Quick n easy! Owner of business was very kind and explained all the steps with renting a Uhaul and the return process was smooth too.
CHELSEA T
Customer Reviews for Fee Mail Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Worked with us, helpful.
KELLY WNothing, where I went the lady there was wonderful. I Love using U haul. You guys are number 1 in my book. Thank You for your wonderful people that work at U haul !!
KAREN LIt was excellent very nice people
PETER BMy online quote did not include the $1 fee for "Est. Vehicle License Recovery Fee." I don't understand what this fee is for, it is not explained anywhere, and I was not able to opt out or provide feedback when checking out online when returning the van--I checked the box and wrote my concerns but was not able to progress any further with checking out. I am also unhappy that I was not informed before picking up the van that my estimated mileage would be charged to my card in the form of a "hold" before I even drove one mile.
Scott MShe was nice and helpful,and friendly
Ramon HThe floor of the van was dusty and muddy.
Kacey PVery difficult using the mobile system . Owners were helpful but took way too long to get in and out of the place.
Maile RAt this U-Haul the lady that helped me was great, offering excellent service & she was very personable. The thing was that the truck was pretty dirty inside & out. So much so that because the windshield was so dirty that when the sun hit it I had a very hard time seeing well. Also, the previous person must of had to use the jack & failed to re-secure it so it & it's pieces were rolling all around when going around curves. I'm sure this was an isolated incident because the lady who helped me reflected great competency so I can't imagine this is the norm for her store.
Julia BThe ladies are super nice and the process was very easy. Picking up and dropping off both. Maybe clean the inside a bit better. That's the only negative thing I could say.
Michael I