Customer Reviews for Flower Jungle of Lake Worth
(U-Haul Neighborhood Dealer)

198 évaluations

4924 Lake Worth Rd   Lake Worth, FL 33463

(561) 531-5603

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 5 h p.m.
  • Samedi : de 10 h a.m. à 4 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(561) 531-5603

4924 Lake Worth Rd
Lake Worth, FL 33463

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au vendredi : de 9 h a.m. à 5 h p.m.
  • Samedi : de 10 h a.m. à 4 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

The vehicle was not maintained. The maintain tire sensor was going off. I had to stop and fill the tires with air. I have pictures if you want to see of the sensor light and the tire light.

SCOTT C 
Évaluation :
1

This location is very tiny and was NOT equipped to drop off a 26ft truck. I was also sent two different drop off instructions to my phone and the contract. I don't have anything negative to say about this particular location or staff, but our overall experience with U-haul has been ABYSSMAL

RYAN J 
Évaluation :
5

Continue providing great customer service!

PIERRE P 
Évaluation :
5

The person that rented the vehicle was very nice. She exhibited professionalism and very informative.

NOE B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RYAN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONALD M 
Évaluation :
1

Terrible - A confirmation and number and location means nothing at all. Independent dealers are so bad do not know what they are doing and no customer service. Had to go to 4 different Uhauls same day. SO BAD

ERIC G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID R 
Évaluation :
5

make sure the U-Haul's have ramps. This one didn't and it made it awful hard to get furniture up into it

Cheryl C 
Évaluation :
4

I saw that they charge me $37,42 and $37,41 and give me a refund of $37.40. This is a big mistake cause I paid in full and return the van the same day after hours.

VLADIMYR L 
Évaluation :
1

The car has an air pressure sensor on !! The lady who was attending me didn’t pay me any attention when she have got a Costmer doing flowers

EYAD A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES H 
Évaluation :
4

Have a connection in the computer to reservations made over the phone. I had paperwork showing reservation with Flower Jungle but it was not in their system. The women at Glower Jungle were very professional and willing to help. Would go to Flower Jungle again.

Richard L 
Évaluation :
5

The owner/operator was so efficient and friendly. Very nice people and it's great location. Much nicer than the UHaul location east on the same road. Je la recommande fortement.

DAVID W 
Évaluation :
4

I requested blankets for my move and the location had non available, nor did a nearby location. It would be nice to know before hand that additional equipment may not be available.

WILLIAM G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SKARLENT G 
Évaluation :
2

I scheduled my pick up for 9:00am on 08/01/24 at Flower Jungle. I had to take a Lyft from my home to get there. I arrived and the shop was closed. Store hours were posted on the door opening at 9:00am. I did the 24/7 Share app pick up stuff. The last step required me to go inside to show the rep to get the keys to the truck. No one was at the store. I googled the store and called and left a voicemail. I got a call from the owner saying she would be there in 5 minutes. She didn't arrive until around 9:30. It was an inconvenience. I also tried to call uhaul with no luck and chat on the app with no luck while I was waiting.

Larry N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK L 
Évaluation :
5

Service was great from the minute I walked into the location. Very nice . Very helpful. Fast service . No issue dropping it off . Everything went so smooth and perfect. Definitely will be useing them in the future when I need a truck !!

Jamie C 
Évaluation :
3

Have a after contact other service needs after hour that can assist other than roadside service assistance or cash assistance

angelia m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashton E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael E 
Évaluation :
5

Extremely disappointed with my original reservation. Thank you to the flower jungle for getting us a truck last minute! You saved our lives that day! My previous u haul reservation up the street was not helpful as they didn't answer the phone or me knocking on their door for that matter. Why say you're open at 8am if you're not going to answer the phone or your door at 9am. Unfortunately ended up with a much smaller truck (10 ft instead of 16 ft) which resulted in a higher cost due to more trips costing more in mileage. Had no choice but to make it work.

Nicholas Z 
Évaluation :
1

Front desk was pre occupied packing flowers , start my transaction and the stopped in the middle to pack her flowers for a guy picking up . Office was a mess , bird poop everywhere

Laura D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carlos l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VITO G 
Évaluation :
3

No comment

Gracia O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew R 
Évaluation :
5

Nothing they were excellent

Aniola E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward d 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Neith R 
Évaluation :
5

Amanda (the clerk) was very helpful and informative. The truck was clean and new. A great experience

Carol M 
Évaluation :
5

S.O.

Olga S 
Évaluation :
2

The lady that was working there at the time, told us to return the rental at a certain time but never told us we would be charge an inconvenience fee to leave the key in the drop box since the place don't open on Sundays . A lot of miscommunication. If it was communicated properly we would've return the rental during business hours and avoided all the extra charges . Highly disappointed!

