Évaluations des clients Exxon of Old Bridge

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Exxon of Old Bridge

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DANIELLA V. le

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John was super helpful and kind! I had such a wonderful experience and would definitely recommend this U-Haul location to anyone. He was very sweet and offers free coffee to all his customers. The van was also well kept and easy to drive. Thanks John!

Gianluca R. le

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Too expensive

Marcellus J. le

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Le client n'a pas laissé de commentaire.

Laura S. le

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Le client n'a pas laissé de commentaire.

robby B. le

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Le client n'a pas laissé de commentaire.

Cynthia H. le

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Everything went great. The gentleman I Old Bridge was very friendly and informative! Great job. I hope I don't have to move again, but if I do, I will definately use U-Haul again.

Andrey N. le

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Overcharged for gas refill. The truck was rented with 103,772 miles and returned with 103,797 miles. Which makes it 25 miles usage. The load was very light, just voluminous. Put 2.45 gallons before returning. Got charged additional $9.20 for 2.3 gal more. So either the truck has very poor gas mileage or they plainly overcharged. Both ways it does not look good.

William L. le

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The main office that calls the day before your pickup is not very friendly. I have now rented 2 times and both times had to pickup in a different location then I wanted to.

Jared M. le

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Le client n'a pas laissé de commentaire.

gail D. le

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Truck was new and they were friendly and helpful They should only rent to non smokers

Nrusingh B. le

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Le client n'a pas laissé de commentaire.

Rosemarie G. le

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They didn't have my pre-reserved hand cart available.

joseph T. le

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Le client n'a pas laissé de commentaire.

Khalid A. le

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Le client n'a pas laissé de commentaire.

carly S. le

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I wasn’t advised that I was responsible for cleaning the truck or I would have done so. I was charged an extra $100 for the company to “sweep” the back of the truck. Very poor communication and business etiquette in my opinion.

sam D. le

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Le client n'a pas laissé de commentaire.

Anthony J. le

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Le client n'a pas laissé de commentaire.

Edwin E. le

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We rented the U-Haul at a different location online. Then the night before when we were to pick it up we got a call saying we had to drive another 25 minutes out of our way to another location to pick it up. For paying $300 for a rental this is the worst customer service ever. You didn’t offer to move the vehicle to the location we rented from not did you go out of your way for customer satisfaction, you only offered us 20 extra miles on our rental, big freakin deal considering this is the third time We’ve experienced this problem with U-Haul. As much as we’ve used your equipment I can tell you we’ll be using another company from now on. U-Haul sucks.

Martin R. le

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Great service and friendly staff..

Elena R. le

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We were promised furniture pads and a dolley. Neither was available, though the representative said we had a dolley. Once we opened the truck we realized we didn’t. Beyond that, I received a call less than 24 hours before moving that sent me to a location (this one) 35 minutes out of my way just to pick up the truck. The representative was the single bright spot on this experience.

Marcia V. le

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Would appreciate a call as the preciously scheduled location left me criminally hanging

Haley D. le

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I've used UHAUL multiple times in my life and this was BY FAR the worst experience I had. If I could rate negative numbers I would. Within a 24 hour span through the DAY OF pickup our location was changed 3 times. On the actual day of pickup the location we settled on was CLOSED so we were forced to change plans and pickup at yet another changed location. Worst of all is that we had to change our 1 way reservation to a return reservation. The service people were understanding but we received no discount for our current reservation or anything other than a 'we apologize'. In the end this was all-in-all the absolute worst rental experience and I will definitely never use UHAUL again and I will deter anyone looking to get a UHAUL in NJ.

surjit S. le

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very friendly and helpful people, they delivered exactly what they promised. Aditya is very courteous, great professional.

Amanda T. le

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Le client n'a pas laissé de commentaire.

Jeffrey H. le

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Le client n'a pas laissé de commentaire.

Vincent M. le

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Le client n'a pas laissé de commentaire.

Alfred C. le

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It was EZ, , quick and hassle free .

Shivam M. le

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When we arrived to the store, John handled everything really well. He showed us how it works, what we had to do and everything else. John was really kind and a gentleman. Thank you.

Christopher T. le

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Le client n'a pas laissé de commentaire.

Debbie C. le

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Very friendly and easy process.

angelina M. le

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Le client n'a pas laissé de commentaire.

Eric R. le

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Le client n'a pas laissé de commentaire.

Rania E. le

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I was misguided on the gas consumption and paid too much and not refunded

Dominick M. le

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Very helpful. Really nice people. Truck was there no wait. Great ! Would go out of my to use this location again. I will recommend you to everyone. Thank you !

Edward G. le

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Greetly promptly with courtesy. Offered a fresh cup of coffee. Excellent customer service. Overall, a surprisingly pleasant experience!! Really liked the express check in...we were in and out in 10 min! Thank you!

Raya A. le

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Great customer service. I would definitely use this location again and recommend it to my network. Thank you!

Mary T S. le

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The process of renting online was easy. The U Haul in 1400 Rt 9 South Old Bridge NJ was helpful, pleasant -an excellent experience with them. I will always use this U Hail in the future.

ANA D. le

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Le client n'a pas laissé de commentaire.

pat F. le

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I was quite surprised at the cost, it turned out to be over $100 more than I thought. But the gentlemen at this location are wonderful. Would go back to them again if I need it.

Paul T. le

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The mobile phone app would not recognize I was at the right location.

David W. le

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More accurate pre-pickup gauging of the amount of fuel. Twice I have rented in the past 2 weeks and returned the vehicle with more fuel than when I picked it up. This week, you charged me $6 dollars and change. I was told when I picked the truck up that there was half a tank and according to the gas needle, there wasn't. I'm really frustrated that you'd charge me $6+ when I returned the vehicle with no less fuel than when I rented it. SHAME ON YOU!!!

Nivaldo D. le

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I would recommend the Exxon on rt 9 I also used one at Englishtowm location the price was way higher

BRIAN P. le

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The gentleman at this location was extremely helpful, tried to remedy my situation (the overcharge of mileage). If anyone from corporate reads this, the guy at this place was EXCELLENT. I cannot stress this enough.

Jose S. le

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Customer service was outstanding above and beyond. Which was so refreshing because you don’t see that too often any more.

Jhon L. le

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Service was quick and easy especially do to the fact of their online reservation system. All my info was already done. Just walked in showed the attendant my phone and he gave me the keys final assessment and on my move I went. Will definitely recommend and use in future for myself.

abdelrazi K. le

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Le client n'a pas laissé de commentaire.

Linda D. le

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Le client n'a pas laissé de commentaire.

maria G. le

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He explained everything and was very professional. I will return to this site for another rental.

Kathy R. le

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We were scammed!!! We were doubled charged!! U-Haul customer services would not even help!

Mohamed E. le

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Excellent customer service, very friendly and welcoming, definitely I will go back for my next rental

Aleksandr L. le

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Over all everything was fine until I was overcharged for the mileage I drove and I am not shore why but this is what I am trying to find out . Other than this the experience was very easy

Christopher L. le

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Le client n'a pas laissé de commentaire.

Salvador R. le

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Le client n'a pas laissé de commentaire.

OShaunessy G. le

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Le client n'a pas laissé de commentaire.