Customer Reviews for Fort Knox Alabama Storage Exchange
(U-Haul Neighborhood Dealer)

13 évaluations

441 Hackel Dr   Montgomery, AL 36117

(334) 273-8149

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - Sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(334) 273-8149

441 Hackel Dr
Montgomery, AL 36117

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - Sam : 9h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I parked my camper here from May to September 2022. In that time, the gates NEVER worked. When I first parked, the gates worked about 3 weeks maybe. After that, they stayed up day and night. No visible security. No visible working hours. Not real sure what the manager actually does here but i can pretty much gather it's not much. There was a "groundskeeper" driving around 1 day i was there. He said he had asked the manager repeatedly when the gates were going to be fixed and the manager just said he reported it. They were also aware of vandals being on the property after dark. The groundskeeper said the manager didn't want him closing the gates at night because he didn't want to get up at 6 a.m. to open them. The groundskeeper was also aware people were staying in the parked vehicles over night and asked if anyone made their way into my camper. The icing on the cake was when i was moving my camper from the property two weeks after my conversation with the groundskeeper and noticed the main power cord to my camper had been cut off by vandals. When I confronted the property manager he "apologized" and said I didn't have insurance on my property through them and nothing could be done. All in all I give this place a 0 star rating. I will never do business here or suggest anyone use this place.

Jaime M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE D.  |  Expérience générale 
Évaluation :
1

Attendant was unaware of my rental and was surprised that I was there to rent a trailer. The door to the lobby area was locked when I arrived. Had to ring the door bell and wait a minute for the attendant to come to the door. Attendant was helpful in finding my reservation but did not help me hook up the trailer or do any safety or equipment check. The turn signals did not work, I had to fix them myself at my house.

Thierry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leon P.  |  Expérience générale 
Évaluation :
5

Dakota runs a great operation here, and I always felt like my belongings were safe and secure. Really friendly staff and Dakota was always ready to help!

Caleb V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
5

Unit had no light outside. Pitch dark and no security cameras. Three out of four inside lights were out. Unit was broken into by cutting the locks....no security cameras. We decided to move everything after the break in and theft.

CHRIS K.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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