The app was not easy to use and took longer than checking in in person. The alternate verification person made no sense at all. What if I was moving by myself and had no contacts to give as an alternate would I not be allowed to rent a truck. What purpose does that person serve? Would you hold them accountable if I did not return the truck on time? That is not even legal. I could give you the number to a burner phone and have a crackhead on the street verify that I'm renting a truck from you... it makes no sense. You already had all my information drivers license, credit card, location and my husbands drivers license and photo what purpose does the alternate contact serve but to complicate the process. I would not recommend your online services.Ben C.
Moving Truck Rental in Freeport, IL at Freeport Truck Rental and Propane
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Freeport, IL 61032
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : 8h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Freeport, IL 61032
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location on my confirmation from uhaul.com was wrong. They sent me to the correct location across town. I wasted over an hour. Both locations were friendly and helpful but this was very annoying.Stacey G.
Owner very friendly and customer oriented. Will definitely use this sight again.Randy W.
Nothing they can stay just like they are they very helpful very nice and very concerned about you so they can keep everything like it isKIMBERLY C.
Great service! Took the time to talk with me and give me a brief explanation of everythingThomas W.
Very helpful and efficientCharles N.
Everyone was very helpful and knowledgeable!donald W.
A job well done!craig B.
They were very helpful and accomodating. Recommend 10/10!Cassandra T.
Supper friendly and professional. This is the only location I rent from. Best in the area.Mark P.
Nice people, nice experienceJames H.
Casey was awesome. Real nice guy and I will use him again if I need to rent anythinganthony S.
I HIGHLY recommend Freeport Truck Rental and Propane! Very friendly and very willing to work with you. ðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸHolly W.
Only missing two stars because we could not pick up when we originally reserved (8 am vs. 5 am) and they did not have a furniture dolly available which was also reserved.Richard R.
Overall great experience.Norma N.
No complaints.Debra W.
The team at Freeport Truck Rental were awesome. Very helpful and nice.JON M.
Great staff. Make returning very easy. Highly recommend this location for excellent equipment pickup and drop off service.Michael R.
Very friendly no issues at all...would definitely use them againRhonda A.
Good location ans serviceMichael R.
Horrible customer service. I Have rented here before and the guy always seems stand offish over the period of time I will have the truck. Asking what I'm doing with it for 3 days, it's absolutely none of their business. He was rude and it actually was almost to the point where I was going to walk out. I will never use this location again, and I may never use uhaul again.Robert M.
Absolutley nothing !! Everything was as good as it gets . Thank you uhaul reps!!ANGIE B.
great service will use again thanksRonald S.
nothing very quick and reliable serviceRonald S.
My previous reservation at another location fell through, but they found me a truck last minute and for a good price. If it wasn't for you all being open on Sundays, I wouldn't have been able to move. Thank you so much!Mikayla H.