Michel S 
Évaluation :
5

none

Loren B 
Évaluation :
5

Best experience I've ever had renting a U-hall! Merci.

BOBBIE A 
Évaluation :
2

Flower shop was messy, representive was almost 30 mins late, he was disorganized and lack handling skills in terms of helping customers. I ordered a dozen pads on my order and that was not in the truck. I ran late coming back with the truck because he was late and no remorse or compensation.

Kamara F 
Évaluation :
2

I requested and paid for two sets of moving blankets. The blankets were not in the truck when I picked it up. I noted this in the initial documentation and the finalizing documentation. I was still charged for the blankets. I have called the location twice and promised return phone calls each time and I have yet to receive a refund for the missing blankets.

Chesney S 
Évaluation :
5

Jonathan is great!!

Charlene K 
Évaluation :
1

I was charged an extra $42 with no explanation. I checked out online but was still charged for unknown reasons

Bernard I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula M 
Évaluation :
2

The truck was dirty inside and out. The person who checked out the truck was rude and condescending. As this is not the primary business, it seemed as though I was a nuisance, since I wasn't there to buy flowers. When I dropped off the truck, she was too busy to check in. I am still waiting for a receipt. She told me it would be emailed to me before my scheduled check-in time which was 3 PM.

Donna W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

frank k 
Évaluation :
3

On time arrival at opening.

Jesus G 
Évaluation :
5

Very friendly staff

rose l 
Évaluation :
1

The place looks like a botanical gardens, there is no sign that indicates here is a u-haul partner or whatever . Totally disappointed

Saito J 
Évaluation :
1

Our rental was scheduled for 9:30. Uhaul switched our location to one that did not open until 10, then the uhaul associate did not show up until 10:30.

joseph d 
Évaluation :
4

Time consuming paper work was a bit much

James J 
Évaluation :
5

I didn't catch the name of the guy who helped us, but he was awesome. If it helps he was wearing a floral button down shirt. He really made the process of getting the truck easy and helped me to use the VIP certificates I received due to the last horrible experience I had with Uhaul. This location was amazing. Will definitely recommend this location to friends and family looking to rent from uhaul .

Jimmy S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James O 
Évaluation :
5

Everything was okay. Thanks for your service

Mariane R 
Évaluation :
5

The mobile app is not user friendly. However, the Manager at the location made everything work.

MARK H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Daniel B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry H 
Évaluation :
1

Mezzi troppo vecchio da rottamare….!

Elton Y 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID M 
Évaluation :
5

Great service and big attractions

wimberg s 
Évaluation :
3

I am very upset that the first location (Store 66) did not have my moving truck ready, and I waited an hour on the phone to have uhaul transfer me to Flowers Jungle, I lost my deposit for my movers since I arrived back to my house hour and half past my time. Also, I was charged for dolly which was not in the truck because it was not my original location.

Kendra B 
Évaluation :
1

Truck was old and smelly. Steering was off center. Interior was dirty. Truck had saw dust in the back. Location was almost 20 miles from my house. Terrible experience.

CHRISTOPHER M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE C 
Évaluation :
1

They charged for insurance upon my return without even asking if I wanted it. They did not want to give me a refund when I asked for it and told them I was covered by my own insurance

JOEL D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LOK H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jimy A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE C 
Évaluation :
5

Make it difficult to lock the keys in the truck.

Ibrahima B 
Évaluation :
5

Great customer service! I will use them again :) thank you

ROMAN V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAVIER R 
Évaluation :
3

The service was too slow. Had to wait a long time.

DANIEL G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven E 
Évaluation :
5

Excellent customer service.

Daniel C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HELEN B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mariangela P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL T 
Évaluation :
4

See prior comments.

Scott K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARA R 
Évaluation :
5

The customer service representative was very helpful and polite.

MAHENDRAKUMAR P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLENE M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan M 
Évaluation :
5

All went well. Worry free experience.

Paul M 
Évaluation :
5

Terry was excellent! He helped guide me to the location and made the process swift and efficient. He is a great employee from what I can see.

JASON F 
Évaluation :
5

Everything was Absolutely Amazing Our Sales Person Jonathan was absolutely amazing. Very professional and kind

PATRICIA S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW S 
Évaluation :
5

Jonathan went above and beyond to help my move more easily. The experience was professional and helpful excellent service will refer everyone to them.

DIEGO V 
Évaluation :
5

Great Customer Service. Very Easy.

Sixto B 
Évaluation :
5

Rien

akiko m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony L 
Évaluation :
5

Have been trying since Saturday for help left wallet in glove box no one has returned call!!!

TROY C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W 
Évaluation :
5

The guys were all great and honorable thank you

Carol C 
Non les évaluations ont été soumises pour cet établissement.

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