The truck we picked up had recently been in an accident. The front bumper was so dented in that it started shredding the left front tire later that day as we drove it. The truck never should have been rented to us in that condition. It could have been a fatal accident if I hadn't noticed it before we proceeded on our cross country move.
Jennifer T
Ezy Way Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Glendale, AZ 85301
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- 3,0 - Cote moyenne des clients
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The guy who give the service he give me bad service
Patrick NWe specifically ordered the truck for the airport location. We were told we would get a call the day before with the pickup location. I figured it was giving me details on the pickup spot at our chosen location. Instead, we were directed to a different location 9 miles out of our way. I had to Uber from the airport and then the new location had a later opening time. We had to wait 1 1/2 hours. And pay $25.00 for Uber. Other than that everything was great!
JAMIE SMy only complaint is I was called during my trip saying the drop off location had changed. My problem was I had to wait 45 min in the heat because it was a storage facility and they were closed for lunch it said.
anita nHe was the most unprofessional and rootist customer service I've ever received they gave me a contract had not legible writing on it because said the ink needed to be replaced in the printer. when I took it back and disagreed with the charges I showed them my paper my part of the contract that they gave me when I got the vehicle and then they would not return it they never did return that piece of paper even when I called the office. They made me a copy that was darker and more legible totally crooked.
EDWARD P