Évaluations des clients Fast Stop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fast Stop

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Thomas J. le

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Didn't realize the back, rolling door was not closed completely, and it was wide open when I arrived at the loading location. Either tell people, "The back, rolling door of the truck is not latched so you can see what's inside -- please close before you leave," or simply close and latch the back door before the renter takes it.

Andrea K. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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Le client n'a pas laissé de commentaire.

Susan T. le

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Le client n'a pas laissé de commentaire.

shawn B. le

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Did not have furniture pads, requested 12, only had 4. Not clean and one had dead mouse in it.

Eric C. le

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All went very smoothly

David H. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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Took 50 minutes for paper work, besides very little fuel had to back onto street without any help! Also had to pick up 60 miles from where I was expecting to.orderd in Streator Illinois had to pickup in Bloomington Illinois at my expense plus hour and ten minutes there and back.

Dianne H. le

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We were surprised it was a convenient store and not a UHaul facility, but it was fine. Not sure this was the closest drop off location from our destination.

Paul L. le

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Key was not in Lock Box. Had to go into the store and deal with the owner.

bill R. le

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one way is too expensive

cody B. le

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Le client n'a pas laissé de commentaire.

Lori M. le

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When we arrived at Fast Stop the truck was waiting for us, but there was no one at that location that knew how to process the checkout! We were advised to go to the Main Street location in Bloomington which I called from Fast Stop, only to find that they did not have a truck on site for us to rent! The Fast Stop location was not staffed to rent us the truck upon arrival, which was not acceptable considering we had a reservation and were instructed to go to that location. Fortunately, a very competent and helpful person from the Main Street location named Shaniqua drove to Fast Stop and processed the checkout for us. Thank you, Shaniqua, for your excellent effort and customer service!!

Jim F. le

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The cab smelled like a old bag of dirty diapers was left in the cab on a hot day. Had to ride with the windows open.

Mckie P. le

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Le client n'a pas laissé de commentaire.

trevor R. le

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Everything was fine except for we had reserved a uhaul and went to pick it up from my the fast stop location on college where we were told to pick it up and we were told we couldn’t. I asked why and the gentlemen at the counter told me he wasn’t sure how to work the machine.. he told me I wouldn’t be able to move today, until I got upset he didn’t even care but then once I was upset he called and tried to fix the problem but still wasn’t able to. So I had to leave and call the main store to figure it out but still was unable to get it done. My fiancé called back and raised hell and that’s when they finally told me they would send someone over To get the truck for me from the fast stop. So I finally got the truck but 2 hours late and caused nothing but problems and headache. I will not be getting a uhaul from this location again

MAHIMA C. le

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Le client n'a pas laissé de commentaire.

Joe D. le

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Le client n'a pas laissé de commentaire.

Jasmine H. le

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Le client n'a pas laissé de commentaire.