Évaluations des clients Fraser Speedway Shipping

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fraser Speedway Shipping

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Wanda P. le

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Fantastic and friendly service. Many thanks!

rajinder D. le

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You are doing very well, keep it up.

Christina K. le

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Staff was friendly and professional. A pleasant experience.

Ali B. le

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Le client n'a pas laissé de commentaire.

xianzhao H. le

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Overall, it was a good experience. The only hickup was when I started the engine and shifted into drive gear, the message "driver door open " appears although I made sure both doors are closed and lock buttons are pushed down. I suspected it was a sensor problem and then reported the problem to the lady who handled the rent transaction. She called a tecnician /engineer who told me to take pictures and ignore the message. The truck drove well and it seems that the message disappeared when the engine is warm enough.

Rebecca D. le

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Fuel tank was 1/4 full when received, although on contract it showed slightly higher. Filled truck to 1/4 before returning and upon returning was advised to fill the tank to the amount showed on contract, which was inaccurate. As fuel levels are arbitrarily measured I felt it was unfair and unreasonable that I had to drive to the nearest gas station, burn more gas while doing so, to put $5 in the tank so it was full to the inaccurate fuel level shown the contract.

KYLE S. le

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Le client n'a pas laissé de commentaire.

Louise D. le

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Very friendly staff and the whole experience was great. Thanks!

SCOTT M. le

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The owner of the shop was extremely efficient and professional. She took the time to explain everything and I will definitely use this location again and refer my friends.

john W. le

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Make sure padlock on back gate is easy to use and fuel tank is full (instead of 1/2).

Jevan W. le

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Don’t need to do a thing, perfect just the way it is

Brad G. le

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Le client n'a pas laissé de commentaire.

Ranjeet S. le

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May be have enough trucks available

Louise D. le

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Le client n'a pas laissé de commentaire.

eva S. le

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Helpful staff but lots of issues trying to get checked out for the rental. The cashier had to re-enter my information at least 4 times. Perhaps the app she had to use was not functioning smoothly.

Lynn T. le

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I find U-Haul price advertising misleading. Advertising that a U-Haul truck costs $19.95 per day to rent and then having that be less than half the total cost leaves me feeling deceived and unhappy, despite the rest of the experience being positive. I now feel distrustful of U-Haul. I have another rental and storage booked already, but am thinking that after that I may not do business with U-Haul again.

Cory L. le

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Le client n'a pas laissé de commentaire.

Doug B. le

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Check Engine light was on on the truck. Fuel level on the truck was not as indicated on the contract Fuel estimation chart was very pessimistic - I put in the recommended amount and it seemed like I had put in twice the amount of fuel required.

Tama W. le

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I was told the gas tank was full but it was not. I figure I put in about $15 in addition to the $15 I was charged for the short distance I moved a few things.

cody G. le

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This location was unfortunate and overcrowded. There was a 12 person and 15 minute wait as this is a location at a post office. The customer service was slow as the person serving us was on their personal phone throughout. Due to the large line we were not taken for a walk-around. We were told not to return the u-haul to the location afterhours as this would more than likely result in the u-haul being stolen. We intended to return it after our move in the evening but instead were told we could not return it until the next day after 9:30am. I would not recommend this location or u-haul in general.

Spencer W. le

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The location was not open on Sunday and I was advised to do an online return. The app just didn't work on my Samsung Galaxy S8 so I have to call in. Calling in was great.

Ranjit S. le

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I use u haul service first time in Canada I’m excited so amazing because when I book van between 5 min I got a confirmation van ready for me thanks for u haul

Jonathan F. le

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- Vehicle has bird poop on it - Vehicle has a funky smell - Neither the payer or the driver was shown the KM driven, so that number was sent to us later, included $11 charge for gas. The meter did not indicate that low for us while we were in the vehicle. We feel overcharged. I'd consider alternative rental service in the future.

Ben B. le

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There was an issue with your payment site that meant i had to wait for 60 min before the shop keeper could process my request and print the contract. They also did not have the dolly/trolly i ordered with the truck and the truck came without a lock so i could not lock the back. Over all i was very disappointed uhaul and would not use uhaal again in the future. Ben bsc.benbradford@gmail.com

VISHAL M. le

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Great experience. Mr. Singh is very nice, polite and co operative person. He should be encouraged.

SHAWN P. le

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The staff at this location are EXCELLENT. Can rent from SE Marine Drive location, but make an effort to use this location because of the friendly, helpful service. Thank you. Shawn

Shawn P. le

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Store was lined up, only one clerk. She was patient, friendly and appreciated her efficiency and great attitude despite how busy they were. Thank you

Joanne P. le

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Le client n'a pas laissé de commentaire.

Shawn P. le

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The service person behind the counter was friend, efficient and simply a pleasure to deal with. Thank you.

NORMAN J. le

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Later convenient hrs, but overall was good service!

Dee M. le

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Le client n'a pas laissé de commentaire.

Lester M. le

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Outside was filthty bug encrusted, inside smelled like manure plastic offgassing. The rubber mat obviously from China.

Benjamin M. le

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Le client n'a pas laissé de commentaire.

michele A. le

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Le client n'a pas laissé de commentaire.