Évaluations des clients Fast Graphix

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fast Graphix

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jill M.
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This trailer leaked and ruined boxes, the contents of boxes, my office paperwork and more.

Tyler A.
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Le client n'a pas laissé de commentaire.

Annette B.
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Easy to work with, very accommodating, the price was great! Thank You for making my journey a successful trip!

Denise M.
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When I did the online reservation I reserved two furniture dolly's, but when I arrived to pick up my trailer they said they did not have the dolly's. I was NOT informed in any way that they would not have them, and I was moving a china cabinet so needed them! I had to run around town to find them, I WAS NOT HAPPY!

Tony M.
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in the rear of the truck where the dolly was located was right in the way it could be positioned elsewhere in there

Herman W.
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They didn't have the right sized truck. They didn't have one of the dollys that I had paid for. They tried to not give me an appropriate refund for the dolly that they did not have that I paid for.

Riley H.
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Get the location re mapped, luckily we were able to figure out it was mapped for the old location and made it work to get our rental!! Otherwise it was fantastic and the staff and Fast Graphix was great!! If we ever need a uhaul again definitely will be reaching out!

Jose M.
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Le client n'a pas laissé de commentaire.

Teria J.
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Le client n'a pas laissé de commentaire.

Shawn W.
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Le client n'a pas laissé de commentaire.

lorissa E.
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Le client n'a pas laissé de commentaire.

Brett N.
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Friendly staff that made it very easy.

VALERIE H.
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Not much u can do about the remoteness. Friendly, patient staff and comfortable environment.

Daryl Ann F.
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For some reason we could not use the on line return.

Julie T.
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Very friendly service

Mark B.
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The staff was very cooperative- I needed a truck "pronto" for a furniture move from another town and they rented me a truck for the day. Great service! I would definitely do business with them again.

Steve B.
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Le client n'a pas laissé de commentaire.

Rodney O.
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Le client n'a pas laissé de commentaire.

tom H.
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Le client n'a pas laissé de commentaire.

Stacey L.
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Tammie and Terry did a wonderful job assisting me.

John F.
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Le client n'a pas laissé de commentaire.

Santana P.
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Everything was great and friendly service

Carl P.
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Le client n'a pas laissé de commentaire.

Dana M.
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Small Mom and Pop operation. Only one truck for rent but it was fine.

Eric C.
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Le client n'a pas laissé de commentaire.

Gary B.
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The auto transport worked very well, and will recommend to friends and others.

Nick W.
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Great people great service

Nick W.
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I would highly recommend this location.

Duane R.
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Hitch was not tightened Checked it after driving a mile or so thinking there was a problem. Very loose.

Erik J.
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Le client n'a pas laissé de commentaire.

Deborah C.
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Very nice to deal with, trailer was clean and good to go

sandy B.
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Le client n'a pas laissé de commentaire.

Louan S.
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The operators of this location are personable and helpful. The ONLY reason I didn't give them an excellent was that there is no sign for U-haul on the road and if you don't know where they are its easy to miss the turn.

alina R.
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The customer service agent who helped me booked my rental and hitch did not explain the disclaimer that my trailer would not be in my area. Instead, I had to drive over 45 minutes away to pick up my trailer after already waiting over 2 hours to get my hitch installed when I was already on a time crunch. The operater who booked me my trailer and hitch appointment did not mention anything about the wait for the installation and if my location had the trailer I needed. A huge waste of time and gas. No uhual should be a "one man" operation. There should have been a way for my trailer to be delivered to my location or at least notify me about the possibility of it not being in my location.

vicki A.
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Le client n'a pas laissé de commentaire.

Mark H.
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Le client n'a pas laissé de commentaire.

Dwain L.
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Le client n'a pas laissé de commentaire.

Melissa D.
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Le client n'a pas laissé de commentaire.

Joe W.
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Le client n'a pas laissé de commentaire.

Craig E.
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You can do nothing more to improve. The folks were absolutely fun to work with. Nice clean and friendly environment. Just want to say thank you!!

Shawn L.
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The 24/7 app and online didn't work so well for me but once the location operators heard about my issues they resolved the matter immediately so i could be on my way. Very pleased with how they resolved the issue.

valera N.
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Le client n'a pas laissé de commentaire.

Christina F.
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Make sure the place has wifi for after hour drops .some of us just moving to the area dont have good phone service

Tara M.
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Pickup was quick and easy, even though it was not the location we had reserved. Truck was extremely clean and comfortable.

Keith M.
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They were great people and great service !

Klein M.
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Le client n'a pas laissé de commentaire.

Shane B.
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Le client n'a pas laissé de commentaire.

peggy P.
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Le client n'a pas laissé de commentaire.

Jake E.
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Le client n'a pas laissé de commentaire.

Randall R.
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Le client n'a pas laissé de commentaire.

Randall R.
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Le client n'a pas laissé de commentaire.

timothy G.
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The service was beyond my expectations

Brady N.
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Le client n'a pas laissé de commentaire.

Laura W.
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Le client n'a pas laissé de commentaire.

Jerome B.
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Le client n'a pas laissé de commentaire.

Kendra S.
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Le client n'a pas laissé de commentaire.

luis F.
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Great service, rental truck was ready on time. Rental return was very easy. Very nice couple who run the business. I would use this uhaul rental outlet again and recommend their services. Thank you

Robert O.
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Le client n'a pas laissé de commentaire.

