Customer Reviews for First Fremont Market
(U-Haul Neighborhood Dealer)

44 évaluations

3558 Fremont Ave N   Minneapolis, MN 55412

(612) 284-9024

Heures d’ouverture

  • Mon-Sun: 9 am–9 pm

Services dans cet établissement :

Pour nous contacter

(612) 284-9024

3558 Fremont Ave N
Minneapolis, MN 55412

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 9 am–9 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Had move to St Paul, given Minneapolis drop off 20 miles away. Staff did not come out to check truck but I left with excess gasoline and clean Will use Uhau again, it was bitter cold and snowing at drop off.

Vicki Frigo 
Évaluation :
1

I'm upset. The location overcharged be by 20 miles. Then when I returned it the guy said it was never checked out arguing I had to show him my checkout receipt. I have made this trip lots of times and never charged over 60 miles.

KIMYATTA FLOWERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Micah Doh 
Évaluation :
3

I would rather not have my location be switched on me at the last minute. And if it does I hate that I have to pay the extra money on the miles. I could have walked across the street to get it but I had to drive 20 minutes out of my way instead.. it also smelled like weed

Skylar Burnside 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Yushi Zhang 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer Falcon 
Évaluation :
3

This is just a small parking lot behind a tiny store. The area was a little sketchy. Drop box was blocked so we could not deposit keys. An employee did come out right after we submitted our return to U-Haul and took the keys.

Jennifer Peer 
Évaluation :
3

More of a liquor store. But adequate parking for the truck. Quick return... just took key.

WILLIAM MILLER 
Évaluation :
1

This place is available online to drop off, but when you get there. You arent allowed to drop off here. You wont realize it until after you complete the transaction online, because dropping off the key is the last step and there is a small, worn out sign on the drop off box saying to go to the U-haul on Lyndale.

Spencer Pasno 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhammad Hamza Saad Shaukat 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarri Danker 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cori Jones 
Évaluation :
3

Always overcharged poor service

Romesha Shavis 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KATE WOMACK 
Évaluation :
5

No issues. Clean trucks and good customer service.

Benjamin Middleton 
Évaluation :
3

Make sure dollys and pads are available when ordered

Greta Schultz 
Évaluation :
5

none

Tony Dashiell 
Évaluation :
1

Pick up location was on Rice St, 3 miles from our house. We had a 9am pick up and the tobacco store, where we were suppose to get our keys, should have been open at 8am. They were not open at 9am and by 9:30, we had called U-Haul twice and they ended up sending us to tp a different pick up location Minneapolis. That was a 25 minute drive. That pick up was easy but now were were 1,5 hours behind on our move in. No apology or offer of any type of compensation for the hassle so before we hung up with U-Haul on our way to Mpls I requested some type of compensation and the woman said she would put in that request. The next day, I noticed we were charged for 14 miles over! WHAT!! YOU sent us the Minneapolis because were were physically not able to get keys at the location right by our house! I called U-Haul and that charge was removed. I asked about our request for some type of compensation and she said the request has been closed because they didn't charge us for the extra 14 miles. Again... WHAT?? I asked to speak to her manager and that man reimbursed us $50. Moving day is stressful. Being behind an hour-and-a-half made it worse and having to ask twice for U-Haul to make it right is frustrating.

Joe Foley 
Évaluation :
1

Read above

Greg VanDreese 
Évaluation :
3

Lock boxes could use a tune up, difficult to open.

Michael VanGuilder 
Évaluation :
1

The muffler was missing and the truck could be heard from a mile away. I rented a two wheeler for an additional fee and it wasn't included with the truck at the time of pickup. I would not recommend this location or service again.

Jason Hoppe 
Évaluation :
5

The gentleman running the store was very helpful and nice! However, he didn't ha e a furniture dolly, which we needed. I ended up buying one from Home Depot but would have preferred to rent.

Nicholas Arnosti 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Mohamud Muse 
Évaluation :
2

The reason below average, customer service rep who helped me book the reservation did not suggested me right option and that cost me $100 more than what I suppose to pay.

Vijayamanikandan Mohanavijayan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adams Dillard 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael Brogan 
Évaluation :
2

The pick up process is absolutely atrocious

Madison Miller 
Évaluation :
1

Terrible experience. The original location where I was supposed to pick up the Uhaul was closed and then I was sent to a different location. To where the employees were not helpful at all. I went from having my Uhaul reserved online for 12:30pm and didn't get my Uhaul until 2pm. When I had booked this since the beginning of the month in December. Ridiculous. Highly unsatisfied. Then I checked the Uhaul back in for drop off through customer service but it wasn't checked in until the following morning. So I was overcharged. Uhaul did not making moving any easier, instead it added stress.

Luis Gonzalez 
Évaluation :
2

Do not have an option for counter pickup if counter pickup is not an option offered at the location. Make the mobile return process more intuitive and foolproof so you don't get charged for an extra day and not enough gas when you actually returned it on time with the right amount of gas.

Levi Burrows 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael Sinclair 
Évaluation :
1

It took me a hour and 30 minutes to get the truck and the key. I chose to pick up from the location and the store owner switches it so I can open it using my phone. I was charged 67 for my trip. Then they charged a extra $157. This was a Horrible experience and I will never never never refer you guys to anyone of my friends or family again. I run three businesses and you guys will never get my business again.

Sancheze Bell 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Peppino Earthman 
Évaluation :
2

I was not planning on doing online check in and the U-Haul locations in person checkin wasn't working. The box of the U-Haul did not lock which became very inconvenient when the unit was unavailable because the previous tenants were still moving out and I had to wait 3 days with my stuff in a U-Haul that doesn't lock. Also, the dolly was just laying in there, and it wasn't latched down, we didn't use it, and latched it down ourselves. The U-Haul had very little fuel when I got it, and then still charged me for gas when I returned it with the same amount.

Connor Corbet 
Évaluation :
5

Making sure the code to pick up the truck is sent when the confirmation number is sent

JERLEEN DAVIS 
Évaluation :
3

The UHaul I picked up was on E for fuel, and when I turned it in at the same level I was charged for gas

TREVOR METZER 
Évaluation :
3

Let a person know that they are to prerequisite

Andrea Majors-Hollin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kassandra Bettie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Octavia Minafee 
Évaluation :
2

I was unable to pick up my uhaul at 7am due to a system error which caused me to be late for movw out. I couldnt pick it up until 9am.

EMILY MCGRATH 
Évaluation :
1

The cashier told me that he wasn't supposed to be helping me since he needs to watch his store because the neighborhood people steal. It took him an hour to assist me after us being on the phone with two different representatives he finally understood that he had to take me out of his terminal instead of me using a code from the Internet. It was very frustrating and unprofessional. Even if he felt that way I don't think he should've told me that he should've been watching his store from thieves rather than helping me out with the U-Haul. Very disappointing I will never rent from this location and I will never recommend this location.

Toria Panama 
Évaluation :
3

I was duped into paying a $14 safe move fee which I declined but somehow ended up being billed for. Last U-Haul I will be renting.

Adam Wicklander 
Évaluation :
3

I ordered furniture pads and they were not in the truck when I picked it up.

Arianna Vazquez 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kyle Silvers 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nathan Rouse 
Non les évaluations ont été soumises pour cet établissement.

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