We appreciated having the truck turned on, warmed up, and windshields de-iced!
Wayne D.
Customer Reviews for Farkas Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Frequent renter program where you hook and go with trailers, no agent needed, no liability to Uhaul.
bill S.Above and beyond for customer service! I would recommend Andy for all moving needs, he made an already stressful situation hassle free plus with a smile. He was able to answer all my questions and accommodate all my needs. An absolute pleasure to work with!
SAMANTHA M.Great experience with the staff, they were very nice and helpful. Je les recommande fortement.
Kathleen M.Thanks for your help!
Brenton G.minus 1 star for type/number of vehicles available, but the whole experience was great. Very easy, reasonably quick and totally flexible. will recommend.
James G.I didn't spend much time here, I just dropped the vehicle off. I was told it was during business hours, but turned out it was after business hours. I believe the gentleman assumed I was trying to cover something up by not reporting damage, but after conversing with him I think he understood the situation and that I was not trying to hide anything - my assumption was just that you all MUST have already known. Regardless, it appears that I will be hearing from corporate on this and having to pay a deductible on my insurance claim, which I don't think is very fair. But it's my fault for not checking both of the links that were sent during that absolutely nightmarish equipment pick up. (The only link which I saw was the one for a trailer that I never got because of that mess...I didn't see that I was ever sent another.)
BENJAMIN C.Andy and his team do very nice work and keep the truck very clean. Also they take very good care of the clients.
Roman S.Excellent service!
Bob E.Very pleased with Farkas Enterprise.
Curtis S.There was no one visibly available to assist the drop off. I had the ask a local customer who was able to find someone to get information.
Rick R.Our cell service was spotty and we didn't realize the location had wifi until we'd struggled through check-in using phone data. It would be helpful to note this somewhere in the check-in process if possible.
Tiernan M.The gentleman that helped us with the trailer went above and beyond, we were very grateful. I hope the boss knows how great of an employee he has :)
Juan Jose S.I would love to have a survey sent on my experience with U-Haul Roadside Assistance and your Accident Reporting service. Neither one was very helpful in an emergency situation on the road.
Rocco M.excellent service
James R.Very friendly and helpful attitude. Thank you very much!
Benjamin M.Great people and friendly, helpful
Lisa R.I was in and out and very satisfied
Lisa H.Very helpful. Easy in and out. Thanks.
ROBERT G.The windshield wipers should be replaced. The computer program/app used to register the rental needs to be improved. It was a real hassle for the person to register our rental, and took a long time.
daniel L.No one at desk. I had to find someone to help me after a while, in the garage, vacuuming a random car.
JON-TODDCHRISTIA H.Requested items (dolly and moving pads) we're not included with contactless pickup. Vehicle was covered in snow, and not ready for pickup. Vehicle had two large dings/scrapes on side of cargo area that were not visible during inspection because they were covered in snow. Lot was also not plowed or shoveled, making retrieving the vehicle difficult. Absolutely would not recommend.
Adam G.UHaul initially moved my pick-up to a location two hours out of my way. No idea why… Farkas does a great job and I wanted to rent from them… not hours away.
NEIL H.Location was closed at drop off time. I had to just leave the trailer with no firm confirmation of acceptance. A little unsettling.
John C.Just a lot. No uhaul signage
JOHN M.Whole experience was excellent….truck was clean and very comfortable and easy to drive, and load and unload. VERY HELPFUL IN MY MOVE.
Rosamond B.Difficult to reach by phone, being close I drove to them and got things organized. Everything went fine once there..
Ann P.They have courteous, helpful staff.
David D.Guy was very nice and thorough
JAMES B.Your online process and the multiple steps and verification is too time consuming, having to wait for my identity to be verify for over 20 minutes, should have been told to me, I need to be on the road and your 5 minute process took over 30 before I was able to get the key to the truck! Uhaul Can do better, very disappointed in how it was handled for such a large corp
Travis W.How can you improve on what is already great
EDWARD V.The people operating this location are very helpful and friendly. My best Uhaul experience so far and I have rented from no less than 25 different locations in 5 different states.
Jared D.Super team and really helpful Great Experience!
Michael L.Courteous and helpful staff member.
David D.Farkas Enterprises are committed to providing a quality, professional experience.
JEREMIAH C.Everything went very smoothly. Very satisfied!
Thomas K.The online process that I had to use to pick up the vehicle -- it was a Saturday and the location was closed -- was slow and tedious. It required 15 minutes to wait from the time my information was entered to get a response from U-haul.
Jeffrey H.Nothing at all, perfect!,
Thomas K.I think Farkas Enterprises LLC Is very good at customer service. He went above and beyond to make sure I got the trailer I needed. Thank you . If you need U-Haul in Rutland Vt. Drive to East Dorset to rent.
Theodore G.Andy was a great help and service was easy and fast! Very reasonable!!!
NANCILEE K.Will never return to Uhaul. Will never be a customer. Awful customer service from corporate to individual retailers.
SHANE K.Wrote comments on previous review
Kathleen U.Andy was great, took just a few minutes to unhook everything, checked the truck and said all was good. He had on his computer that I was to be back a day earlier, but he called someone and made sure all was ok and paid in full!
Kathleen U.Although we got sent to a location that was much further away from our home, the business was excellent, equipment perfectly clean and operational, and the staff were extremely friendly and polite. It almost made it worth the extra 30 min drive!
Edward S.NEW DEALER MUCH NEEDED. DOING A GOOD JOB.
Barry R.Nice group.
Claudia C.Very friendly and professional. Thank you.
Gillian R.