I had a poor experience at the beginning and very good experience at the end. Because this is also a Canada Post outlet and had only one employee working when I went to pick up the vehicle, I was met with a line out the door of the store when I arrived a little before 11:30. As some of the clients ahead of me took considerable time, I did not actually get the vehicle until a little after 12:00. 1/2 hour of a 4 hour rental used in just getting the van. Then other forces came into play during the day and I clearly was going to be late. The location was very accommodating even though I arrived back after they had closed at 5:30. I knew that there would be late fees and hold nothing against them for that. So a very mixed review. Probably would have been worse if I had not been late.
Location de remorque et remorquage à Vancouver, BC chez Fraser Speedway Shipping
Déménagement en provenance/direction de Vancouver, BC? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Vancouver, BC V5W2Z6 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Vancouver, BC
Les remorques fermées à Vancouver, BC sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Fraser Speedway Shipping!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Vancouver, BC V5W2Z6. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Fraser Speedway Shipping représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Vancouver, BC conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Vancouver, BC !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Small and difficult parking space. Otherwise was okay.
Vehicle at original location was late, and attendants lied about when it was to be returned, confirming that we should come at a set time but only later admitting they had not even talked to previous customer who still had it. Went to second location (Fraser) for even later pickup. Dolly was filthy and van had bits and pieces from prior user in back - obviously not cleaned. We brought the van back early -- under three hours and are now being charged extra $22 for "after hours return" without explanation. I have asked why and am just told that "rental history is correct." Terrible service and shady billing.
Keep it the same
When returning our van it was difficult to determine how much gas to fill to bring it to where we found the truck. The guessimate system is not good as we filled way more than the tank read when we got the vehicle. That is one shortcoming in the system as we paid more than we needed to. I think this could be reworked. We have to pre pay for the fuel so we can't see the fuel tank reading til after the fact. For what it's worth.
Everything went well. Thanks!
A lock would help. I provided my own padlock to lock the truck's back door overnight because the firm's stuff had been stolen. The truck's dimensions could be better described. Uhaul advertises the inner dimensions of the 10 foot cube truck as Length x Width x Height of 9'11" (119 inches) x 6'4" (76 inches) x 6'2" (74 inches) but if you subtract the space taken by the wooden side rails and overhead door, you're only left with 117 x 75 x 69". Plus, on the floor there are two wheel humps over which the height is only 64", and there's also an 8" x 8" metal enclosure over the gas line pipe that breaks up the floor space. The 2014 truck was an American model so the speedometer was in miles per hour with faint kilometre per hour marks that were virtually unreadable in the day time. So, to stay within the B.C. speed limits it's best to memorize which mph to watch: For 50, 80, 90, and 100 kph you can watch the large 30, 50, 55 and 60 mph markings on the speedometer. Uhaul should improve its awkward gas tank policy. The staff were not allowed to go fill up the truck, nor let me fill it up and get reimbursed. Most car rental firms provide a car with a full tank, and you fill it up again just before returning it. Instead, U-haul provided a truck with 1/8 tank of gas, and, if the truck was returned with a 1/4 tank full would grant a $23 credit for the extra gas. But no credit for more than 1/8 and less than 1/4, and no extra credit than the $23 if returned with more than 1/4 tank. So if you get a truck with 1/8 tank don't fill it up whatever you do!!! Since the tank is 124 litres, filling it would cost you over $100 extra at current gas prices of $1.09/litre (that's over $100 on top of the cost of filling it to the 1/4 mark, which you would be donating to U-haul). This made it tricky making sure that I didn't let it get too low and run out of gas, and yet didn't put in too much gas or have to make multiple gas station stops using up extra kilometres at $0.69/km. The staff were nice and friendly, but at the time of rental were unfamiliar with the Uhaul gasoline policy, as was I. U-haul could improve its online computer system. I did the "Express Check-In" ahead of time online, but at the rental location with the customer lineup, the incredibly slow U-haul online computer system, the parking lot full, and the truck inspections, it still took me a full half hour both picking up the truck, and again delivering it back to them. The U-haul website could improve its pricing explanation too. I first checked out a one-way move. I didn't use that because it was horrendously expensive, but it said "all rates" include 89 free kilometres. Note "all rates". I then switched to returning the truck to the rental location, under the false impression that the rental there would also include 89 free kilometres and then be $0.69 for km over and above the 89. Not so. Instead of saying "all rates", the page for one-way rental where you return the truck to a dif
The owner of the location was friendly. But my experience with uhaul was really bad. There are a lack of information when you should bring the car back. The site suggests you that you just need to have an estimation, not a strict time to deliver the car. So you are in a stressing day during a moving, things went wrong and you became late. You may know that is an estimated time of deliver, but no you are charged absurdly hard (50 bucks plus twice your initial due amount). That's a really bad marketing approach. I just hated my experience and will never use this service again, nor recommend to anyone.
