Évaluations des clients Exxon at Irving Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Exxon at Irving Park

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timothy b. le

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I have rented from these folks often. Professional, quick, efficient. Their store is clean and there operations there are first class. I will rent from them again and highly recommend them

John B. le

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I called at 4:00 to inform the store manager that I was running a few minutes behind. My contract was through 4:30 pm. I arrived at 5:05 and was charged for an extra day. I have used this location more than 5 times for business purposes. I explained the multi uses from that location and was charged for a second day. I will likely not return. I have managed multiple retail locations as a flooring manager. Now I am a territory manger and call on over 100 accounts and explained to the manager that I moved Displays and samples between store locations. I would never have double charged a multi use customer for 30 minutes. By the way, I was delayed picking up the truck in the morning and did not leave with truck until 8:45.

Jesse A. le

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I appreciated the employee at this location pointing out the issue with the former.

Ron N. le

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Le client n'a pas laissé de commentaire.

Brima L. le

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Le client n'a pas laissé de commentaire.

brenda l. le

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Le client n'a pas laissé de commentaire.

ELIZABETH L. le

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I have rented only one previous time. The attendant on duty this particular day (Mo), was very professional and friendly. He even helped me manage closing the order out through my app. This kind of service~ professional and friendly guidance in the process~ is greatly appreciated.

Charla C. le

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Le client n'a pas laissé de commentaire.

walter p. le

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Very smooth rental. Nice staff and great service!

Michelle D. le

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The customer service was Excellent

John G. le

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Make self check in a lot easier, the website wouldn't let me upload a pic of the trailer after I was there 30 min trying to check my equipment in, I left and came home and it still wouldn't let me do it at home, very very disappointed, also the right light on the trailer wasn't working and the trailer didn't have a connection cord I had to use one from another trailer

Jonathan Y. le

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Le client n'a pas laissé de commentaire.

Kylie W. le

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Owners were phenomenal!! Highly recommended!! A+++

James W. le

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I feel the week end mileage rate of $1.19 is excessive considering the weekday rate is only $0.69. Same equipment so why do you need to jack up the price by $0.50 a mile. I could have used the $37.00 that it cost me because of the higher week end charge.

Chavis F. le

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Le client n'a pas laissé de commentaire.

Steven J. le

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The equipment was fine, my issue is drop off. I was told if I didn’t log into the U-Haul app to return equipment I would be charged a $20 fee, that was an absolute surprise to me. I had issues with the app apparently never got it fully checked in because I was charged the $20 “after hours “charge even though I returned the equipment well before the store closed. Additionally, I originally reserved 24 packing pads but only took 12 with me, I have been charged for all 24. I have a email into customerservice trying to get a refund on the additional fees. Totally dissatisfied.

Naomi R. le

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Great customer service.

CHAZ J. le

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Le client n'a pas laissé de commentaire.

Phyllis G. le

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it was so easy and fast and all in all it was great! Thank you

JIM B. le

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Very pleasant and accommodating for our needs

Monica B. le

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No changes

William S. le

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Le client n'a pas laissé de commentaire.

ANDREA B. le

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Le client n'a pas laissé de commentaire.

HAILEY J. le

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Le client n'a pas laissé de commentaire.

Carl G. le

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Worst experience of my life. Owner was EXTREMELY RUDE. At one point he approached my wife shouting and very aggressive to the point I had to step in front of him shouting back and warning him to back off and stay away from my wife. She called and filed a complaint. My formal written complaint will follow this week after I receive a promised call from a customer service manager.

Jordan S. le

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The man working at the station yelled at my friend and I for grabbing a receipt off of his counter.

Sally B. le

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Le client n'a pas laissé de commentaire.

Carna H. le

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Great experience!Got me in and out in minutes thanks alot!

Henry H. le

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Pride in ownership is evident in this well-run U-Haul operation. Currently a longtime loyal, satisfied, U-Haul customer and this experience reinforced it.

William i. le

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Le client n'a pas laissé de commentaire.

Kent S. le

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Le client n'a pas laissé de commentaire.