I did not move in because I never received instructions on how to complete the check in process, and I had a truck full of furniture. I spoke with customer service, and never received the expected callback from the location manager as promised. Had to go with another storage facility that I could access before my U-Haul was due to be turned back in.
Althea H | ReservationFort Knox Alabama Storage Exchange
441 Hackel Dr, Montgomery, AL 36117Évaluations des clients
Available Units (All Sizes are Approximate)
Drive Up Storage
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![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$15.00
Per Month
- Drive Up
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $15.00 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 10'1-2 Bedroom Home
Size Guide- Rate:
-
$25.00
Per Month
- Drive Up
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $25.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$35.00
Per Month
- Drive Up
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $35.00 Per Month
-
![Example storage unit layout]()
Medium
10' x 15' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$65.00
Per Month
- Drive Up
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $65.00 Per Month
-
![Example storage unit layout]()
Large
10' x 20' x 10'4 Bedroom Home or larger
Size Guide- Rate:
-
$90.00
Per Month
- Drive Up
- 1st Floor
- Drivethrough
- No Climate
- Rollup
- Rate:
- $90.00 Per Month
Vehicle Storage (RV, Boat, Car & More)
Indoor Storage
What Is Online Move-In / Rent Now?
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I did not move in because I never received instructions on how to complete the check in process, and I had a truck full of furniture. I spoke with customer service, and never received the expected callback from the location manager as promised. Had to go with another storage facility that I could access before my U-Haul was due to be turned back in.
Althea H | ReservationLeasa is amazing!
ANTONIO S | Overall ExperienceLesa was exceptional. Always had a smile and was ready to assist me. I never caught her a bad time . She went above and beyond to make sure I was satisfied. I highly recommend Fort Knox Storage and especially Lesa. Thank You!
Lee M | Overall ExperienceEverything went smoothly and Customer service was outstanding and awesome. Will recommend to family and friends
Kenneth B | ReservationWe found the place well maintained and were happy to find a dumpster that we could use on site. We were able to have someone remove the "heavy stuff" while we took care of the lighter stuff since my son has a bad back. Thank You .
CHARLES P | Overall ExperienceAlthough the facility had gates to keep it secure. The gates were frequently malfunctioning. It was not unusual to see one gate open at all times.
WALTER M | Overall ExperienceI paid over 400 for late fees and auction fees due to non payment, that I was not aware of, I was not contacted via mail, email or phone. I take responsibility for forgetting to update my auto pay when my card was compromised. But on move in I asked to update my contact info since it had my daughters info and was told I needed to take it up home office due to there systems. The space had rat dropping and silver fish, roaches etc and some items that were in the unit had mold. I appreciate the new owner for asking the trash person take the unwanted wood item to the trash for me.
Shereda J | Overall ExperienceWe actually are going to it today to put stuff in. So will let y know asa
Curt S | ReservationI parked my camper here from May to September 2022. In that time, the gates NEVER worked. When I first parked, the gates worked about 3 weeks maybe. After that, they stayed up day and night. No visible security. No visible working hours. Not real sure what the manager actually does here but i can pretty much gather it's not much. There was a "groundskeeper" driving around 1 day i was there. He said he had asked the manager repeatedly when the gates were going to be fixed and the manager just said he reported it. They were also aware of vandals being on the property after dark. The groundskeeper said the manager didn't want him closing the gates at night because he didn't want to get up at 6 a.m. to open them. The groundskeeper was also aware people were staying in the parked vehicles over night and asked if anyone made their way into my camper. The icing on the cake was when i was moving my camper from the property two weeks after my conversation with the groundskeeper and noticed the main power cord to my camper had been cut off by vandals. When I confronted the property manager he "apologized" and said I didn't have insurance on my property through them and nothing could be done. All in all I give this place a 0 star rating. I will never do business here or suggest anyone use this place.
Jaime M | Overall ExperienceDakota runs a great operation here, and I always felt like my belongings were safe and secure. Really friendly staff and Dakota was always ready to help!
Caleb V | Overall ExperienceUnit had no light outside. Pitch dark and no security cameras. Three out of four inside lights were out. Unit was broken into by cutting the locks....no security cameras. We decided to move everything after the break in and theft.
CHRIS K | Overall Experience