Customer Reviews for EZ Mini Storage
(Concessionnaire U-Haul dans le voisinage)

86 évaluations

15830 US Hwy 19   Hudson, FL 34667

(727) 233-8735

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : 8h am à 12h pm

Services dans cet établissement :

Pour nous contacter

(727) 233-8735

15830 US Hwy 19
Hudson, FL 34667

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : 8h am à 12h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

this location is outstanding no improvements are necessary

Michael L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carla P. 
Évaluation :
5

Friendly, courteous, knowledgeable staff. A pleasure to work with.

CLAYTON S. 
Évaluation :
4

Lack of communication between U-Haul website and EZ Mini storage sites. I had to register all over again when I got there

Scott F. 
Évaluation :
5

I don't know I think it was about as good an experience as could be expected.

Kris M. 
Évaluation :
1

Charged me 4 different times.

Emani T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Fantastic!

DENISE H. 
Évaluation :
1

She was rude and not friendly at all and the truck was disgusting and felt like it was going to break and I've yet to have uhaul call me

Jessica F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA C. 
Évaluation :
5

Location I was directed to would not take the truck. Had to go to two more locations to drop truck and trailer off.

John P L. 
Évaluation :
1

I had made a reservation for a 20 ft. truck & 3 doz. blankets at another location in plenty of time before my move. (3 weeks ahead) Two days before I called since I had heard NOTHING from anyone. I was told I was good to go. Day before the move I got a call telling me to pick up the truck at a different location than I had made the reservation at. So as instructed I was there to pick up the truck & there was NO truck available! So after a long wait & sereval phone calls I was instructed to go to a third location. Meanwhile I had hired 3 guys from a moving company to load my things which were now waiting at my house. Which I'm paying by the hour and there NO truck to load!!? So at the third location I was told that they didn't have a 20 ft. either? But that they would let me have a 26 ft. for the price of the 20ft. I had NO choice due to having 3 movers waiting at my house that I'm paying!! So then I'm told that they only had 1 doz. blankets but that I could call around and get then from yet another location!!?? So I take the truck home so the movers could load it then had to run to a 4th location to get the other 2 doz. Blankets I needed! What a nightmare!!! I WILL NEVER USE U-HAUL AGAIN!!!!! Unfortunately moving is already stressful enough! 😟

Beverly L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william D. 
Évaluation :
4

Everything was fine. The trailer did have a brake light out on left side, which I pointed out. Also, returning the unit was moderately chaotic. The lady at the desk seemed to be having a bad day

George S. 
Évaluation :
5

Could not think of a thing

Kevin G. 
Évaluation :
5

The young lady was soooo nice and helpful.

HAROLD N. 
Évaluation :
2

Driver who pulled the truck up for us was smoking inside the truck as well as next to our personal vehicle. The truck smelled the entire cross country trip as a result.

Easton E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson B. 
Évaluation :
1

The location was fine but the actual U-Haul experience was extremely poor. I have used U-Haul for all of my moving needs and I've never had any issues until the last two times we used U-Haul. The trucks were dirty with a broken inside center counsel the truck bed was dirty as well and the car transporter we used had a large bubble in it that we thank god noticed before we put the car on it and started our journey and to top it off! We were only given a 150 credit for an issue that if we had not caught before we started traveling could have been a horrible accident which could have cost us our lives at the mist! It's totally unacceptable that U-Haul let us rent a car transporter that was damaged and only reimbursed us 150 for something they could have been life altering. We will not use your services again and we will tell our friends and family as well to not trust U-Haul. Thank you

lisa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

A new employee did not have a clue on how to use the computer platform. After 2 face to face visits, several phone calls and 2 hours I was finally checked in and on my way.

Julie G. 
Évaluation :
5

Even though U-Haul was having system problems, these guys were able to work around it, and get me the trailer I needed. Merci.

Ronald F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele R. 
Évaluation :
5

T

Dewey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA G. 
Évaluation :
5

Great customer service! Clean truck!

Michael D. 
Évaluation :
2

Check tires on auto transports for safety

Douglas S. 
Évaluation :
5

You can't improve perfection! Tony was outstanding and I appreciate his personal attention getting a 10' truck for me.

virginia N. 
Évaluation :
2

i leave the last one as not marked, as Tony said his computer was down n he has to wait till it come up.The only problem i had as i could not get any thing to show i returned the trailer to his location in good condition n when i returned it on Wednesday ,which would show i had it for two days.He told me to call him later in the day to see if his computer is working.I did not call him as i feel he should call me.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zofia Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa W. 
Évaluation :
1

I used to work for the company and as a customer I didn't feel valued. I went to pick up a car trailer and after waiting 20 minutes they didn't have the trailer. I had to drive 10 miles away and wait another 25 minutes just to get the trailer. I wasn't expecting a full comp of the trailer but I wanted some sort of discount for the inconvenience and when I asked for that I was bounced around again as if no one had authority to do so. Lots of time waisted. Time is money and I'm in sales myself.

