Customer Reviews for Ezy Way Mini Storage
(U-Haul Neighborhood Dealer)

48 évaluations

5155 W Luke Ave   Glendale, AZ 85301
(Off of N 51st Ave & W Luke Ave one building back, Across the street from West Wind Drive-in)

(623) 847-0915

Heures d’ouverture

  • Mon-Fri: 9 am–5:30 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(623) 847-0915

5155 W Luke Ave
Glendale, AZ 85301
(Off of N 51st Ave & W Luke Ave one building back, Across the street from West Wind Drive-in)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–5:30 pm
  • Samedi : de 9 h a.m. à 5 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqueline Harlan 
Évaluation :
1

The guy who give the service he give me bad service

Patrick Ndabunguyu 
Évaluation :
5

We specifically ordered the truck for the airport location. We were told we would get a call the day before with the pickup location. I figured it was giving me details on the pickup spot at our chosen location. Instead, we were directed to a different location 9 miles out of our way. I had to Uber from the airport and then the new location had a later opening time. We had to wait 1 1/2 hours. And pay $25 for Uber. Other than that everything was great!

JAMIE STRINGHAM 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dave Harvey 
Évaluation :
3

My only complaint is I was called during my trip saying the drop off location had changed. My problem was I had to wait 45 min in the heat because it was a storage facility and they were closed for lunch it said.

anita newman 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Krystal Crea 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy Lindsay 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAUL RUIZ VALDEZ 
Évaluation :
1

He was the most unprofessional and rootist customer service I've ever received they gave me a contract had not legible writing on it because said the ink needed to be replaced in the printer. when I took it back and disagreed with the charges I showed them my paper my part of the contract that they gave me when I got the vehicle and then they would not return it they never did return that piece of paper even when I called the office. They made me a copy that was darker and more legible totally crooked.

EDWARD PARKER 
Évaluation :
4

Perhaps have the gas topped off before renting out the truck. The truck only had 1/4 tank. Fortunately I put 15 miles round-trip on the vehicle, so it was enough. If it were a longer distance, I would of had to stop and fill it up. Everything else was good.

Jesse Cabrera 
Évaluation :
3

Le client n'a pas laissé de commentaire.

AMANDA FULKERSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kriston conner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Silvia Herrera Alvarez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clara Aispuro 
Évaluation :
5

Only issue was the mileage charges added. Uhaul's system did not take into consideration that I had to pick up the truck on Ina then drive it to a rural area, Picture Rocks, to load my belongings. That put me over the allotted miles and extra charges. I feel that calculation error is on uhaul and I should be refunded the extra charges.

Pamela Woodward 
Évaluation :
3

Make sure the person is trained on how to check people in and make checking the truck back in smoother and easier. I had a horrible experience with this rental.

Heather Handley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald Reece 
Évaluation :
1

The lady had no clue what she was doing and gave horrible directions where and how to drop off the Uhaul truck.

FRANCIS GALLIGOS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley Lasby 
Évaluation :
5

Checking the trac when i bring it back have taken time!!

Christian Rwamukwaya 
Évaluation :
5

All it was OK.

Gustavo Arraut 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Sweis 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jessica williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanya Cooper 
Évaluation :
2

It's in a vacant and somewhat scary part of town. The drop-off day was incorrectly written down, and as a result I was charged extra at the end of my trip.

Tamara Hamilton 
Évaluation :
3

The lady was very nice, but seemed slightly unprepared. She didn't know much about the operation of the vehicle and explained only a few things that turned out to not be correct. The biggest complaint is that it was marked full when in reality it was below full which I brought to her attention. She called the drop off place to let them know. Good thing. I filled it up near pick place and it was 5 gallons short!

dave verbin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Safia win 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Cano 
Évaluation :
1

The whole pick up process was a disaster and quite infuriating. I probably don't have enough space to go into it all here, but if anyone at U-haul is interested, you have my contact information. feel free to give me a call and I would be happy to expound. NOT the poor ladies fault working at this location!!!!!

David Hites 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Anderson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY LASBY 
Évaluation :
4

Very friendly!

James Kimery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roslynn Macias 
Évaluation :
4

Truck was in great shape and the representative at this location was very friendly and helpful with the whole process. Thank you for the good experience.

ADAM WARDELL 
Évaluation :
1

This location is a major scam and should have their right to represent uhaul revoked! This location is not a uhaul location and gives uhaul a very poor image! They tried scamming us on our fuel( said we left it empty when we filled it back to the amount we received it), said we left it dirty ( we left it in pristine condition) , and finally said we went over our miles( we had 8 to spare)

MICHAEL TRASK 
Évaluation :
5

My experience was pleasant. No need to change.

Jesse Morales 
Évaluation :
1

Couldn't complete contact at pick up without my help. I was an independant contractor. My drop off location was incorrect. the fuel was mislabeled and then ibn as charged dirfor the extra fuel.

Kelly Bowling 
Évaluation :
5

Maybe have some more equipment available

CINDY ROCHA 
Évaluation :
1

I was given a truck with no gas, had to go straight to the service station and was told I could bring it back the way I received it but the paper work reflected a lie so I was double billed even the I upheld my end of the contract.

Frances Williams 
Évaluation :
3

Le client n'a pas laissé de commentaire.

marvene sotelo 
Évaluation :
3

stop lying to prospects to get the business. I was told $0,69 per mile and was charged $0,89 per mile

patrice lagnir 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM KRAJEWSKI 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dionne Neuschwanger 
Évaluation :
1

Better costumer service the big guy at the desk was very rude and had an bad attitude

Violet PHILLIPS 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFRY NICKERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH VILLALOBOS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENA CANNON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

dana neugebauer 
Non les évaluations ont été soumises pour cet établissement.

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