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I have dealt with this location for years and have always been pleased. Jeremy, the manager, is always professional and quite helpful. Overall, my dealings at this location have been exceptional.
At this location, they were friendly and helpful.. This location was the best experience I have ever had at Uhaul. thanks for being there.
Jermery was awesome took care of my needs. Listens to his customers and caters to their well being!!! Will use again for sure and recommend to anyone looking for a uhaul rental! Thank you are the man!!ðŸ™
Jeremy went above and beyond to help find us a truck when there didn't seem to be any available for the dates we were needing.
Jeremy was extremely professional and helpful. He kept me up to date on everything going on. He is an excellent employee and I would deal with him on any occasion.
My experience was nothing but the best. The facility was nice & clean and Jeremy was very help and professional. I will definitely use this location again.
Didn't have furniture dolly that was reserved
The guy told me he would add miles but did not add them so I have to pay an additional 69 dollars. Not cool.
I was impressed with such a quick checkout
We rented a 5 x 8 trailer and picked up Friday morning To drive to Texas. Before we got to our daughters in Katy, one of the tires flew off on the freeway. It completely came off the axle! Luckily my husband was able to stop and pull over. No one was hurt. The trailer had to be towed on a flatbed wrecker to a place where we could pick up another trailer. Had to transfer all our belongings over to the new trailer. It was a very hot and tiring experience to say the least!
My drop off was due on Monday, May 11th by 10:19 AM. I was told I could drop the moving truck off earlier and after hours. I came to drop off and return moving truck Sunday, May 10th at 6:30PM. I could not find the done for the keys anywhere and called the1-800 number but got no help and was told to bring in the next day. So I am now having to miss work to return keys to a representative on May 11th.
Check the tires balance on the front. The truck vibrates very bad in the front end. Fultondale u-haul is a great place to rent from. Thanks for the rental Chuck
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Windshield wipers were falling apart. Transmission need service badly.
great location and great customer service . for sure coming back here
drove to Florida and back had a great trip. could not have asked for a more comfortable ride.
Not lie to the customers . This facility lied about the price and fuel
I had to call customer service twice to get my bill straightened out.
Jeremy was great! The pickup was speedy and efficient. Unfortunately, i forgot my YETI tumbler until I got home. I called Jeremy and he located it and saved it for me until I pick it up. He even washed it out!
I could not find the uhaul drop box. Either there is no drop box or it is well hidden with no signs telling me where it was. I put the key into the check deposit box since that was the only secure box I could find.
Great service. No need to change anything.
Nothing! I've used them before and will use them again in the future.
Very good service.
I did not get anything that I ordered to be on the truck. It was a horrible experience.
Owner was extremely polite and helpful.
No improvements needed.... Great work
Keep up the good work
It would help if the gas tank would have been started on full so it would be easier to finish on full instead of 1/2 a tank. Otherwise, everything was excellent AT THIS LOCATION.
Nothing. Was nor any trouble at all to rent a 26 foot truck only toOK around 5 minutes to rent and 5 minutes to return
Great place to e to store or rent
It needed a washing but it was fine.
Jeremy was very helpful and professional in handling our needs. I would recommend FMS to anyone looking for U Haul Services.
Great service
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Very helpful staff
Not a thing. Jeremy made this rental experience so easy. He was very nice and helpful. I would definitely recommend him and use Fultondale Mini Storage in the future.
I made a reservation at a U-Haul dealer close to where I was staying (Avondale) but when I called to confirm pickup the day before, I was told I had to go to the Fultondale location for pickup. This should have been disclosed at time of rental.
Nothing this is the best one I've ever been to.
I made the reservation online for pick-up at your Mountain Brook, AL location. I received a change of pick-up notification 2 days prior to my reservation and another the day of my reservation. I had to drive an additional 40 miles to pick-up the truck.
Site closed early. Had to call the emergeny number for instructions.
Very friendly and efficient.
The lady that has,run the place for years is very sweet and professional!