Brian H.
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Well managed! Friendly workers.

Keith M.
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Le client n'a pas laissé de commentaire.

Marcie W.
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Le client n'a pas laissé de commentaire.

TRAVIS E.
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I didn't get the opportunity to interact with any personnel as I dropped my trailer off after business hours. I can only comment on how easily I found the location and that I had a large lot to try and back my trailer in to. I haven't had a bad experience on this move though so I'm willing to bet the reps there would have been just as good as the pick-up location.

Jared V.
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Le client n'a pas laissé de commentaire.

John M.
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three times we stopped and wanted to let the person in charge know that we were bringing back our uhaul trailer. no one was ever at the building. we left the trailer in front of the business area. we tried calling the number on the bill but got no one. this number was the national uhaul company number. bringing it back was not good!

dAVID G.
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Le client n'a pas laissé de commentaire.

Becky U.
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My brother dropped the unit off, didn't have a chance to ask him (I was a passenger)

Warren R.
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They treated me good. So keep up the good work

Loren L.
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Le client n'a pas laissé de commentaire.

jadon S.
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Le client n'a pas laissé de commentaire.

Ryan O.
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Please have the equipment we reserve and pay for ready when we need it, Luckily i doublechecked the day before...and low and behold, you didn't have what I payed for. I had to drive an extra 50 miles to stand in line for half an hour to get a simple trailer. SHAME ON YOU! What is your time and money worth? not only that, I had to contact the Uhaul office multiple times.....what a waste of time....and money..

SARA W.
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Le client n'a pas laissé de commentaire.

Michael L.
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Le client n'a pas laissé de commentaire.

Loraine S.
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Le client n'a pas laissé de commentaire.

Brian C.
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Le client n'a pas laissé de commentaire.

RANDY B.
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Le client n'a pas laissé de commentaire.

Tiffany A.
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It was hard to find

Kimberly R.
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I was extremely disappointed when I arrived to pick up the truck, I was advised that I had been “upgraded” to a 20 ft truck, even though I ordered a 15 ft. This reservation was made a month in advance so there is NO excuse that a truck was available. Not impressed, not impressed

Tom M.
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Le client n'a pas laissé de commentaire.

Phoebe S.
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The address is difficult to locate, it's not really in TRF. It is directly off the highway though, and the signage is good. We asked at a local gas station to find the location.

James B.
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Le client n'a pas laissé de commentaire.

Neil T.
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Le client n'a pas laissé de commentaire.

John S.
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Le client n'a pas laissé de commentaire.

Christine M.
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The worst Customer Service treatment I have ever gotten from an individual. Face to face ommunication and emotional intelligence is seriously below average. When customer asked questions and clear explinations customer was then treated in a dismissive demeaning manor. Worst on return of product was told after a large argument that Business felt it had gone above and beyond, had bent over backwards to assist me the customer, and the customer was intentionaly trying to get a free uhaul move. This was a personal jab at customer I have never been treated so vulgar in my life. TO IMPROVE PERHAPS WHEN A CUSTOMER ASKS QUESTIONS VALID QUESTIONS SEVERAL TIMES TO UNDERSTAND, TAKE THE TIME TO ACTUALLY EXPLAIN WHEN CUSTOMER ASKS FOR A BETTER EXPLINATION. Also an apology was never given when customer called back later to offer an apology to provider. It works both ways. In the end it was bad communication and miss understanding that turned into a personal attack on the customer. Thank you

Karen C.
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Le client n'a pas laissé de commentaire.

BRIAN C.
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Le client n'a pas laissé de commentaire.

Waylon S.
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It would have been nice to have someone come out and acknowledge that we were there to return equipment.

MARLENE H.
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I reserved the truck through the Warroad facility a week before needing it and we ended up driving all the way to Thief River Falls to pick it up. 96 miles! That took the better part of a day when we had tasks to take care of while in Warroad.

linda H.
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Le client n'a pas laissé de commentaire.

Ryan H.
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All good.

Pam A.
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The insurance policy seems extortionist. I'm not talking about the sales technique - I was simply asked yes or no if I wanted it, but we were told that if we do not have the policy any damages had to be paid in full upon return and then we could work with our own insurance company to get reimbursed. I don't have $20K laying around to cover the cost of the truck if it get's totaled out through no fault of my own so I paid the $14 which at nearly 74% of the base cost of the rental is unreasonably high. In addition to that, 99 cents a mile when I have to replace any gas used is also unreasonably high - the total cost for the rental of a truck that I only used for 3 hours and 5 minutes was $59.38 (I'm including the $5 in gas I added). These additional fees should be included in your ads - otherwise it feels like bait and switch.

Peggy L.
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Le client n'a pas laissé de commentaire.

Mary K.
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Le client n'a pas laissé de commentaire.

Ethan R.
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Le client n'a pas laissé de commentaire.

STEVEN K.
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Le client n'a pas laissé de commentaire.

STEVEN K.
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Le client n'a pas laissé de commentaire.

mike L.
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Le client n'a pas laissé de commentaire.

Chris H.
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Le client n'a pas laissé de commentaire.

Jarvis T.
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Le client n'a pas laissé de commentaire.

Dale W.
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Le client n'a pas laissé de commentaire.

Mike C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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