I had made a reservation for a 20 ft. truck & 3 doz. blankets at another location in plenty of time before my move. (3 weeks ahead) Two days before I called since I had heard NOTHING from anyone. I was told I was good to go. Day before the move I got a call telling me to pick up the truck at a different location than I had made the reservation at. So as instructed I was there to pick up the truck & there was NO truck available! So after a long wait & sereval phone calls I was instructed to go to a third location. Meanwhile I had hired 3 guys from a moving company to load my things which were now waiting at my house. Which I'm paying by the hour and there NO truck to load!!? So at the third location I was told that they didn't have a 20 ft. either? But that they would let me have a 26 ft. for the price of the 20ft. I had NO choice due to having 3 movers waiting at my house that I'm paying!! So then I'm told that they only had 1 doz. blankets but that I could call around and get then from yet another location!!?? So I take the truck home so the movers could load it then had to run to a 4th location to get the other 2 doz. Blankets I needed! What a nightmare!!! I WILL NEVER USE U-HAUL AGAIN!!!!! Unfortunately moving is already stressful enough! ðŸ˜ŸBeverly L.
Moving Truck Rental in Hudson, FL at EZ Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hudson, FL 34667
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 8h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Hudson, FL 34667
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Everything was fine. The trailer did have a brake light out on left side, which I pointed out. Also, returning the unit was moderately chaotic. The lady at the desk seemed to be having a bad dayGeorge S.
Could not think of a thingKevin G.
The young lady was soooo nice and helpful.HAROLD N.
Driver who pulled the truck up for us was smoking inside the truck as well as next to our personal vehicle. The truck smelled the entire cross country trip as a result.Easton E.
The location was fine but the actual U-Haul experience was extremely poor. I have used U-Haul for all of my moving needs and I've never had any issues until the last two times we used U-Haul. The trucks were dirty with a broken inside center counsel the truck bed was dirty as well and the car transporter we used had a large bubble in it that we thank god noticed before we put the car on it and started our journey and to top it off! We were only given a 150 credit for an issue that if we had not caught before we started traveling could have been a horrible accident which could have cost us our lives at the mist! It's totally unacceptable that U-Haul let us rent a car transporter that was damaged and only reimbursed us 150 for something they could have been life altering. We will not use your services again and we will tell our friends and family as well to not trust U-Haul. Thank youlisa H.
A new employee did not have a clue on how to use the computer platform. After 2 face to face visits, several phone calls and 2 hours I was finally checked in and on my way.Julie G.
Even though U-Haul was having system problems, these guys were able to work around it, and get me the trailer I needed. Thank you!Ronald F.
Great customer service! Clean truck!Michael D.
Check tires on auto transports for safetyDouglas S.
You can't improve perfection! Tony was outstanding and I appreciate his personal attention getting a 10' truck for me.virginia N.
i leave the last one as not marked, as Tony said his computer was down n he has to wait till it come up.The only problem i had as i could not get any thing to show i returned the trailer to his location in good condition n when i returned it on Wednesday ,which would show i had it for two days.He told me to call him later in the day to see if his computer is working.I did not call him as i feel he should call me.John C.
I used to work for the company and as a customer I didn't feel valued. I went to pick up a car trailer and after waiting 20 minutes they didn't have the trailer. I had to drive 10 miles away and wait another 25 minutes just to get the trailer. I wasn't expecting a full comp of the trailer but I wanted some sort of discount for the inconvenience and when I asked for that I was bounced around again as if no one had authority to do so. Lots of time waisted. Time is money and I'm in sales myself.Salvador M.
The woman checking us out took way too long. About 30 minutes just to get the info into the computer. She should have adjusted our return time.sarah H.
Just fine. ThanksRobin S.
The Uhaul National customer service reservation process is pathetic with incompetent employee - couldn't tell me the pickup location or the pickup time at time of reservation ? What is the point of calling ahead to reserve and giving credit card information do the customer service representative can't even complete transaction. Uhaul national customer reservation receives an â€œFâ€ rating and that is being kind. You people suck !John B.
I dropped off my truck using a smartphone. Very easy.TED S.
Excellent location/operation. Very personable.LARRY W.
Give the next customer more steady and safe equipment. The car trailer that we paid for was rusted and old. It took us a very long time to hook it up because the the ratchet was so rusted. The ladies were of no help. They were afraid to call someone to hook up the car trailer. Also the tires on the trailer started smoking in the middle of our transition. We had to pull over so the trailer wouldn't blow up into a fire!keygan A.
Location seemed very confused with my reservation. The truck I reserved was not available and took a lot longer check out then expected.KYLE S.
Have more blankets available for rental. Check vehicle tires. Truck we rented had low tire with a nail in it.William P.
The 6 X 12 was beat up pretty bad.Tires on the edge of replacing. Trailers the 6 X 12 were very hard to find.Bill B.
The employee was awesome I loved her friendliness and positive energy!Darlene R.