I did not personally look at the truck — no one complained — all is good — Thank you!
RYANN W.
EZ Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Hudson, FL 34667
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 5,0 - Cote moyenne des clients
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Sue was great to work with.
Michael C.This was an absolute nightmare. Don't know who's part all of this falls on but holy shit this couldn't have been handled worse. As a small business owner myself whomever this does fall on needs to be let go. Also there were multiple people that dropped the ball on this ordeal. First to start off we did a online reservation a few hours in advance. When we showed up to pick the trailer and truck up reservation wasn't even noticed yet by the location. Next all they had was the truck and literally just that the truck. Next the truck didn't have a hitch but I was cool with it cause at that point I had archive to pick up and ran back to my house to grab a hitch. So from that point I went to the next location to get the trailer in Hudson at another place and they wouldn't let me get the trailer because the left turn signal didn't work on the truck. The person working that location could give 2 shits so I left and had to go to the eviction place so I could at least get the equipment out of the location so I didn't lose out on my purchase of it. While we did that I had my wife call You're 1800 number and then she got attitude about the whole ordeal. All we wanted was another truck and trailer combo. They wanted us to wait for a service truck while I had 5 employees on the clock and mind you this was 3pm on a Saturday. After they finally found a combo we went there where honestly that location was amazing. I still had to figure out why the truck didn't ha e the right turn signal but we found the fuse and then got the trailer. By the time everything was said and done it was 8pm before we got back. Now after all of this running around I still had to return the trailer to the other location and then bring the truck back to the other way once again. Almost triple milage, 400 dollars extra in paying employees , extra milage for back and forth to my house and to the uhauls and 40 bucks extra in fuel later we're finally done. Someone needs to call me Tuesday on this matter cause I'm escalating this as far as it needs to be so I recover my loses. Between equipment checks not being done, reservations not being handled, and 1800 support not helping efficiently it was a huge disaster.
Robert K.contract is extremely hard to read
JAMES A.Very clean. Courteous and efficient staff.
DAVID G.