I rented from this mom & pop gas station on a bad day. The clerk in the morning had never done a rental before and spent over twenty minutes with the owner on the phone trying to process the rental even though I has checked in on line. Did not get any paper work- only an online receipt which I did not check because of the task at hand. On return, I was overcharged because the opening mileage was input incorrectly. The clerk responded with essentially "this is what it is" in the contract. For some reason I cant explain, I took a picture of the gas gauge before I left that fortunately had the mileage on it. The clerk was still adamant that somehow I was gaming the system. He also had to call his boss and after what seemed like a half an hour was able to go back to the previous rental and verify that I was correct. The clerk was unable to fix the receipt and said I would have to wait until his boss returned to fix the problem which ultimately was several hours later. In summary there are several other locations nearby that would be less of a hassle than renting from a convenience store with only one clerk to watch the store and process rentals.
Ralph P
Exxon at Irving Park
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Greensboro, NC 27408
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Very easy to arrange and great location on Battleground. The convenience store at the gas station runs the U-Haul and it’s average, but the service was great. U-Haul truck hadn’t been swept out from last use and it smelled a little in the cab but overall served its purpose! I would use again and recommend to others but would set the expectation for what they are getting.
NICOLE SCut the hidden fees out if the rental $19.95 I want to pay that I don’t want to get a $19.95 truck and then have to pay $60
JEREMY WOver charged me
HASIATOU ANone
MARILYN W