I refilled the tank to 3/4 and when I returned the truck they claimed there was more and charged me the difference. They also charged me $15 for insurance when I explicitly opted out when making a reservation.
The cargo van was not able to move as there was still ice stuck to the windows. The lady at the front did not care about the condition of the van and just gave us the keys. I was forced to buy a tool from the dollar store next door and had to scrape the car for over 30 min. Absolutely terrible service and would not recommend this location to anyone.
The service was good, friendly and personable. Unclear as to why I was charged $150.00 cleaning fee for a van that was clean when it was returned, no garbage or papers left in the van, nothing in the back (it was used to transport a sofa).
Update your website so 24/7 pickup isn't listed for this location. Rather annoying to get a call at 4pm, the day before I was due to do a self-serve pickup at 7:30am, and told to get to the shop before 6pm or I wouldn't be able to rent the truck. Contact your customers earlier with changes like that, especially considering I had booked that location days beforehand with the intention of using the truck early for an early move in. Getting it at 10am and expecting to have it back by 11:30 would never have worked. Luckily the man who works at this location was friendly and helpful and I was able to get the keys before 6pm the day prior to my actual 7:30am booking. I had to bus via two buses to this location to make it there on time, there was no alternative.
Fantastic and friendly service. Many thanks!
You are doing very well, keep it up.
Staff was friendly and professional. A pleasant experience.
Overall, it was a good experience. The only hickup was when I started the engine and shifted into drive gear, the message "driver door open " appears although I made sure both doors are closed and lock buttons are pushed down. I suspected it was a sensor problem and then reported the problem to the lady who handled the rent transaction. She called a tecnician /engineer who told me to take pictures and ignore the message. The truck drove well and it seems that the message disappeared when the engine is warm enough.
Fuel tank was 1/4 full when received, although on contract it showed slightly higher. Filled truck to 1/4 before returning and upon returning was advised to fill the tank to the amount showed on contract, which was inaccurate. As fuel levels are arbitrarily measured I felt it was unfair and unreasonable that I had to drive to the nearest gas station, burn more gas while doing so, to put $5 in the tank so it was full to the inaccurate fuel level shown the contract.
Very friendly staff and the whole experience was great. Thanks!
The owner of the shop was extremely efficient and professional. She took the time to explain everything and I will definitely use this location again and refer my friends.
Make sure padlock on back gate is easy to use and fuel tank is full (instead of 1/2).
Don't need to do a thing, perfect just the way it is
May be have enough trucks available
Helpful staff but lots of issues trying to get checked out for the rental. The cashier had to re-enter my information at least 4 times. Perhaps the app she had to use was not functioning smoothly.
I find U-Haul price advertising misleading. Advertising that a U-Haul truck costs $19.95 per day to rent and then having that be less than half the total cost leaves me feeling deceived and unhappy, despite the rest of the experience being positive. I now feel distrustful of U-Haul. I have another rental and storage booked already, but am thinking that after that I may not do business with U-Haul again.
Check Engine light was on on the truck. Fuel level on the truck was not as indicated on the contract Fuel estimation chart was very pessimistic - I put in the recommended amount and it seemed like I had put in twice the amount of fuel required.