Le service à la clientèle était génial. However, there are two major issues with this location. 1. The parking is limited because they have large pot hole at the entrance. So they limit how many vehicles can park. 2. They are open 9am to 9pm. If you are returning the vehicle after hours, there is no key drop box. I had to leave the vehicle overnight and return the key when they opened the next morning. This is inconvenient for me because my contract is closed at this point and U-Haul is losing business because another customer can use that truck while I am holding the keys.
Salah H
First Fremont Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Minneapolis, MN 55412
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- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The location of the U-Haul pick up is very helpful and placed in the right location for the community.
Jonathan TThe location was convenient being right in my neighborhood. The service was quick and easy. The truck was probably the cleanest UHAUL that I have ever rented. Also, the staff was extremely kind and really did make it a smooth process. We will be needing a truck again in a few months and sometimes we rent a few times a year - this will definitely be our preferred spot going forward.
HEATHER WThe truck was dirty on inside in both the cab and the back where you put stuff. The gas tank was on empty. I don't think I should have to worry about stuff like that when I have enough on my mind the way it is. We shouldn't have to sweep out the truck before we can use and also run and put gas in so we don't run out on the side of the road. The sad part about this is that my friend has rented a uhaul like 3 or 4 times in the previous months and the truck was like that every time for him also so we know it's not just a one time deal that's just how they do it at this location and that in my opinion is being lazy and they just don't care. We always give it back clean but I sure in heck am not going to fill the gas tank when it was on empty to begin with. Thank you for giving me the opportunity to tell you this if I had told them I know that nothing would change. Maybe if you tell them they might listen. It's terrible customer service when they can't even do there job. Thank you
Carrie SThe previous renters left a mattress in the truck!!! The truck transmission needs work - it constantly downshifts and revs the engine.
Tim O