanoka Harbor, NJ
Les fourgonnettes et camionnettes de location U-Haul de Lanoka Harbor, NJ sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Lanoka Harbor, NJ 08734. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Your system was down Sunday, when I went for pick up, could not unlock key box, try code 5 times, call support, it took 20 minutes to answer, lost my window to move, pay men to do nothering return Monday to access truck, attendant help. Discussed Henry 7324330111
Be more in tune with u-haul. Felt like I was not at a u-haul and it was a bother to have to help me. The app was horrendous. Customer service at 800 # didn't do anything they assured. Very bad experience this time
Property could be better maintained (weeds).
I was originally supposed to drop the trailer at 700 Challenger Way, Forked River, NJ. This company was open by appointment only, where their web site said they were open 8-3 on Saturdays. They knew I was dropping the trailer at their location but did not call to find out when. They have "zero" customer service, and need their u-haul licenses removed! Experienced Automotive is outstanding! I have dropped off two u-haul trailers there and they know what customer service is. They help back the trailer into spot, they disconnect the trailer and then tell me the details of how I will receive the receipt via email. Outstanding customer service! I can always depend on them. From now on, I will only use Experienced Automotive! Great job Experienced Automotive!!!
Really helpful with coaxing me through backing the trailer into a very tight spot they wanted it placed in.
WI FI not strong enough so I had to go in and get the paperwork the clerk was not wearing a mask although a box was sitting on the counter. The vehicle had an uncomfortable odor of cigarettes even with a no smoking sticker....... very poor
The owners at this location are great and very helpful.
Faster WiFi speeds. Downloading information is too slow for such a convenient app.
Just make sure the customer before cleans the inside of the cab of the truck there was dirt and coffee stains inside
My rental was extremely easy and helpful. Will definitely recommend this place to anyone.
Upon dropping off truck I was told there was going to be a $6 and change charge for fuel. I filled the tank less than a 1/4 mile from the drop off point so there is no way I should owe any more money for fuel. Seemed like a way to add 2% to the cost to me.
Very helpful. Excellent customer service. I will definitely return to this location.
It was a great drop off experience all went very smooth
Very polite and courteous. Attended to me right away, politely answered all my questions and assured me I had the right vehicle for my needs, and they were absolutely correct.
Very easy to pick up and drop off but the ramp and inside cabin of the truck were not as clean as usual but everything else was great I would use u haul again
Be upfront about the ACTUAL cost instead of advertising $19.95 then charging $62 and then without even saying a word when I was handed the keys my credit card was charged $120. Then how about when the truck gets dropped off you don't take another $91 for no reason. Don't advertise $19.95 when the actual price fir 24 hours with a 10' is closer to $300!!!
The location and vendor is a 10 out 5 stars. The Uhaul app for android does not work to electronically check in or out. It simply wont load anything when I click the links. Using the Uhaul website works fine to check in/out, thank goodness.
My phone App would not access your check in site and download my check in info so it cost me $20.00 which I thought extreme. I should have just kept the truck and returned it in the AM. A lot of money for hitting a button on the computer!!!!
Very polite and courteous staff. Very helpful to boot!
Great guy easy to work with, but I wish the location that was less than a few blocks away had 15 foot trucks
Still trying to get a call back on why I was charged $20 for an after hours drop off when I had a 5pm drop off and was there at 457pm.
Very Small, hard to drop off a car trailer, no room to park, on a main road. Did this after hours and was very difficult.
Keep doing the same thing and you'll do great Just like you have been. Thank you Mr. Germann
Although they charged my for these charges even after I spoke with them about the issue the gentleman was very helpful and agreed with me that this truck should have never been rented to me in this condition and he needed to take it out of service.