Salvador M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
3

The woman checking us out took way too long. About 30 minutes just to get the info into the computer. She should have adjusted our return time.

sarah H. 
Évaluation :
5

Just fine. Thanks

Robin S. 
Évaluation :
4

The Uhaul National customer service reservation process is pathetic with incompetent employee - couldn't tell me the pickup location or the pickup time at time of reservation ? What is the point of calling ahead to reserve and giving credit card information do the customer service representative can't even complete transaction. Uhaul national customer reservation receives an “F” rating and that is being kind. You people suck !

John B. 
Évaluation :
5

I dropped off my truck using a smartphone. Very easy.

TED S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

George S. 
Évaluation :
5

Excellent location/operation. Very personable.

LARRY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
1

Give the next customer more steady and safe equipment. The car trailer that we paid for was rusted and old. It took us a very long time to hook it up because the the ratchet was so rusted. The ladies were of no help. They were afraid to call someone to hook up the car trailer. Also the tires on the trailer started smoking in the middle of our transition. We had to pull over so the trailer wouldn't blow up into a fire!

keygan A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brad M. 
Évaluation :
3

Location seemed very confused with my reservation. The truck I reserved was not available and took a lot longer check out then expected.

KYLE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel T. 
Évaluation :
3

Have more blankets available for rental. Check vehicle tires. Truck we rented had low tire with a nail in it.

William P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred D. 
Évaluation :
4

The 6 X 12 was beat up pretty bad.Tires on the edge of replacing. Trailers the 6 X 12 were very hard to find.

Bill B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley T. 
Évaluation :
5

N.D.

Montalvo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry W. 
Évaluation :
5

The employee was awesome I loved her friendliness and positive energy!

Darlene R. 
Évaluation :
5

Exelente!

PAVEL P. 
Évaluation :
2

Have someone who knows the system for uhaul rental.there was no inspection of trailor ,which had damage to left fender area ,running lights worked but no brake,turn signal,or emergency flasher so this limited travel at night. Have a trailor savay person .

Walter H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cheryl R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nicole M. 
Évaluation :
5

Very professional employee and was very efficient!!

Michael D. 
Évaluation :
5

Very helpful. Thank you!

Guy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELINDA P. 
Évaluation :
3

Employee said it showed no where in here system that she had a drop off coming.

NEIL B. 
Évaluation :
5

I have no negative comments about the persons in charge of this location , they were very helpful and even though I arrived at closing time they were willing to receive the truck I had rented .

angel T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Lou S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS H. 
Évaluation :
2

Unfortunately, the young lady that hooked the trailer up did not do so correctly and the trailer came off the hitch within the first 20 feet of trying to leave. By then she had hurried back into her office. She had not tightened the large nut down all the way and the first bump caused the trailer to come completely off. Thank the good Lord that I was not going 55 down the highway. I installed the trailer correctly and went on my way. I did not get the feeling that she was comfortable nor trained on hooking this up. She asked no questions about my hitch and just wanted to go back in the office. Nice young lady but obviously not properly trained.

Mike M. 
Évaluation :
5

Excellant experience overall. Very nice lady helped me. Customer service perfect.

marybeth B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dale E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas S. 
Évaluation :
5

Wish a dolly came w the truckk

nick D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael F. 
Évaluation :
4

I drove this truck a total of five miles and before I returned it I put in 5 $of gas. That is right around two gallons of gas, more than I had used but I wanted to ensure I didn't get charged for gas. When I got my statement I was charged 9,78 $ for "EZ Fuel Sales." That would mean your truck gets about one mile to the gallon and I find that hard to accept. I am hoping this error is corrected quickly!

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTANY S. 
Évaluation :
5

Cindy and Tony are awesome. The truck we rented and the entire facility is spotless and well maintained. Great experience!

DEBORAH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katrina O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sue L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken B. 
Évaluation :
1

On line showed this location would be open on Saturday afternoon and that is why I chose it as the drop off. Was all ready closed at 2 pm on Saturday. Had to call pick up location to find out what to do.

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pat C. 
Non les évaluations ont été soumises pour cet établissement.

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