Évaluations des clients Fort Ashby Camper Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fort Ashby Camper Sales

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Christopher F. le

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I was charged for insurance that I didn't want . I think shouldn't have been charged 20$ and all the milage due to the location being so far away from me.. The keyser Location is a lot better , they know how to use the computer and take care of the customer's.

mya K. le

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Le client n'a pas laissé de commentaire.

Kimberly M. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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Le client n'a pas laissé de commentaire.

Frederick W. le

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Le client n'a pas laissé de commentaire.

Kim B. le

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One of the best rentals I’ve had. Quick, friendly and no hassle!!

Philip S. le

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the trailer was clean and well maintained on the inside but the outside was not.

Rick W. le

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Le client n'a pas laissé de commentaire.

dan N. le

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Truck was pulling to the left when driving. Brakes locked up on one time.

BERNARD H. le

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The staff was professional and went way beyond call of duty. My reservation was made at 4:30 p.m. and the store closes at 5:oo p.m. They stayed late to accommodate my late arrival caused by an error in adress listed on the www. My web search for the Ft.Ashby uhaul location targeted an address which is several miles away from the actual uhaul rental location. I called customer service to relay this problem and was told that it was Google's problem and not Uhauls, and that I should complain to Google. Seems to me that this would be a common problem and worthy of uhauls attention since the staff at Ft.Ashby said that many customers experience the same issue with locating the rental location for over a yearr now. On my return trip, we experienced a tire blow out on the trailer and a near blowout of a second trailer tire. After a 4.5 hr delay we were back in the road. The roadside assistance technitian commented that the trailer was in desperate need of service. I would like to know if uhaul would compensate us for this in anyway since our trip was extended by nearly five hrs on a work night causing considerable hardship the following day. Thanks for the opportunity to share our experience.

John T. le

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Le client n'a pas laissé de commentaire.

Frederick W. le

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Le client n'a pas laissé de commentaire.

Charles K. le

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The employees were great and found a blown fuse I had in our truck Great help , very experienced.

WILLIAM M. le

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Le client n'a pas laissé de commentaire.

william P. le

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Le client n'a pas laissé de commentaire.

Cheryl K. le

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All of it was a great new experience....loved the emails....ive rented uhauls in past lots of times...but never emails...so that was a great extra bonus

Larry B. le

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Le client n'a pas laissé de commentaire.

Susan J. le

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I do not think this was their issue at the local level, but I arrived at the location having ordered a 5 x 8 and there was only a 4 x 8 on the lot. This made our packing & moving MUCH harder. What was even more frustrating was that I had to go a hour away from my location to find a 5 x8 trailer! I was shocked to not find ANY availability any closer and then to arrive and not have the correct trailer waiting for me was very irritating. The store manager was extremely helpful and polite. I do not have any complaints about his professionalism at all. I was very surprised at Uhaul's lack of product in our Eastern Panhandle area extending into the greater Winchester, VA area.

jessica S. le

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Make sure equipment is checked back in, in a timely manner. I received an email stating that the equipment I rented was not returned. I returned it the same day I rented it but it took almost 4 days for the location to check it back in. My advice is to make sure you return whatever you rent from them during business hours so they can see the items returned.

Brian S. le

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Le client n'a pas laissé de commentaire.

Dana B. le

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I requested a truck rental at a location in my town and was sent 20 minutes out of my way.

Ricky L. le

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Le client n'a pas laissé de commentaire.

Nathan P. le

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Le client n'a pas laissé de commentaire.

Lance E. le

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the location did great, but U-Haul did not. they could not get what I wanted, so I had to take WHAT I COULD GET. uhaul booked what I wanted then canceled later, but the location did a great job

Donald M. le

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Le client n'a pas laissé de commentaire.

Gerald S. le

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I had gotten an email about not returning the equipment, I don't understand why since I dropped the truck off a day early.

EARL B. le

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The facility that I rented the truck from was terrible. I've used uhaul a lot in the past and never had a uncaring and been blown off the way I was at this location. The truck wasn't really checked out mechanically like it should have been. Our truck had power steering issues that really delayed us and made us loose valuable time.

George H. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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There's nothing more that can be done to improve our Uhaul experience at this site. Everything was exactly what we needed!!

Cyndee C. le

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Everyone was very nice, very helpful.

Gerald S. le

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Le client n'a pas laissé de commentaire.