Évaluations des clients Federal Way Heated Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Federal Way Heated Self Storage
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Kyle S. le
This comment is mostly for the previous location (Tru Enterprise in Fife). I had reserved a Uhaul a week in advance at another location is preparation for my move yesterday on the 20th at 9am (I work nights and got off at 5am and stayed up until I was supposed to pick the uhaul up). I arrived at the location at my confirmed time to find the place closed, locked down, and no help to be found. All we found online was that the place would open at 10am so we returned at 10am and still found no one at our original location. This unfortunately set us back over two hours trying to hunt down a uhaul after I had made a reservation a week in advance and left us extremely bitter and upset. Calling Uhaul itself was nigh on useless because they wanted us to try all sorts of troubleshooting including just walking through a locked gate. This Tru Enterprise location was completely non-usable and a farce Alex at this location in Federal Way was helpful and very kind and I have nothing but nice things to say about this location.
Thomas L. le
I put more fuel in the truck than i used. The customer should be able to to get for credit for the extra fuel
Kayla D. le
The man working (I don’t remember his name) was nice and friendly. He was helpful and competent at his job.
shai D. le
Alex did a wonderful job helping me from start to finish!! He was very knowledgeable about the plans and the u-hauls that it made it and easy process. So Thank you! I would definitely recommend my friends and family to this location because of the customer service!
Gary R. le
Nothing really, the young lady who helped me was very friendly and helpful.. She deserves a raise!
zhajeid G. le
Be more accurate with stated charges.
Anastasia S. le
Had a great experience
Sharon A. le
I don’t like that we were charged a fee for safe move when it’s not even explained or requested in the initial rental.
cyndi W. le
Every time I called this location on Pac Hwy, the International site answered the phone...not once in 3 attempts did I reach the site where I was picking up the truck . The other office was able to answer all my questions, I just thought it was a bit strange.
Neil D. le
Very good service.
Guy F. le
Great experience
joyce W. le
Very pleased and satisfied with the whole experience.