Évaluations des clients Freeport Truck Rental and Propane

A job well done!

They were very helpful and accomodating. Recommend 10/10!

Supper friendly and professional. This is the only location I rent from. Best in the area.

Nice people, nice experience

Casey was awesome. Real nice guy and I will use him again if I need to rent anything

I HIGHLY recommend Freeport Truck Rental and Propane! Very friendly and very willing to work with you. 🌟🌟🌟🌟🌟

Only missing two stars because we could not pick up when we originally reserved (8 am vs. 5 am) and they did not have a furniture dolly available which was also reserved.

Overall great experience.

No complaints.

The team at Freeport Truck Rental were awesome. Very helpful and nice.

Great staff. Make returning very easy. Highly recommend this location for excellent equipment pickup and drop off service.

Very friendly no issues at all...would definitely use them again

Good location ans service

Horrible customer service. I Have rented here before and the guy always seems stand offish over the period of time I will have the truck. Asking what I'm doing with it for 3 days, it's absolutely none of their business. He was rude and it actually was almost to the point where I was going to walk out. I will never use this location again, and I may never use uhaul again.

Absolutley nothing !! Everything was as good as it gets . Thank you uhaul reps!!

great service will use again thanks

nothing very quick and reliable service

My previous reservation at another location fell through, but they found me a truck last minute and for a good price. If it wasn't for you all being open on Sundays, I wouldn't have been able to move. Thank you so much!

Very friendly and was willing to give me a few extra miles that I would need.

It went smooth, fast, and I was on the road. Manager knew what he was doing and was very nice

The ac did not work so in 90 degree weather moving it made it not pleasant. I rented the uhaul for 24 hours and when I arrived was told that I had to return it the same day fortunately I stated my reservation was for 24 hours and the gentleman stated that they can tell me whatever but he owns the uhauls and its ehst he says goes but he did let me keep it for the 24 hour period. When I went to return the uhaul I wanted it checked in before I left and they made it seem like it was an inconvenience to them. Overall I wouldn't go back to this place to rent again.

really good and friendly service and no hidden fees. i was back by 12 noon, only uses to move furniture a couple blocks.

Casey with Freeport Truck Rental and Propane was incredibly helpful! He was very accommodating with my situation and I will recommend his location to everyone I know!

They are really nice to us. They take good care of us . They hook everything up and make sure all lights are working and we don't have to touch anything. They unhook everything for us and we don't have touch anything. They are very kind and friendly, I really like getting my stuff there when I need something. I'm glad they are there for us.

Very friendly and accommodative

Good job and the staff at Freeport Truck Rental and Propane accommodated my needs very well. Keep up the good work.

Great local people.

Made reservation 1 month prior to pick up 26' truck 5 miles from our home, received a call 2 days before pick up date letting me know that the closest 26' truck was 45 miles away. New location was very friendly and easy, but won't use U-Haul as a company again.

I had arranged to pick up the truck in Mt. Carroll but was informed the day before that I had to go to Freeport instead. KC was very friendly and helpful.

Nothing from this location

Quick and easy

Everything was perfect, CSR was friendly and professional.

Best place in town to get a uhaul. They a very friendly and always fast service I go there for all of my hauling needs

Great people to work with, thank you very much

The online pickup process was overwhelming. Account go locked out, had to add another account. 2 hours to pick up a uhaul truck.

From this location, nothing.

The online procucude was a nighymare

Everything went perfect and will be back again.

This location was great. They went above and beyond to help meet everything I needed. I would highly recommend using them.

Nothing the customer service was 100% amazing! Only thing I can say is sorry I didn't fold the furniture blanket. We got done a lot later than expected.

Unbelievably friendly, outgoing & helpful. Great Service!

Nothing, the man who took care of us had to he the best in the business. He was very helpful. Went above and beyond.

Very happy with entire experience. We were treated very kindly throughout the transaction, and had no issues of any kind with the truck. Thank you.

Everything was great. Made my move so much easier. Both the guys I saw there were both very nice and helpful.

Happy and satisfied with the operator and truck we rented ...would recommended

Friendly service

Nothing everything went very well. Keep up the good work.

Very helpful.

outstanding customer service!!!!!!

I have no particular suggestions.

This was an awesome experience. The owner helped me hook up the trailer, and had all the necessary equipment available for the rental. He was there at 8 a.m. for pick up and was also there at 3 when i dropped it off to help detach the trailer. If I ever need abother uhaul in freeport, il; this is where i will be going!! Tha ks for all the help!

For me, this set up works perfectly. I get the same trailer multiple times each year and it works great.

Very nice management

Nothing perfect