Customer service was Great
Jackie L.- Washington WA
- Federal Way
- 98003
Moving Truck Rental in Federal Way, WA at Federal Way Heated Self Storage
(Concessionnaire U-Haul dans le voisinage)
35205 Pacific Hwy S
Federal Way,
WA
98003
Services dans cet établissement :
Pour nous contacter
35205 Pacific Hwy SFederal Way, WA 98003
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 5h pm
- Dim : 10h am à 4h pm
One-Way and In-Town Local Rentals in Federal Way, WA 98003
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 4.0
I can't read my receipt. It is so tiny. I need to be able to read it.
Rebekah B.- Rating:
- 5.0
Convenience, friendly service
Barry M.- Rating:
- 5.0
Technical support was great, helped me to get the truck with some difficulties on the website, such as location settings, compartment 4, instructions were not quick to respond to
Barry M.- Rating:
- 3.0
The online check out app was broken, and would not let me check out the truck. This was super irritating.
Michael M.- Rating:
- 5.0
NICO WAS AMAZING!!! SUPER FRIENDLY!! Thank you Nico!!! You're awesome!
Tatyanna W.- Rating:
- 5.0
Great u haul. Great people at the pickup
Connor M.- Rating:
- 1.0
If I order a furniture dolly online, I expect the location to have it. This store didn't and it completely screwed me and I had to rent a dolly at a different location
SIMON W.- Rating:
- 5.0
Both customer service reps, for both days, were so nice, and helpful. It showed they really liked what they do, and we're happy, a rarity these days. They greeted me kindly when I came in and we're very helpful. The first day we even exchanged doggy pictures. They were absolutely a pleasure to work with.
Rachell B.- Rating:
- 3.0
The person who helped us was very nice and professional. We did have an issue in that UHaul let us set up an 8:30 24/7 pick up online but then we had to pick up in person and the place didn't open till 9:30. Also, at the enchanted parkway location it said I received the call and text to schedule but I showed my phone to the guy there as neither was in my call or text history. He double checked and my phone number was correct. Would be a good error to fix.
Marisa K.- Rating:
- 4.0
When I made reservations online the quote was $119. When I went to pick up my truck the system said it was $129. They did not seem a way to reconcile that difference.
Sterling S.- Rating:
- 4.0
Ryan Brand displayed very friendly and effienct customer service. Thank you
SYMPHORIEN A A.- Rating:
- 1.0
The person behind the counter tried to blame me for some kind of property damage with no proof. They demanded my insurance information and argued with me. I will never use this location ever again.
Larry B.- Rating:
- 1.0
Pick up the truck at 2:45pm yesterday. And today dropped it off at 2:50-2:55pm . Basically late 10-15 minutes???? And I was charged extra $60??? Such a ripped off! Unacceptable. Money hungry
Ronald N.- Rating:
- 5.0
Kenda was fantastic!!! She waited to go on break because she knew we were coming. She was helpful, welcoming and I'm pretty sure a warm smile under her mask when we arrived. Thank you Kenda for making it easy.
CHARLOTTE M.- Rating:
- 1.0
Very rude and talked down about uhaul.
Aaliyah C.- Rating:
- 5.0
I had to pay more then i had to the location is i haul moving & storage of federal way 35205 enchanted parkway south. I paid more then i had to
MANUR H.- Rating:
- 4.0
Follow very good the rules
efrain R.- Rating:
- 3.0
The truck had been smoked in or around so the whole cab smelled of cigarettes.
Daniel W.- Rating:
- 3.0
Covid - I expected a very clean truck inside. Inside of windshield not cleaned, dash was dusty, cab was perfumy at first then reeked of weed when the vents started to blow. Seat was clean. Front desk gal clothes and hair were messy, her purses were on the table behind her instead of being tucked away. No greeting, no smile. Truck ran fine, engine light was on. I got the job done. I expect more from UHaul.
LUCY DIANA R.- Rating:
- 4.0
I returned it with more gas in it than when I rented it, but received no credit. There is room for improvement on that point.
JAMES HALVER T.- Rating:
- 5.0
The person was busy but provided me with good service. She told me that she was going to email me my reciept. She did and all was good!
APRIL E.- Rating:
- 5.0
The truck was clean on the outside, the front windshield was very dirty.
LISA S.- Rating:
- 1.0
I was overcharged for returning rental after hours. I was aware of the $20 fee and yet they still charged me that plus an additional day without notice.
Cindy Z.- Rating:
- 4.0
Online RSVP app could be faster
Ronald A.