Customer Reviews for Flooring Mart
(U-Haul Neighborhood Dealer)

30 évaluations

1466 E Foothill Bl Ste G   Upland, CA 91786
(On the south west corner of Grove Ave and Foothill Blvd)

(909) 532-8729

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 10h am à 5h pm
  • Dim : 11h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(909) 532-8729

1466 E Foothill Bl Ste G
Upland, CA 91786
(On the south west corner of Grove Ave and Foothill Blvd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 10h am à 5h pm
  • Dim : 11h am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Have consistency when opening the store. Open the store at the time you say you will open the store and follow through, if something cmes up and the store is opening at a different time, then please try to communicate that change. I arrived at 9:15 to see that the "Come in, we're open" sign on front door, door was locked. Opening hours listed on front door says Uhaul opens at 9:30am, while Yelp says it opens at 10:00 am. Door was not opened until 10:15 and I did not pick up the uhaul until 10:30 when my original reservation was for 9:00am. This drastically impacted my move out schedule and caused great inconvenience for the rest of my move out/move in experience. Would not recommend this location, or any uhaul services at all.

Lawson C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENISE M. 
Évaluation :
5

Quick and easy to rent. Will be renting again if I need to.

Esdgar M. 
Évaluation :
1

Not being able to take the pick up one way was very inconvenient. Drove up 100 miles to rent a pick up to have to return back wasting my time and money

Brandon D. 
Évaluation :
5

Original place we ordered truck 1041 foothill upland RYAN assisted us was very rude, unprofessional , no respect for elderly with my mother which is 75. Got her upset , Then with me I asked Ryan why he was been rude n informed him he knows how uhaul rental works we don't we never rented one. He stated he was the manager. Not my fault he works there. I finally got someone else that answered phone n David is manager not Ryan so I guess he lied. Do not go there this is Unacceptable. Thankful for this survey . Truck rented for one why so place where truck was picked up now that man was very nice perfessional. 1466 foothill #G awesome

Olivia F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMAD D. 
Évaluation :
1

They should not be allowed to rent uhauls. I received the vehicle with little to no fuel. When I returned the vehicle they overcharged me an additonal 450 miles. I even filled up the fuel to the proper line and they charged me for fuel. Bull shit.

David P. 
Évaluation :
2

While the person handling the U-haul's were very nice and helped me out. When I arrived at, the U-Haul was dead because someone had left the headlights on. My husband and I had to jump the truck to get it started. So that was just an avoidable inconvenience. I was refunded some of my money due to the U-Haul not being "pick up ready" and all was handled with that store.

Amanda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy R. 
Évaluation :
1

The location was not open at the time it was supposed to be, and I had to wait outside.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monika L. 
Évaluation :
1

I got charged by the place I rented the truck $88.08. WHY AM I GETTING CHARGED AGAIN WHEN IT WAS ONLY RETURNED TO THE RANCHO LOCATION. This is another FRAUDULENT CHARGE and my bank has been notified again to not honor this transaction. I rented a truck, I have a complete RECEIPT for $88,08 PAID IN FULL. The drop off location cannot charge my card for anything. Once again, THIS IS RIDICULOUS AND I WILL NEVER DO BUSINESS WITH YOU AGAIN. I have had to cancel my debit card due to all these unauthorized charges by YOU!

Donna G. 
Évaluation :
5

Very convenient and helpful! Thank you!

Adrian V. 
Évaluation :
5

My experience was phenomenal after a couple horrible experiences once I got to the Upland location wise. Was turned around thank you so very much for being polite clean and very professional I highly recommend U-Haul and will be returning because of this locations experience thank you again

KANANI L. 
Évaluation :
5

This location is great. Best place to rent

Ryan H. 
Évaluation :
5

The interior of the truck appears to never have been cleaned… sad considering Covid-19 standards other companies have performed at.

GEORGE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMAD D. 
Évaluation :
5

Maybe open earlier on the weekend it gives more people a chance to rent trucks

Harry A. 
Évaluation :
5

Thank you for helping me with my trucking needs

Terri S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KAREN R. 
Évaluation :
5

The original reservation for a 26' box van was made at the Fontana CA location, on Foothill and Sierra, at the beginning of December. Long story short, they rented out my reserved van, and I was there at the time of opening, on the reserved date. The representative acted like she couldn't care less when I protested their action. Anyway, the representative at Flooring Mart was much more professional. I think I would use his u-haul service before I'd ever do business at the Fontana location again. (There's no point in offering reservations on equipment that can't be counted on to be on-site & ready at the scheduled time.)

JOHN M. 
Évaluation :
3

Being charged for pads that I never had and then showing a return of pads that I never had seems a little crazy.

Richard D. 
Évaluation :
1

AC wasn't working, called location and left 2 voicemails, they never returned calls.

Carol N. 
Évaluation :
5

Fine as it could be

Marilyn P. 
Évaluation :
5

Friendly and knowledgeable personnel. Will be back.

Sam D. 
Évaluation :
5

Pick up and drop off were very easy at this location. There are large driveways for access and easy parking. 2 gas stations are near by. The staff made everything go smoothly.

Philip I. 
Évaluation :
5

New location. Very nice people and service.

sunny P. 
Non les évaluations ont été soumises pour cet établissement.

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