Évaluations des clients Federico Tire Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Federico Tire Inc
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Justin G. le
This location was good but not plowed. Also the u Haul back door was frozen shut and had to take awhile to get it to open. Over all the experience was good and easy with the App.
RUSSEL C. le
Taken care of very well by the location on North ridge in Perry, Ohio who booked my reservation and the staff at Federico tire in Painesville,Ohio who hooked me up and got me on my way.
Michelle B. le
I think the service was great
RICHARD M. le
Thanks to the fellow that helped us un hook and move the trailer back into its spot. There was allot of snow and ice storm the night before made it too hard to back the trailer into a spot. Will be using this dealer anytime I nwwd a truck or trailer.
Richard T. le
Like always my renting of transportation and trailer will come from uhaul. Thank you for the great service.
alex S. le
It was fast and easy. Good place to rent a Uhaul.
Richard T. le
I will be doing all my renting at this location. They have great service.
Jefrey M. le
Equipment is ready upon arrival. Easy to rent and easy returns.
Robert N. le
Everything is fantastic the way it is
glen K. le
NOT impressed by the "Free Upgrade" to a bigger trailer, which I did not need or want.
Paul N. le
They were open later which helped a lot.
Tom W. le
They came in on a Sunday because the other uhaul site couldn’t find me a trailer that I reserved two weeks in advance. The men went out of their way to make a bad situation turn good.
Connor R. le
I was billed higher than the quoted amount, absolutely ridiculous, I will be using a competitor from not on
Holden S. le
Enjoyed doing business with them. I felt they were honest and helped me get the best deal.
stan C. le
I was met by the owner/staff when I arrived to pick up the trailer. Everyone was very pleasant and courteous. I was signed up and on my way in 10 minutes. When I returned the trailer, I was met immediately and they unhooked my trailer for me. I was asked if everything met my satisfaction. Professional and a great customer service. I will be back again to use their services. Thank you Frederico and Uhaul.
Kevin W. le
Best service ever. I see no room for improvement !
Jim U. le
great group to work with. will be back!
Denise F. le
I returned the Uhaul after hours. The link I was sent to return the vehicle was not working (couldn’t find my location). Ended up costing me 20 dollars extra. Besides that was a great experience.
Kathy S. le
No issues. Good service. I particularly like the X's on damaged areas
mary G. le
Maybe get an extra hand for the guy running around the entire shop by himself!! He was great, but he had way too many customers for just one person. I enjoyed the convenience of the vehicle and the ease in renting.
DAVE M. le
The web site to drop off after hours was inaccessible. The site is terrible. I would think you could do much bettr.
Jackie C. le
Ensure mileage of truck mpg are correct so customer has a better understanding to figure gas costs
Dave S. le
Outstanding service and condition of vehicle.
Robert K. le
Everything went great! Very nice and professional staff.
Bryennt S. le
the guy that worked with us was great. please let him know this. he was exceptional. only thing we didnt know was that we had to use our credit card to reserve some of the vehicles and not cash. please make this known on your website
Greg P. le
Nothing! Everything went smooth. The motorcycle trailer made it so easy. I will use you again for future moves.
KEITH H. le
Gas should be included in the .99 cents per mile
Michael S. le
Good service, remember though, we do not know what you know. So the process is not CLEAR to the customer as it is to staff who do this daily. Need better directions on line - and choices. I would rather have email notifications rather than texts.
henery D. le
Spent 8.00 per day for insurance. Was not told or aware that the coverage was limited to 5000.00 until after email receipt was received. Since I rented a 6x12 trailer with gate, I am sure that this limit could have been exceeded if the trailer had been totaled.
tim U. le
Nothing best experience I have had renting a vehicle. Guys at Federico's great to work with could not have been a better experience
John S. le
This location was convenient to our location but was closed on Sundays but did have a key drop box which was good for us but we didnt have any contact with anyone at that location only a 1 800 number from Uhaul which the woman who took our call was very helpful and understanding.
Valerie L. le
The service was wonderful and the van was nice. However, the van we rented had something wrong with it (I think transmission). When switching gears it makes a growling noise. It didn't pose a problem for us because we didn't have to go far, but if someone had rented it to do a significant move, it would have been an issue. Otherwise, everything was great.
Sean P. le
Learn how to select the truck share 24/7 option correctly so I’m able to get my truck at the scheduled time and not sit on the phone with customer service for an hour and 45 minutes
Jennifer R. le
Once again we were directed by the app to a location an additional hour and a half out of our way, so we drop it off at this location. The app is the problem
Johanna F. le
I can always rely on a positive rental experience at Federico Tire. The equipment is clean, new, and dependable. They are very accommodating to my schedule, also. Thank you for such a nice service!
ART L. le
Always friendly, great service.
Bill L. le
No improvement needed.
Rebecca B. le
The service person was very timely.
JEFF H. le
The air conditioning was not working during the move. Luckely the air temp was 75 degrees for most of the day.
Joyce R. le
Nothing, the drop off location was easy to find and their was sufficient space to park the U-Haul trailer.
Daniel C. le
Friendly, helpful staff, quick pickup and drop off
Frank S. le
I couldn't get over how nice the people were when I dropped the truck off. Quick and easy experience. Thank you.
lee ann M. le
I was just worried when i came back where to park it as the spot that i pulled out of was filled.
Steve T. le
1. Contents got wet inside truck. Passenger side front. Boxes soaking wet. Luckily nothing ruined. 2. Windows nasty cigarette smoke film. Horrible to see w weekend weather we had 3. needs service
KEN F. le
Nothing excellent experiance, staff cared about doing a great job, and they did. Thanks for larger size recommendations on the carry all saved time and money.
angela B. le
Thank You for your rental help and low cost
CHRIS S. le
Nothing
David S. le
Nothing